GTD Delivery Dates

[Vincent Vega]

And, having spoken to VW customer services this morning, I no longer have a build week at all. It's been like this since the 11th of May - over four weeks. The person I spoke to couldn't explain why my car was previously week 23 and is now in purgatory (i.e. why it had a build week before and now does not), and couldn't explain what was happening or would happen in the future.

What a farce. Perhaps it's time to think about cancelling my order.

[andyCYM]

And, having spoken to VW customer services this morning, I no longer have a build week at all. It's been like this since the 11th of May - over four weeks. The person I spoke to couldn't explain why my car was previously week 23 and is now in purgatory (i.e. why it had a build week before and now does not), and couldn't explain what was happening or would happen in the future.

What a farce. Perhaps it's time to think about cancelling my order.

That sounds like a **** up. If you're ordering through a lease company it would be worth getting them on to it if you haven't already. Don't cancel in haste - the car is worth waiting for!

[Vincent Vega]

Unfortunately, I'm ordering as a private individual. I sent a stroppy letter to VW today. I doubt it'll make any difference, or that their answer will be anything other than "we are very sorry but can't guarantee when cars are built and we hope you don't cancel", but at least I got to vent a bit.

As I said in my letter, I don't mind waiting, it's just the lack of information and the strange way in which things are proceeding: one minute, it has a build week, and the next, it's not even scheduled to be built. And no-one can tell me when this might change. Come Sunday, it'll be 15 weeks since I ordered! 15 weeks and not a build week to be seen!

[chris.fulton]

I phoned my dealership yesterday. Couldn't speak to my usual salesman as he was on holidays but did get to speak to one of the others. My car is now showing as week 32 build week. It's starting to get a bit ridiculous now, at this rate I'll b expecting delivery at the end of august or start of September and that's having placed the order at the end of January

[Vincent Vega]

There seems to be a theme developing:

1. We both ordered GTDs.
2. We were both scheduled for week 23.
3. Now we are not.
4. Both our salesmen are on holiday (mine told me he was married, but you never know).

Perhaps they just forgot to build our cars.

[jjh]

relax guys, try and enjoy the wait, you have no better alternative.
I ordered mine August 09 for delivery Jan 10, got it in May, thats 9 months.
Well worth the wait though....if your a music lover Ihope you went for the upgrade.. ACC is the best option I choose..standard wheels are just fine....

[Keithuk]

I ordered mine August 09 for delivery Jan 10, got it in May, thats 9 months.

I've said before that is ridiculous. Were you using the old scrappage scheme?

[Gerryf]

There seems to be a theme developing:

1. We both ordered GTDs.
2. We were both scheduled for week 23.
3. Now we are not.
4. Both our salesmen are on holiday (mine told me he was married, but you never know).

Perhaps they just forgot to build our cars.

It's not just a GTD specific problem Vincent.......originally my petrol DSG model was destined for week 23 build but that's now been moved to week 25 so the earliest I can expect the car is mid July....whatta a bad start to VW ownership !

I ordered the car on the 18th of Febuary....Grrrr !

If my car doesn't arrive by the 15th of July then I'll simply cancel.

[rachelisadog]

Sorry to jump in but i ordered the 2nd golf (after the 1st one wasn't right) on the 28/3 and it was collected from dealer, 28/5.
Strange the way things work......(mine's an SE though so perhaps they were, getting rid before the Match)

[sr1976]

I ordered my GTD last week of March, should be built this week with delivery by mid-July. But my lease company has given me estimates of anything between 8 and 20 weeks so far so god knows when it'll turn up!