Eos leaks - has this problem been fixed??

[netherfield]

Have they cured the leaks, no way, our car is worse after attention from the dealer, all new roof seals fitted, would you expect to pay £21k+ to get a wet drivers seat.

[colb666]

This my first visit to this forum and having read through this thread with interest....I believe all Eos's that came into the UK since March have the updated seals fitted?

My wifes car has had no issues with leaks whatsoever since she took delivery a couple of months ago.Its been jet washed etc and we've had no problems....I think anyone who's car has been back to the dealer for leak problems and have had revised seals fitted really need to question the workmanship of the dealer who carried out the work?

[EOSmage]

. . .I think anyone who's car has been back to the dealer for leak problems and have had revised seals fitted really need to question the workmanship of the dealer who carried out the work?

I agree 100% since our Eos has never had a leak problem at all. I've pressure washed it at home specifically trying to find out when the seals would give out and they held true. The only water I got in the car was during that test, and my Honda and Ford also had the same water failures at close to the same point during my testing.

It is a shame that many other's experience with the Eos is anything but the joy ours has been. I think that it is a question of the dealers not doing the updates correctly.

All that being said, if I'd had lots of problems with the car from the beginning, I'm sure I'd be handing it back and driving something from another manufacturer. "Burn me once, shame on you. Burn me twice..."

Maybe that statement should be applied to the dealerships that have worked on the car, rather than the car manufacturer itself. I strongly believe that dealerships can offer vastly different levels of knowledge and service.

just my thoughts...

[k6pilot]

Well I get a 2.0TDI to test drive for 48 hours in 2 weeks time...hose pipe ready to roll...where should I aim the water to see if the new seals really work??

Chris

[colb666]

All the roof seals,and to add to my comments about the Eos,we traded in a 2005 A4 cabriolet for it and we both agree that the Eos is a far better or equal car than the A4 in all areas.

[EOSmage]

Well I get a 2.0TDI to test drive for 48 hours in 2 weeks time...hose pipe ready to roll...where should I aim the water to see if the new seals really work??

Hello Chris:

First, start by taking off any attachments from the hose and just use the regular water pressure to test the seals. Point the hose upwards at an angle and let the water arc and fall onto the seals. Places to test are along the roof above the front window and along the doors. Also, on the seam between the two side windows. Make sure to test above the side mirrors as there is a lot of "seal surface area" in behind them. Finally, take the hose around the back and test the seals above the rear window against the roof and against the trunk.

Remember that the car is designed to have rain and wind hit it from the front at fairly high speeds, but it isn't designed to take high pressure water from the back. So, if you want to start testing the "monsoon" version by adding high pressure nozzles to your hose, then make sure your tests are realistic. If you shoot a high pressure jet at the seal aiming towards the front of the car, shooting the small side window and aiming towards the door window, there will be water incursion into the cabin. It was never designed for that.

So, as long as you take the design, driving directions, and the fact that nature doesn't shoot water at 1400 psi from the back of the car forward, then your tests will, I'm confident, show you how good a job those seals do.

NOTE: There are several threads on how to maintain the seals in the Eos using the VW brand lubricant. It is really really really important that all the seals are lubricated properly or the seals will fail to function properly. I should also point out that I put the lubricant on the car once every 3 or 4 months-- but I wash the car so much that I'm probably needing it more than most.

Good luck with your test drive, I hope you find the car as much fun as my wife and I do...



Jon

[trisha]

my beautiful eos 2.0 dsg diesel has leaked since i got it in january after waiting almost a year with baited breath, it has been in to dealers numberous times and i was simply getting nowhere, still the slightest rain and in it came. They replaced the seals etc and kept fobbing me off. then the last time it went in they coulnt find the problem it was water tested over the weeks they had it but said no water came in. i really didnt want this car back and told them so, but was told it had to be delivered to me to get it off site! so i then involved my solicitor and took the car back but refused to sign the delivery note. Then yesterday the dealer sent me a letter offering £20.000 for my hardly used eos (in black with sat nav plus 6cd player i think i paid £24. something for it so it is a big loss especially as it has been down at the dealers so often and for so long.

i really dont want to accept their offer but its causing me some grief when i see my pension being driven by my partner as i really hate the blooming thing.

Anyone out there that can help before i totally crack up, (Just hoping it pours down tonight and i am not made out to be a liar, or as it was put all in my imagination)

[pjgraham86]

Trisha

I have an Eos from January 07 too and it still leaks - see my earlier posts. I had the car at the dealer for 6 weeks in Sept/Oct and they fitted new seals but it has made no difference.

Yesterday I had an independent engineer inspect the car after I hosed it and he confirmed that it leaks and where it was coming from. I am now waiting for his report and if it says what I think it will say then I will be rejecting the car.

I'd be surprised if your solicitor (I am one too!) did not advise you to consider rejecting the car and demand your money back, altho' obviously I don't know the details of your case and there's no guarantee of success, as you may end up needing to sue them - maybe worth speaking to your solicitor again.

VW Customer Care also told me that they would assist customers in rejecting within the first 12 months. I've been told (altho' I can't verify this) that dealers will be compensated by VW for cars they make a loss on following rejection.

I'll keep you posted as to how I get on - maybe you could do the same.

Lastly, I'm hoping that the leak issues have been resolved as I'd love to re-order an Eos if I could be sure it would not leak.

P

[netherfield]

We have had a new one since 1st sep 07 it does not leak,but still steams up inside badly.

[jonthebarber]

My steams up . Lift both the front mats up ...... Soaked carpet ! Check yours . Been with dealer for 5 1/2 weeks now .