Sorry to hear that? Mines been OK since, touch wood, sometimes I am still convinced that when using the Radio it defaults to just stereo out of the two front channels with no real surround effect, but then again while playing mp3 AAC files the system comes to life and sounds a lot fuller if that makes sence, all in all the B & O is a great sound, best Factory Fit System I have heard... Good luck with sorting yours mate? Paul