How doe they justify these charges But they dont have to becos we poor owners are a captive clientele once the vehicle is in their workshop stripped down! My polo developed a misfire and two AA patrol men tried first a new coil and then new plugs but to no avail The dreaded VW Diagnostic test at £85+VAT suggested an ill-seated valve in the second cylinder which meant removing the cylinder head to investigate! Four hours labour costs! A further test at a local specialist would confirm their diagnosis OR NOT ( more money !) before reassembly, and another 4 hours labour charges? So far, without any more parts, the cost is ESTIMATED at £800! And all this on a 2006 POLO which has done only 24K.
VW "Goodwill" (what a joke) rejected an appeal from the Garage so I may have to contact them myself.
Having owned about 14 VW cars over a period of 40 years, I am very disappointed with this vehicle which I have owned since it was 6 months old and had done only 2K,and the treatment I have received from the VW "Goodwill" department.
It could be the worst and last VW for me!