if you do decide to buy the hex-can it does come with a very easy to understand set up guide and once up and running you can work out how to use it pretty quickly

'spose vcds isn't as user friendly as it could be and the user interface is a bit 1990's looking i would imagine thats probably true of most diagnostic software

i was very impressed with the service from ross-tech , got my cable delivered to my door in the uk 2 days after ordering (i was very impressed as previous US on-line purchases have taken ages to get to me ) - no customs charges etc