A6 MMI 3G radio/TP/TMC problem

**a6audiman** · 09-02-2010,10:47 PM

I have other issues with mine as well.

The telephone sim says live for up to 2 hours after the car is locked up. This causes issues for me as I have two sims with the same number and ring orders on them. The primary one is in the car and the secondary on my hand held device. When the car keeps the primary active after car turned off my secondary device dose not ring. Audi say that you cannot have two sims on the network with the same number and of course they must be right. I have and do and have proved it to my dealer. Other issues with the climate control and gear shift pattern delays in sport mode. Audi want the car for three days!

**a8 tech** · 09-02-2010,10:54 PM

You can reduce the run on time after ignition off if that helps,The s tronic can be altered via update or basic setting but the changes reflect the driver as the control unit sees familiar driving style so predicts the change.If two drivers use the vehicle and one clog's it whilst the other drives slowly then it could appear to change erratically.

**kite** · 08-04-2010,08:26 AM

Hi All.
I think I have found someone else with this problem.
At a meet arranged with another forum I was talking to an A6 owner whos car had been to the dealer that day for a problem with the "turn left" instruction. the dealer said he was not aware of a problem....yeah we know better.
i also told him about the "TMC" issue you guys are having.
I think he may be posting here sometime soon.
He was annoyed that paying for the 3G system and to find its not working correctly is a bit of a "**** take" by Audi......

**Ldn** · 08-04-2010,10:52 AM

Originally Posted by kite

Hi All.
I think I have found someone else with this problem.
At a meet arranged with another forum I was talking to an A6 owner whos car had been to the dealer that day for a problem with the "turn left" instruction. the dealer said he was not aware of a problem....yeah we know better.
i also told him about the "TMC" issue you guys are having.
I think he may be posting here sometime soon.
He was annoyed that paying for the 3G system and to find its not working correctly is a bit of a "**** take" by Audi......

Guilty, as charged! I'm having the "take the 2nd exit" problem with the sat nav (MMI 3G). As Kite says, it went into the shop yesterday and blank looks all round from the Audi-types. Anyway, it's had an update (Train K0022, MU 0047) but reading on here doesn't make me think it will change anything...but I could be surprised.

Not had problems with TMC but have found national radio stations' reception being variable as I drive around even though I have Alt Freq on. As I get annoyed with traffic reports interrupting music, I have TP turned off, which perhaps explains why I've not had the radio and TMC issues others have seen.

A sat nav not giving the right instructions is pretty poor but as I was an early purchaser of the new A6, it cost me £1,900 - now reduced to £500. So as you can imagine, not happy!

Ldn

**kite** · 08-04-2010,10:54 AM

Welcome to the bst Audi forum.....was the car park too cold for you last night !!!

**Ldn** · 08-04-2010,11:03 AM

It was rather! Good to meet you.

MG

**MFGF** · 08-04-2010,04:06 PM

Originally Posted by Ldn

Guilty, as charged! I'm having the "take the 2nd exit" problem with the sat nav (MMI 3G). As Kite says, it went into the shop yesterday and blank looks all round from the Audi-types. Anyway, it's had an update (Train K0022, MU 0047) but reading on here doesn't make me think it will change anything...but I could be surprised.

Not had problems with TMC but have found national radio stations' reception being variable as I drive around even though I have Alt Freq on. As I get annoyed with traffic reports interrupting music, I have TP turned off, which perhaps explains why I've not had the radio and TMC issues others have seen.

A sat nav not giving the right instructions is pretty poor but as I was an early purchaser of the new A6, it cost me £1,900 - now reduced to £500. So as you can imagine, not happy!

Ldn

Welcome! Sorry to hear you're suffering the same problems. Which update version do you have? The last two updates both show Train K0022, MU 0047, but have slightly different version numbers in the Version Information screen. I'd guess you will see either HNav_EU_K0022_1_D1 or HNav_EU_K0022_2_D1. If you see the latter, you are up to the very latest Revision J update. The sad news is that neither of these releases fixes the "Now Turn Left/Take the Second Left/Take the Second Right" voice glitches, or the TP/TMC/radio tuning issues.

According to A8 Tech (who is a goldmine of useful information), the next MMI 3G software update is due for release sometime around June, and should be a fix for the voice guidance glitches. I don't know yet whether it will also fix the TP/TMC/radio, but I'm (as ever) optimistic!

In the meantime, you can use a couple of workarounds for the issues. In the nav settings, turn off the "Addit. Info" option and the silly "Now Turn Left/etc" problem goes away. In the radio settings, turn off the TP option and the TMC/radio retuning issues go away (but looking at your post again, you already have this turned off and don't see the problem, which is exactly as expected).

If you want to verify the TP/TMC/radio retuning issue exists on your car and get it reported to your dealer, I strongly suspect they will look blankly at you and say it's never been reported before. Drop me a line (PM) and I will be happy to send you the details of my car and dealer so they can get in touch and find out all the things my dealer has tried so far to fix the issue on my car.

By the way, Kite is a top bloke, but don't tell him I said so or it will only go to his head!

Cheers!

MF.

**MFGF** · 08-04-2010,03:44 PM

Originally Posted by kite

Hi All.
I think I have found someone else with this problem.
At a meet arranged with another forum I was talking to an A6 owner whos car had been to the dealer that day for a problem with the "turn left" instruction. the dealer said he was not aware of a problem....yeah we know better.
i also told him about the "TMC" issue you guys are having.
I think he may be posting here sometime soon.
He was annoyed that paying for the 3G system and to find its not working correctly is a bit of a "**** take" by Audi......

Whaaat???? You subscribe to another forum?????? Shocking, totally shocking!!

Still, thanks for finding another recruit for the "3G NavBreakers" club! The more the merrier!

Cheers Kite!

**kite** · 08-04-2010,05:34 PM

Originally Posted by MFGF

Whaaat???? You subscribe to another forum?????? Shocking, totally shocking!!

Still, thanks for finding another recruit for the "3G NavBreakers" club! The more the merrier!

Cheers Kite!

Don't worry, its not a car forum
UKcrossdressers.org if you must know

.
I wouldn't call you lot "nav breakers" more like "beta testers"

**Ldn** · 08-04-2010,09:05 PM

Thanks for the warm welcome and Kite is a decent bloke but his taste in floral design frocks leaves a lot to be desired. As for his ideas on accessories, the less said the better.

Been out in the car today, about 30 miles away. In that time I can confirm that I'm still being told to "now take the 2nd left" so no fix there. I did turn on TP to see if I had the same problem with TMC and the radio list but as far as I could tell these were OK - perhaps I would have to travel further. I did notice at one point the list of traffic problems lost the coloured road signs - these were there but greyed out. It was OK 15 minutes later.

Thanks for the offer of assistance. I think I'm going to put up with it until the new new software release and hope that fixes these problems.

One other thing on the sat nav if I may - occasionally I get two messages, one after the other and they are something like:

"Due to current traffic conditions, your route has been changed" and straight after
"An alternative route cannot be found".

Is this normal and if so, what does this mean?

Best

Ldn