I have ordered a new A4 SE 2.0 TDi (I currently drive an A6) and even though it is costing me over £30k with all the extras (god Audi know how to charge) they still will not let me have the Xenon headlights.

Audi UK are useless and the so call customer service department have never heard of the saying "the customer is always right".

Does anyone know why Audi withdrew the essential bits of kit from the SE line even though at the time you could not order an S line. Not that I want the S line anyway, the suspension is too stiff for me.

I love the lines and look of the new A4 but feel stitched up because I can not get these lights. The trouble is I have a good p/ex deal and the fact that Audi have delayed delivery by a futher 2 weeks only adds to the value of the deal. Gordon Brown has made sure in his budget that I will never own another car as big as the A6 again, which is a shame as I would have bought another because at least I can have Xenon lights with that!

Does nobody at Audi listen to the wishes of its customers?