Passat Fuel Pump Problems???

**Quatrelle** · 09-03-2008,10:34 PM

Originally Posted by Crasher

Try getting a new pump! Half the time they are on back order.

Perhaps members of this forum with Passat problems should write to VW and remind them of the 'punch line' in the tv ads they smugly shoved down our throats when the car was launched.

The one that comes to mind was the one where, his son having just passed his test, dad approaches the examiner and, looking back at his Passat, tries to 'suggest' ways his son might actually have failed.

Something along the lines of "The beautifully crafted New Passat - you'll want to keep it that way".

**fly_helicopters** · 10-03-2008,10:33 AM

Originally Posted by Quatrelle

Perhaps members of this forum with Passat problems should write to VW and remind them of the 'punch line' in the tv ads they smugly shoved down our throats when the car was launched.

The one that comes to mind was the one where, his son having just passed his test, dad approaches the examiner and, looking back at his Passat, tries to 'suggest' ways his son might actually have failed.

Something along the lines of "The beautifully crafted New Passat - you'll want to keep it that way".

I wrote to VW (Yeomans Drive, Blakelands, Milton Keynes, MK14 5AN) to make them aware of the serious situation I found myself in when the pump failed whilst overtaking at speed. I have eventually received a reply from Peter Burke - Product Campaign Auditor (01908 601652) which is disappointingly brief given the potential consequences of this issue. It states........"I am sorry to learn of your experiences. We have received some complaints with the electric fuel pump. Please be assured that we take these matters very seriously and are working very closely with the manufacturer to determine the causes and bring this matter to a conclusion."

I have also spoken to him on the phone.......basically they don't know what the underlying problem is and are still investigating. So..........does that mean that the pumps which are trickling through to the dealers could still have an inherent fault?? I want confirmation that the parts have been rectified before accepting my Passat back. I also think VW are missing a trick by keeping us in the dark. They know who we are through the dealer network - some regular corresspondence would have helped them minimise the goodwill they are currently loosing. Pity we have to use a forum to keep each other informed! Come on VW...you CAN and you NEED to do much better than this!

**jazzert100** · 12-03-2008,08:57 PM

VW are picking up the tab for my hire car, an "equivalent" in their eyes to the PASSAT 2.0 TDI se, can you guess what it is?

Yes of course it's a KIA CEED 1.6 tdi!!

Not sure if it's an equivalent or not it ain't broke down yet! and it's a lot smoother and quieter than the VW diesel!

Maybe I got an upgrade!!

**Quatrelle** · 12-03-2008,10:09 PM

Originally Posted by jazzert100

VW are picking up the tab for my hire car, an "equivalent" in their eyes to the PASSAT 2.0 TDI se, can you guess what it is?

Yes of course it's a KIA CEED 1.6 tdi!!

Not sure if it's an equivalent or not it ain't broke down yet! and it's a lot smoother and quieter than the VW diesel!

Maybe I got an upgrade!!

You're lucky - I was given a 3-cylinder diesel Polo when my dealer was doing some warranty work (new airbag). Not quite as refined as my ride-on mower and it doesn't cut the grass

**Inside Info** · 14-03-2008,01:31 AM

This is a world wide issue that affects passatts fitted with seimans fuel pumps, there is again a supply issue which should be resolved by the end of March.

**gazza007** · 14-03-2008,12:24 PM

I was just looking through my paper-work when I had cold rough running problems last year & noticed that they had also changed my fuel pump along with the tandem pump.

**twvw** · 14-03-2008,12:51 PM

Are there any warning signs that the fuel pump might be faulty, or does the engine just stop?

Would be nice to know in advance...

**Curnsie** · 14-03-2008,04:19 PM

Mine just stopped. No warning.

Thankfully I was in a 30mph zone, although it was during the morning rush hour... and -3 outside. I sat for 45 minutes with no heat awaiting assistance. Thankfully VW sorted it out in about 2 weeks.

I did get a nice courtesy car for 4 days - a new M spec 320i convertable BMW

... then VW came to their senses and gave me a Golf TDi!

Andrew

**thornybits@aol.** · 15-03-2008,07:31 PM

My 55 plate also started with a whining noise from in front of the offside rear wheel where the fuel pump is fitted and this is on a 40000 mile car......VW should be prepared to extend their warranty on the car an extra 2 years at least. This has shattered my confidence in the mark.