Don't expect a fat lot from Nokia. They are a gigantic firm, with the usual dipsticks and university drop-outs answering technical EMails. Also, although the box in the car says Nokia on it, there is a suggestion that it is badge-engineered and the kit is actually knocked out by a German firm, who I've tried to contact but without success.

The list of compatible phones you got from Nokia is different to the one I got from them, which in turn is different to the two lists I got from VW. Even worse, all 4 lists say the old 6230i works; I've tried 3 of them and one refused to play ball because it has the wrong software version. There's a long list of phones on Wikipedia (in German), but I've tried a selection of these and none work. So in the end, it's just a lottery.

Bottom line is that VW is charging the best part of £600 for an over complicated piece of kit that doesn't work with 95% of the phones available on the market today. There must be a law against this somewhere.