Diesel filling problems

[webego]

Hi all,

So recently bought a 2016 Q7 4M. Only had to fill it a couple of times so far but every time I have had issues with the nozzle constantly kicking back. Can't seem to get the nozzle in far enough. I assume this is a common problem? Have I just been unlucky with wrong nozzle sizes at the different stations or is there some trick I don't know?

[webego]

I see this is a very common problem across Audi as a whole it seems, and not even unique to diesel models. I have seen the kits you can buy but that surely isn't necessary? Also read to try turning the nozzle to 7pm or totally upside can work and/or only pushing the nozzle about 1 inch in. Is this really the case for all of you out there? Has it just become a knack that you have gotten used to?

[Crasher]

Often this is the petrol miss fuelling device which can be removed by an Audi dealer or specialist.

[webego]

I'm guessing you could see my next question coming. Does it have to be done by an Audi dealer/specialist? Is it not possible to remove yourself? (And is this the most common solution?)

This is what I have in mine.

Attachment 39122

[Crasher]

I can't see the picture, what is the VIN?

[Crasher]

[webego]

Amazing! Thank you so much. I'll give this a go.

As it happens I did manage to get fuel in by doing the 7 'o' clock thing with the nozzle but I'll still remove the protector as it is just easier and we are used to diesels for the last 8+ years so unlikely to put wrong fuel in now.

[webego]

Removed this morning following the above guide thanks! Someone else must have already had a go at this as the locking ring didn't require the tab releasing, it was just rolling around loose in there.

Is there a download of the workshop manual anywhere?

Thanks again.

[Crasher]

That is from the workshop manual, if you want more, sign up to erWin