Hi there,

been trying to workout what is going on with my mums A3 (67 plate) mmi, when I try to connect her iPhone X to the mmi it is found by the car the phone and car pair and i can then see the phone on the mmi as an option to connect to, but when you select it the mmi states that it is unable to connect. I have tried my iPhone 13pro and also a Sony android handset and get the same results on all handsets.

I have an obdeleven and checked that the Bluetooth settings were active and they are. I have hard reset the mmi and cleared all paired data, still no luck.

so strange as Bluetooth is obliviously visible it also goes as far as asking to pair device(device also confirms pairing request), any ideas would be greatly appreciated.

thanks