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Thread: DTC 00438 and DTC 00771 Fuel Level Sensor

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  1. DTC 00438 and DTC 00771 Fuel Level Sensor 
    #1
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    Ok so i have one of these and the TSB recommends a repair kit which is around £20 - doesn't sound to bad until i read into it and it is just a hand full of scotch clips. No thanks
    the tsb is below - pictures broke but it basically wants you to remove the connections inside the tank and replace with scotch clips. I think i will be going for solder and heat shrink thanks (as per nasa workmanship standards)
    The heat shrink should survive in the tank however i will stagger the joints so if they do move a short will not happen. the TSB leaves bare connection in there anyway.

    once i guess i am down to a 1/4 tank i will brave it and report back.
    it took me a while to convert the below from a pdf with that many water marks i could barely read it, and cross ref the references below with elsa and 7 zap. don't want to go in blind...


    Technical Service Bulletin Transaction No.: 2020884/3 20 Fuel gauge reads empty after refueling (DTCs 00438, 00771) Release date: Jul 31, 2009
    Condition

    REVISION HISTORY
    Revision Date Purpose
    3 - Revised Service (Steps 1, 20-23) Revised Required Parts and Tools
    2 7/28/2009 Revised Warranty (Damage code)
    1 7/24/2009 Original publication
    After refueling, the fuel gauge reads empty.


    One or both of the following DTCs are stored in the instrument cluster:

    DTC 00438 (Fuel Level Sensor 2 -G169- Open/Short circuit to B+ or Short circuit to Ground).

    DTC 00771 (Sender for fuel gauge -G- Open/Short circuit to B+ or Short circuit to Ground).

    Technical Background

    Due to the unattached section of cable in the area of the 2-pin plug-in connection (inside the fuel tank) between the flange of the electric fuel pump and the fuel gauge censor “G” or “G169,” there are vibrations while driving. These vibrations cause micro movement at the pins, which lead to the formation of fretting corrosion on the pins. Ac a result, there are conductivity interruption at the pins and finally sporadic or static failure of the tank display.
    Production Solution

    Two-pin plug-in connections are stabilized during production of model year 2008. Service
    The following components must be replaced and repaired per the instruction in this TSB.


    1. Start by obtaining repair kit 4F0 298 200 B (includes 1x wires for suction jet pump, 1x adapter cable, 6x connectors).

    2. Remove the electric fuel pump with fuel level sender G.

    3. Cut the electric cables of the connector to and from sender G directly behind the plug (Figures 1 and 2).

    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image001.jpg[/IMG] [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image002.jpg[/IMG]

    Figure 1. Electrical connection sender G, female. Figure 2. Electrical connection sender G, male.


    4. Connect the two blue wire with the connector as described below.

    a. Ensure wire protrudes by 5 mm.
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image003.jpg[/IMG]
    Figure 3. Measuring the wire.

    b. Place the wire on the slit.
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image004.jpg[/IMG]
    Figure 4. Wire placed on the slit.



    c. Press the flap onto the wire.
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image005.jpg[/IMG]
    Figure 5. Pressing the flap onto the wire
    d. Press the flap to the stop with pilers
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image006.jpg[/IMG]
    Figure 6. Pressing the flap to the stop with pliers.
    e. Repeat the process for the second blue wire.
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image008.jpg[/IMG] [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image010.jpg[/IMG]Figure 7. The second wire, connected. Figure 8. The connected wires
    5. Connect the two black wires with the connector following the procedure in Step 4.


    6. Make sure that the cable is routed below the fuel pipes. Use a cable tie to attach the fuel pump cable (which is yellow and black) and the cable of sender G (which is blue and black) below the arch of the supply pipe (Figure 9).
    Note: on S6 vehicles the electric cables of the sender must be attached without the yellow and black cable of the fuel pump directly behind the 90° connector of the supply pipe – no illustration.

    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image011.jpg[/IMG]
    Figure 9. Wire routing at fuel pump.


    7. Close the cable tie firmly, so that the electric wires are very difficult to move. Be careful not to squash the supply pipe. Ensure the electric wires are not under tension.
    Note: Make sure that no electric wires interfere with the swivel range of the sender G. Vehicle could run out of fuel if wires interfere with the function of sender G.
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image012.jpg[/IMG]
    Figure 10.Checking for sender G interference.


    8. Cut the electric cables directly behind the plug to sender G169 (Figure 11).
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image013.jpg[/IMG]
    Figure 11. Electrical connection sender G 169 at fuel pump flange.


    9. Trim the insulated ends of the adapter cable in the kit by about 1 mm after the start of the insulation cut off (Figure 12).
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image015.gif[/IMG]
    Figure 12. Adaptor cable preparation.


    10. Connect the adapter cable with the binders (black to black and blue to blue). Perform the connection from the side of the tank unit.
    Route the cables above the yellow cable (Figure 13, arrow) on the opposite side to the unsprung guide pins.
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg[/IMG]
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image017.gif[/IMG]Figure 13. Adaptor cable connection at fuel pump.


    Make sure that the cable is routed below the fuel discharge pipe (Figure 14).
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image018.jpg[/IMG]
    Figure 14. Adaptor cable wire routing.


    11. Form a loop after the plug to sender G169 (Figure 15).
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image019.jpg[/IMG]
    Figure 15. Adaptor cable loop.


    12. With a cable tie, attach the plug and the two electric cables on the pipe to the suction jet pump, directly after the connector (Figure 16).
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image021.jpg[/IMG]

    Figure 16. Adaptor cable fixed to suction jet feed line.


    13. Make sure that the two electric cables cross the pipe co that the cable does not clip (Figure 17).
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image022.jpg[/IMG]
    Figure 17. Adaptor cable wiring at suction jet feed line.


    14. Tie the electric cables (yellow and black cables of the fuel pump and blue and black cables of sender G) together with a cable binder (Figure 18).
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image024.jpg[/IMG]
    Figure 18. Wire routing near fuel pump.
    15. Remove sender G169 together with the suction jet pump booster.
    16. Cut the electric cables directly behind the connector (Figure 19).
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image026.jpg[/IMG]
    Figure 19. Connector at G 169.

    17. Repeat steps 4 and 5.


    18. Position the wiring from the suction jet pump to sender G 169 according to Figures 20-22.
    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image027.jpg[/IMG] [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image028.jpg[/IMG]
    Figure 20. Proper routing. Figure 21. Proper routing, continued

    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image029.jpg[/IMG]
    Figure 22. Proper routing, continued.
    19. Install suction jet pump with Sender G 169 and fuel pump with Sender G per repair manual.
    20. Check the female connector of the body side harness with a “Pin Drag” test to ensure the connection to the vehicle wiring harness is correct.
    21. If both DTC 00771 and DTC 00438 were stored, check the ground wire at pin 3 of the T5a connector of the body harness. The voltage drop should be less than .4 volts.
    22. Clear the fault memory in the instrument cluster.
    23. Recheck for proper operation.

    Warranty

    Claim Type: Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only.
    Service Number: 2015
    Damage Code: 0040
    Labor Remove and install fuel pump 2066 110 TU
    Operations: 1901
    Remove and install fuel sender 2026 20 TU
    2 1999
    Install fuel pump/wiring 2026 60 TU
    4199
    Diagnostic Time: GFF 0150
    0000
    Time stated on diagnostic protocol
    Road test prior to service procedure 0121
    0002
    10 TU
    Road test after service procedure 0121
    0004
    10 TU
    Technical diagnosis at dealer’s discretion
    (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
    Claim Ac per TSB #2020884/3


    [IMG]file:///C:/Users/Walkes1/AppData/Local/Temp/msohtmlclip1/01/clip_image030.gif[/IMG]
    All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.
    Required Parts and Tools

    Part Number Part Description Quantity
    4F0 298 200 B Repair kit for fuel pump 1
    Additional Information

    All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.
    ©2009 Audi of America, Inc.All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other cites, without the prior expressed written permission of the publisher.
    Stewart
    2012 Q5 2.0D quattro S line Plus
    1986 coupe quattro (kv)
    1972 mini 1400 100BHP A series
    2016 F-Pace Portfolio X761 2.0D 180HP
     
    0 0 0
     

  2. Re: DTC 00438 and DTC 00771 Fuel Level Sensor 
    #2
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    I got this sorted over the weekend, 3 connectors now removed and replaced with solder and heat shrink. fuel gauge now working again.
    To get the caps off the tank was the biggest issue as i didn't have the special tool at hand and no one was about to give me a hand.
    The came off with a slight knock at each side in turn - each knock moved the 1 side about 1 degree.... this went on until the cap was about a quarter turn then i didn't need to alternate sides, it takes a turn and a half to come off.
    I also didn't strip anything that i didn't need to so working in the tank with an iron and aflame ( heat shrink) was a bit butt clenching.
    The daughter was available to get the caps back on so both knocking each side seen them back to the correct position in no time.
    I hope this helps someone out - as always if i have to go in again i will update this thread.
    Stewart
    2012 Q5 2.0D quattro S line Plus
    1986 coupe quattro (kv)
    1972 mini 1400 100BHP A series
    2016 F-Pace Portfolio X761 2.0D 180HP
     
    0 0 0
     

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