MMI completely broken - what to do?

**lala** · 05-11-2015,06:34 PM

So I got the mmi firmware and nav updates, which after a lot of faffing about, mainly because the instructions were written in the most appalling english and almost incomprehensible, I got installed and working. Whilst doing the activation sequence for the navigation, I opened the door to speak to our builder and when I got back in the car there was nothing. The car seems to work but there is no illumination of any of the mmi buttons, the screen won't appear and there is no audio. The display in the instrument cluster just says that "media/radio/navigation is initialising, please wait". I have used vcds and hopefully attached the log. There appears to be no communication with the radio or mmi, so is it totally ******?
Any advice on what to do now?
Cheers

Code:

01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
05-Acc/Start Auth. -- Status: OK 0000
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: OK 0000
10-Park/Steer Assist -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: Cannot be reached 0100
19-CAN Gateway -- Status: OK 0000
36-Seat Mem. Drvr -- Status: OK 0000
3B-Sensor Elect. -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
44-Steering Assist -- Status: OK 0000
46-Central Conv. -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
53-Parking Brake -- Status: OK 0000
55-Headlight Range -- Status: OK 0000
56-Radio -- Status: Cannot be reached 0100
5F-Information Electr. -- Status: Cannot be reached 0100
62-Door, Rear Left -- Status: OK 0000
6C-Back-up Cam. -- Status: OK 0000
72-Door, Rear Right -- Status: OK 0000
 
-------------------------------------------------------------------------------
Address 01: Engine (J623-CDUC)       Labels: 059-907-401-V2.clb
   Part No SW: 4G0 907 401 F    HW: 4G0 907 401 
   Component: 3.0TDI EDC17  H37 0005  
   Revision: 53H37---    
   Coding: 12254012052601020000
   Shop #: WSC 02311 785 00200
   ASAM Dataset: EV_ECM30TDI0114G0907401F 001005
   ROD: EV_ECM30TDI0114G0907401F.rod
   VCID: 2643284C5994C10E07-8072


No fault code found.
Readiness: 0 0 0 0 1 


-------------------------------------------------------------------------------
Address 02: Auto Trans (J217)       Labels: 0B5-927-156.clb
   Part No SW: 4G1 927 156 B    HW: 0B5 927 156 F
   Component: 0B5 30 TDIRdW H10 0002  
   Revision: --H10---    Serial number: 0000000813
   Coding: 000001
   Shop #: WSC 02311 785 00200
   ASAM Dataset: EV_TCMDL501 A02087
   ROD: EV_TCMDL501.rod
   VCID: 2C57DA644778FB5ED1-8078


No fault code found.


-------------------------------------------------------------------------------
Address 03: ABS Brakes (J104)       Labels: 4G0-907-379-V1.clb
   Part No SW: 4G0 907 379 H    HW: 4G0 907 379 H
   Component: ESP PREMIUM   H09 0361  
   Revision: --------    Serial number: --------------
   Coding: 27A68701E465E180DB00
   Shop #: WSC 02391 785 00200
   ASAM Dataset: EV_ESPPremiAU57X 004028
   ROD: EV_ESPPremiAU57X_AU57.rod
   VCID: 3663F80C8934B18EB7-8062


No fault code found.


-------------------------------------------------------------------------------
Address 05: Acc/Start Auth. (J393)       Labels: 8K0-907-064-05.clb
   Part No SW: 4H0 907 064 BP    HW: 4H0 907 064 BP
   Component: BCM2 2.0      H31 0333  
   Revision: 00002001    
   Coding: 05B92F06000000000000
   Shop #: WSC 02391 785 00200
   VCID: 78FF3634CBA087FE65-802C


   Subsystem 2 - Part No SW: 4H0 905 852 C    HW: 4H0 905 852 C
   Component: J764 ELV MLB  H39 0046 


No fault code found.


-------------------------------------------------------------------------------
Address 08: Auto HVAC (J255)       Labels: 4G0-820-043-2Z.clb
   Part No SW: 4G0 820 043 H    HW: 4G0 820 043 H
   Component: KLIMA 2 ZONEN H10 0063  
   Serial number: 10121100040531
   Coding: 3622000828
   Shop #: WSC 02391 785 00200
   ASAM Dataset: EV_AirCondiBasisUDS 002039
   ROD: EV_AirCondiBasisUDS.rod
   VCID: 244732442FA8331E19-8070


No fault code found.


-------------------------------------------------------------------------------
Address 09: Cent. Elect. (J519)       Labels: 4H0-907-063-V1.clb
   Part No SW: 4H0 907 063 BF    HW: 4H0 907 063 F
   Component: BCM1 2.0      H12 0100  
   Revision: 20012002    Serial number: 00000001158569
   Coding: 2600201040349FE00181008380001D0C0F9DC70827090101000004602100
   Shop #: WSC 02391 785 00200
   VCID: 6DD11760B4E2325686-8038


   Subsystem 1 - Part No SW: 4G2 955 119     HW: 4G8 955 119 A  Labels: 1KX-955-119.CLB
   Component: WWS57X 111103  H35 0051 
   Coding: 0045F7


   Subsystem 2 - Part No SW: 8K0 955 559     HW: 8K0 955 559   Labels: 8K0-955-559.CLB
   Component: RLS  H04 0003 
   Coding: 02512B


   Subsystem 3 - Part No SW: 4G0 941 531 E    HW: 4G0 941 531 E
   Component: E1 - LDS  H07 0044 


   Subsystem 4 - Part No SW: 4G0 907 658 A    HW: 4G0 907 658 A
   Component: Humidity_Sens  H02 0002 


No fault code found.


-------------------------------------------------------------------------------
Address 10: Park/Steer Assist (J446)       Labels: 4H0-919-475-7X2.clb
   Part No SW: 4H0 919 475 N    HW: 4H0 919 475 C
   Component: PARKHILFE ACC H07 0050  
   Revision: 11001001    Serial number: 55901133501384
   Coding: 280308
   Shop #: WSC 02391 785 00200
   ASAM Dataset: EV_EPHVA18AU57X0000 002005
   ROD: EV_EPHVA18AU57X0000.rod
   VCID: 3D71E720AC0262D676-8068


No fault code found.


-------------------------------------------------------------------------------
Address 15: Airbags (J234)       Labels: 4H0-959-655.clb
   Part No SW: 4H0 959 655 C    HW: 4H0 959 655 C
   Component: Airbag10.43   H40 0040  
   Revision: --------    Serial number: 003JG005X3E7
   Coding: 30323436313330303537554A305234473053
   Shop #: WSC 02391 785 00200
   ASAM Dataset: EV_AirbaAU10BPAAU64X 001014
   ROD: EV_AirbaAU10BPAAU64X_AU57.rod
   VCID: 3663F80C8934B18EB7-8062


   Crash sensor for side airbag; driver side: 
   Serial number: 3575HRB40690U2UQ51EU


   Crash sensor for side airbag; front passenger side: 
   Serial number: 3585HRB405V1082I28Q9


   Crash sensor for side airbag; rear; driver side: 
   Serial number: 3515JRB405D0UFPU2PHM


   Crash sensor for side airbag; rear; passenger side: 
   Serial number: 3525JRB405R0U8DG21AG


   Crash sensor for front airbag; driver side: 
   Serial number: 3554VRB40530Q4PIOP27


   Crash sensor for front airbag; front passenger side: 
   Serial number: 3564VRB40550Q4PIM17W


No fault code found.


-------------------------------------------------------------------------------
Address 16: Steering wheel (J527)       Labels: 4H0-953-568.clb
   Part No SW: 4G0 953 568 A    HW: 4G0 953 568 A
   Component: Lenks.Modul   H05 0201  
   Revision: 00000000    Serial number: 20111208000516
   Coding: 000035
   Shop #: WSC 02391 785 00200
   VCID: 306FCE1463509FBEED-8064


   Subsystem 1 - Part No SW: 4G0 951 528 A    HW: 4G0 951 528 A
   Component: E221 - MFL  H08 0009 


No fault code found.


-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels: 4H0-920-xxx-17.clb
   Part No SW: 4G8 920 982 K    HW: 4G8 920 982 K
   Component: TDieGb        H79 0416  
   Revision: 25460175    Serial number: 658061111593041
   Coding: 33A610000B012600010000
   Shop #: WSC 02391 785 00200
   ASAM Dataset: EV_RBD4K 004045
   ROD: EV_RBD4K.rod
   VCID: 3C77EA24B7186BDE41-8068


No fault code found.


-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels: None
   Part No SW: 4G0 907 468 G    HW: 4G0 907 468 A
   Component: J533--Gateway H08 0214  
   Revision: --------    Serial number: 00000000334386
   Coding: 00CD077D00
   Shop #: WSC 02391 785 00200
   ASAM Dataset: EV_GatewUDS 001025
   ROD: EV_GatewUDS_AU57.rod
   VCID: 3467C2049F48A39E89-8060


   Battery Monitoring Control Module: 
   Subsystem 1 - Part No SW: 8X0 915 181     HW: 8X0 915 181 
   Component: J367-BDM  H07 0141 
   Serial number: 00000000003790253129


   Voltage stabilizer: 


No fault code found.


-------------------------------------------------------------------------------
Address 36: Seat Mem. Drvr (J136)       Labels: None
   Part No SW: 4G8 959 760     HW: 4G8 959 760 
   Component: MEM-FS        H03 0154  
   Revision: AA000000    Serial number: 00000019838886
   Coding: 00781B0000006001000001010101102030303232203232
   Shop #: WSC 02311 785 00200
   VCID: 77FD3508C6BE88866C-8022


No fault code found.


-------------------------------------------------------------------------------
Address 3B: Sensor Elect. (J849)       Labels: 4G0-907-637.clb
   Part No SW: 4G0 907 637     HW: 4G0 907 637 
   Component: SARA 3D       H02 0004  
   Revision: --------    Serial number: EJ1BPA32011GS20
   Shop #: WSC 00000 000 00000
   ASAM Dataset: EV_SARA 006014
   ROD: EV_SARA.rod
   VCID: 6BD5197882F63C6698-803E


No fault code found.


-------------------------------------------------------------------------------
Address 42: Door Elect, Driver (J386)       Labels: None
   Part No SW: 4G8 959 793 E    HW: 4G8 959 793 A
   Component: TSG FA        H05 0212  
   Revision: --------    Serial number: --------------
   Coding: 011C16204E01620002080002
   Shop #: WSC 02312 785 00200
   VCID: 428B94DCDDFC1D2E0B-8016


No fault code found.


-------------------------------------------------------------------------------
Address 44: Steering Assist (J500)       Labels: 8K0-909-144.clb
   Part No SW: 4G0 909 144 L    HW: 4G0 909 144 G
   Component: RCEPS         H35 0010  
   Revision: 00001000    Serial number: 0028247094
   Coding: 101000010000
   Shop #: WSC 02391 785 00200
   ASAM Dataset: EV_RCEPS 009008
   ROD: EV_RCEPS.rod
   VCID: 326BC41C655CADAE9B-8066


No fault code found.


-------------------------------------------------------------------------------
Address 46: Central Conv. (J393)       Labels: 4H0-907-064-46.clb
   Part No SW: 4H0 907 064 BP    HW: 4H0 907 064 BP
   Component: BCM2 2.0      H31 0333  
   Revision: 00002001    Serial number: 0164967097    
   Coding: 013F0E2220B9041583200904000104000000000000000000000000000000
   Shop #: WSC 02391 785 00200
   VCID: 78FF3634CBA087FE65-802C


   Subsystem 1 - Part No: 4G0 951 177 
   Component: DWA-Sensor  H01 0010 


   Subsystem 2 - Part No: 1K0 951 605 C
   Component: LIN BACKUP HO  H05 1501 


   Subsystem 3 - Part No SW: 4G9 959 591     HW: 8V3 959 591 
   Component: J245 PS20.006  H02 0007 
   Coding: 901E00


   Subsystem 4 - Part No SW: 4G9 959 591     HW: 8V3 959 591 
   Component: J394 PS20.006  H02 0007 
   Coding: 801E00


No fault code found.


-------------------------------------------------------------------------------
Address 52: Door Elect, Pass. (J387)       Labels: None
   Part No SW: 4G8 959 792 E    HW: 4G8 959 792 A
   Component: TSG BF        H05 0212  
   Revision: --------    Serial number: --------------
   Coding: 011C16204E01620002080002
   Shop #: WSC 02312 785 00200
   VCID: 41899BD0D8FA063612-8014


No fault code found.


-------------------------------------------------------------------------------
Address 53: Parking Brake (----)       Labels: 4H0-907-801.clb
   Part No SW: 4H0 907 801 E    HW: 4H0 907 801 A
   Component: EPB-4         H03 0012  
   Revision: --------    Serial number: 00000000184945
   ASAM Dataset: EV_ParkiBrake 001022
   ROD: EV_ParkiBrake_AU48.rod
   VCID: 2A5BDC7C4D8CE56E23-807E


No fault code found.


-------------------------------------------------------------------------------
Address 55: Headlight Range (J431)       Labels: 8X0-907-357.clb
   Part No SW: 4H0 907 357 A    HW: 4H0 907 357 A
   Component: ....LWR12.... H02 0013  
   Serial number: 111207-0004-006
   Coding: 1122A6101000A300
   Shop #: WSC 02391 785 00200
   ASAM Dataset: EV_HeadlRegulBasic 005001
   ROD: EV_HeadlRegulBasic.rod
   VCID: 2C57DA644778FB5ED1-8078


No fault code found.


-------------------------------------------------------------------------------
Address 56: Radio
Cannot be reached


-------------------------------------------------------------------------------
Address 5F: Information Electr.
Cannot be reached


-------------------------------------------------------------------------------
Address 62: Door, Rear Left (J388)       Labels: None
   Part No SW: 4G8 959 795 E    HW: 4G8 959 795 A
   Component: TSG HL        H04 0212  
   Revision: --------    Serial number: --------------
   Coding: 010814204001620002080002
   Shop #: WSC 02312 785 00200
   VCID: 448792C4C7E8131E39-8010


No fault code found.


-------------------------------------------------------------------------------
Address 6C: Back-up Cam. (J928)       Labels: None
   Part No SW: 4H0 907 428 A    HW: 7P6 907 441 D
   Component: TopView       H05 0111  
   Revision: 11001001    Serial number: 82330JF0017491
   Coding: 0202000001000100000102000000
   Shop #: WSC 02391 785 00200
   ASAM Dataset: EV_CamerSysteTopViewAUDI 005022
   ROD: EV_CamerSysteTopViewAUDI.rod
   VCID: 2B55D9784276FC66D8-807E


No fault code found.


-------------------------------------------------------------------------------
Address 72: Door, Rear Right (J389)       Labels: None
   Part No SW: 4G8 959 795 E    HW: 4G8 959 795 A
   Component: TSG HR        H04 0212  
   Revision: --------    Serial number: --------------
   Coding: 010814204001620002080002
   Shop #: WSC 02312 785 00200
   VCID: 448792C4C7E8131E39-8010


No fault code found.

**A6S** · 05-11-2015,07:01 PM

Is this on the facelift with the tech pack/mmi plus?
If ignition isn't on and you open a door the car turns everything off. Not a good sign 5f isn't readable.
If it's the facelift mmi plus you need to remember the update file is like 11-14gb and this can take forever to load so it might be still doing it in the background.
First time I updated mine took over an hour so you might be lucky.
Give a while and try doing the reboot on the mmi

**lala** · 05-11-2015,07:34 PM

The update for the firmware was done successfully first, then I did the navigation software successfully and it all went **** up when doing the activation for the navigation. Ignition was on, all electrics off and car was on a trickle charger.

**morski** · 05-11-2015,10:04 PM

What year is your car? Where did you acquire the update discs/card from?

**A6S** · 05-11-2015,10:08 PM

Check the fuse. Sorry that's all I've got.
Otherwise if it's under warranty then take it to dealers and let them sort it. It's very unlikely you fried the 5F unit

**B5NUT** · 05-11-2015,10:31 PM

There is a nav activation file that is doing the rounds on the internet that will brick the 5F unit, and the only way to get it back is to solder a serial connector on the main board on the 5F module and reload the firmware. This is the risk of doing your own firmware & map updates with files on the internet.

Warranty may be out as the dealers will be able to check what is going on with the MMI modules, and can check if firmware has been ran on other ECU/MMI modules as it will not match what is on Audi database. Audi record all coding & firmware on every car that leaves the factory, and only a dealer can make changes to this database via VAS.

**lala** · 05-11-2015,10:35 PM

The car is a 2012 avant and I got the cards from an apparently reputable website that others on here have used.

**lala** · 05-11-2015,10:38 PM

Originally Posted by B5NUT

There is a nav activation file that is doing the rounds on the internet that will brick the 5F unit, and the only way to get it back is to solder a serial connector on the main board on the 5F module and reload the firmware. This is the risk of doing your own firmware & map updates with files on the internet.

Warranty may be out as the dealers will be able to check what is going on with the MMI modules, and can check if firmware has been ran on other ECU/MMI modules as it will not match what is on Audi database. Audi record all coding & firmware on every car that leaves the factory, and only a dealer can make changes to this database via VAS.

So if the 5F unit is toasted will my local dealer be able to repair the damage or will they just quote for a new unit?

**B5NUT** · 05-11-2015,10:50 PM

If you have ran the activation file that I've seen on the internet that corrupts the 5F unit, then dealer will not be able to recover the unit, and will charge you for a replacement. (approx £2,000 looking at etka) Your best option is to get a replacement from ebay. If you send me a list of all the file on the activation image then I can confirm if it's the bad activation file that is doing the rounds on the internet.

I would not trust these sites, they take your money and give you stuff they they have downloaded from sites like gps underground and then charge you for it. May as well do the research yourself, and save yourself a few quid.