p00087 -fuel pressure too low

[saj_a6]

Why should you pay for their fault finding.

if they fit parts and it does not fix it, get them to put the old ones back on.

I I would be concerned that a dealer can't fix a fuel issue quickly.

With thy the time that your car has been with them you could have rebuilt the complete fuel system and more.

Think for a while I've been trying to be optimistic about the situation. When they finally came back with a potential fix which might only set me back £250 i obviously let my guard down a bit and didn't feel the need to fight any more in the situation.
Think looking back on it all I've been a little naive and not put enough of a complaint up....

Just got an email today telling me that the fuel rail repair hasnt fixed the issue and they're ordering a fuel pump to further progress the repair ...

Tried getting in touch with Audi at macclesfield but no reply so sent an email today explaining I wasnt happy with paying for items that hadnt made any difference to the original fault. Also havent been given a breakdown of the potential £2500 cost for "fuel pump and other items" so have asked them to provide this and hold off further repairs until I've had chance to speak with them further.
Not sure whats the best next step though, do I take it elsewhere for a second opinion now or try going back to the slower first option of trying to get in a donor vehicle to diagnose the fault properly the first time.

[saj_a6]

This was the latest reply from the audi garage.

Due to the nature of the fuel pressure fault a simple computer “ plug in” does not give us a full breakdown of the fault hence the search for a donor vehicle to transpose parts across which would help with the diagnosis.
With no suitable vehicle available after an exhaustive search the only option is to replace the 3 units responsible for fuel pressure starting with the least expensive and what was potentially the most likely cause of the issue.
With the fuel rail now eliminated the only possible cause now lies with the high pressure pump and connecting pipe.
The parts cost are
1 Fuel pump £1453.44
2 Connecting pipe £131.09
3.Fuel rail £595.72
4. Labour 3.3 hours
This brings a total to £2615.85 inc
Macclesfield Audi and Audi UK will make a 50% contribution towards the repair.

I know its steering away from the overall question as to the quality of service but does that price seem right for the above repair?

[dan2485]

You should only pay for the defective item.

Get them t put the old bits back on at their expense.

Both Audi and the dealer should honor this as the time it's taken.

As you took the hire car I'm not sure where you stand regarding this.

[Alan02]

I wouldnt pay for the parts they fit to eliminate the fault, yes, maybe a contribution by you for their labour but thats it. What assistance if any have they had from Audi?

[saj_a6]

Written to audi uk and have told the garage not to fit any more of the ordered parts until I can evaluate things further.
Have basically asked for them to consider improving the good will and price, including taking out the charge for parts which ultimately were fine in the first place. Or helping to diagnose the fault further to save having to replace so many parts in the first place.
Hopefully they can also tell me what input they have had already in this whole affair.

Failing that was trying to look into my options of alternative solutions. Saw a link to Diesel bob and theyre not too far aweay from manchester.
http://www.dieselbob.co.uk/
anyone had any experience of them with theyre refurbished fuel pumps?

[MarkTM]

^^^They'll have no better diagnostic equipment than a main Audi dealer, personally I'd concentrate on Audi fixing it and the Audi contribution rather than diverting your attention elsewhere.

In for a penny in for a pound (or thousands)!

Can I ask a couple of questions

1) Have you ever towed in the car?
2) Has it ever had a tuning box fitted to it

Ask these as in no Audi cars the above were the main reasons for the code appearing (according to google)

[saj_a6]

no engine modifications (tuning or remaps) to this vehicle. and never been towed before.
did try a cotton air filter on it to see what difference it mgiht make to performance and mpg but thats all.

[MarkTM]

Did the filter make any difference, didn't think there were any performance filters for our cars? What did you fit?

[saj_a6]

it was a jetex cotton filter thinkit was around £30-40
no change to mpg but definately felt it accelerate through the rev range a bit more freely.

[MarkTM]

Thanks, I'll pass, as just change mine with a -£5 aftermarket one off ebay every 5k miles, so the air is always as clean as possible/practical.

Audi A6 3.0 TDI quattro OE Genuine AIR Filter Service Car TF18025 | eBay

Always good to post links