Re: audi salesstaff –
23-03-2014,03:50 PM
You'll see from many different threads on here that the experience you get from dealers varies a lot. Remember they are NOT audi employees - they are franchises that sell audi vehicles run and operated by whoever owns the franchise. It's really down to the owner and their staff to set the right customer service experience, without appropriate guidance from the owner / senior management at a franchise you'll get whatever 'experience' the sales person wants to give you and it seems that not all of them understand that people buy from people based on the relationship / interaction that they have.
I'm lucky that my local dealership have a customer service ethos which seems to be set by management so the experience I get is very good - and I keep going back to buy cars and for servicing. If you have to buy from an obnoxious dealership because they happen to have the exact car that you want then you have every reason to be completely hard nosed and demanding regarding how the transaction is carried out - and the level of discount that you want.
A6 allroad BiTdi (MY14, July 2013 - DAB & power tailgate). Glacier white, tech pack (HDD Nav, colour DIS, Parking Plus), sports seats, 4 zone climate, heated seats front and rear, ambient lighting, 75L fuel tank, adaptive Bi Xenon headlights