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Thread: 2009 A6 MMI - Bluetooth & Sat issues

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  1. 2009 A6 MMI - Bluetooth & Sat issues 
    #1
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    Hello,

    Not sure if this has been answered elsewhere but i am having problems finding an result.

    I have recently purchased a 2009 A6 LeMans edition and my MMI unit has as follows:

    All control buttons around the MMI Wheel (No joystick), colour screen and a module unit in the glove box with 'multimedia' branded on the unit with 2 x SD cards.

    I think the unit is a 3G model, but need some advice from experts on the forum.

    AND

    When activating the bluetooth it attempts to search for approximately 4-6 seconds and then reads that no devices found, Mobile phones also cannot find the Audi bluetooth signal.

    And

    When i press the Nav button it reads 'Navigation not available at the time', so not sure how this can be rectified.

    I have been on the menu option and cannot find the SW codes but i have found under the engineering menu, current train version : P0020_ADJBK_FIX
    MU Software: 0040

    Audi have quoted me £105 for a software update but also stated that this may not clear the issue

    Has anyone come across this issue before and know of any way to resolve bluetooth and SAT problems??

    Any help would be greatly appreciated!!

    regards

    Kevin
     
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  2. Re: 2009 A6 MMI - Bluetooth & Sat issues 
    #2
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    You have 3G Low.

    I suggest getting a fault code scan as these are complicated systems, I also suggest getting the update done also.


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  3. Re: 2009 A6 MMI - Bluetooth & Sat issues 
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    Thanks Chris, Fault code scan reads:

    Address 5F: Information Electr. (J794) Labels: 4E0-035-6xx-5F.clb
    Part No SW: 4E0 035 646 B HW: 4E0 035 646
    Component: B-B-ER H51 0040
    Revision: -------- Serial number: 348D$097523469
    Coding: 010001000102C3ED01000305EF6300030201
    Shop #: WSC 00134 210 91052
    VCID: 234F8479223055001CE


    Subsystem 1 - Part No SW: 4L0 919 604 HW: 4L0 919 604
    Component: DU6 Basic H43 0306


    Subsystem 2 - Part No SW: 4F0 910 609 E HW: 4F2 919 611 H
    Component: Bedienteil MM H01 0060


    1 Fault Found:
    03276 - Please Check Software Version Management
    000 - -
    Freeze Frame:
    Fault Status: 01100000
    Fault Priority: 6
    Fault Frequency: 1
    Reset counter: 23
    Mileage: 74249 km
    Time Indication: 0
    Date: 2013.04.23
    Time: 12:45:22


    Freeze Frame:
    Voltage: 12.20 V


    Not sure if you can understand the specific codes. How do I go about getting an update carried out? Is anything available to download?

    regards

    Kevin
     
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  4. Re: 2009 A6 MMI - Bluetooth & Sat issues 
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    Let Audi do their update as it all has to be activated/approved online with Germany.

    Has this been playing up for a while?


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  5. Re: 2009 A6 MMI - Bluetooth & Sat issues 
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    I bought the car private 6 weeks ago and it has been an issue since i picked it up.
     
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  6. Re: 2009 A6 MMI - Bluetooth & Sat issues 
    #6
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    Maybe a daft question....in the glovebox is there both a CD player and a DVD player....have seen some where previous owner has removed the DVD player...which is the Sat nav media!

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  7. Re: 2009 A6 MMI - Bluetooth & Sat issues 
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    If there was a device removed from the optical loop the system wouldn't function


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  8. Re: 2009 A6 MMI - Bluetooth & Sat issues 
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    I only have 1 module in the glove box and it looks exactly like the attached pic




    Drive.JPG
     
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  9. Re: 2009 A6 MMI - Bluetooth & Sat issues 
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    Chris,

    Is there any way of establishing if something has been removed?
     
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  10. Re: 2009 A6 MMI - Bluetooth & Sat issues 
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    Nothing would work, you'd get as far as the MMI splash screen and no further. I assume the gap beside your sd card thing has a back on it and doesn't disappear into nowhere?


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