HDD Sat Nav constantly losing "Home" favourite

[Wuffles]

As subject. Ours frequently loses the user defined "home" location (bookmark) from the favourites option. Only got told about this today when I tried to use it, Wife says no, doesn't work.

It's been set about 5 times and now she's given up. There was a period of time (prior to the latest software) when the sat nav needed to boot a little more before recognising the bookmark, after about 15 seconds from being able to use the thing - trying to go into "home" bookmark before that time would give the error that a home location had not been defined, now apparently it does it all the time. Admittedly it's not been programmed a 6th time, but it sounds like it'll just lose it again.

Oh, and whilst I'm at it, got a photo of the screen getting stuck on boot up now, is this a known issue? Needs the button pressed again to make it go back in and then out again. Sticks about 5mm out of its housing.

Attachment 23124

[Guest 2]

When you have set the destination is there a mobile phone connected via bluetooth?

[Wuffles]

When you have set the destination is there a mobile phone connected via bluetooth?

Probably. No idea. But yes, probably.

[Guest 2]

Connect your phone, set the home position, turn off bluetooth on the phone and see if it stays, if not, reconnect phone and it should appear again.

I think it was Mark who said things like that mate with the phone which is connected at the time.

[Wuffles]

I'll get her to give it a go. But it's a car thing, the favourites I mean, not a connected phone thing as far as I can see.

[Guest 2]

Yeah but they're odd like that. My C6 does it depending on which phone is connected ie saved destinations and whatnot.

[M1tchy]

Wife's A5 does it too.


Sent from my iPhone using Tapatalk

[Wuffles]

What if we don't have a phone connected when we set it up?

To be honest, I we don't really care, the house has been selected so many times it's always in the recent destinations anyway, but it's the "vagueries" of the system.

Any idea on the screen?

[Guest 2]

I know the A8s have/has an issue with the screen sticking, get it back into Audi and let them fix!

[Wuffles]

Storing up a list of items. Need them to re-affix the rear bumper too, keeps coming away from the body. Fourth time's a charm, right?