Imizz,

I rang VW Customer Service on the 5th September, explained that even though I had not had any problems I was concerned about the safety factor with the possibility of the engine cutting out at high speed.

The CS rep took my details and issued me with a Case Number asking me to book the car in at my local VW garage, the appointment was made for Friday 9th.

I turned up at the garage armed with my Case Number and loads of print outs from this Forum including the VOSA replies and asked to see the Sevice Manager.

He listened to my case about vehicle safety and said they must check to see if the injectors are from the faulty batch, since I have owned the car from new I dont' no why.

After an hour he came back to inform me that they were the injectors that are suspect and to book the car in with reception for the following week while he ordered up the parts, I asked did I have to contact VW CS again, his answeer was no, I already had a Case Number, thats all he needed and he would contact them direct.

So the injectors were replace on 14th September, VW CS rang me on the Friday to confirm the job had been completed to my satisfaction and was I happy with VW.

Silly question! I was over the moon!!!!!

Sorry for going on so long but the way forward is to contact VW CS first and get a case number, then go armed with print outs of other peoples experiences + VOSA comments to the garage.

I hope this helps.

Mal.

B6 Passat SEL 170TDI FR sensers/Fogs/MultiSW, BMR PD engine April 08, Parrot Mki9200.