Injector Failures - Possible recall

[spako]

As agreed with VW Customer Service and my local VW garage last week, I brought my Passat for inspection this morning.
Got a brand new 2011 VW Polo 1.4 (700 miles on the clock) as a replacement vehicle and now I'm awaiting their call back.
Fingers crossed.

Got the call from my local VW garage this afternoon to say that they've ordered 4 injectors for tomorrow and the car should be ready for tomorrow night.
Forgot to ask about the wiring loom, but I gather from the previous posts, that they're replacing it as well.
Can't wait to get the car back.

[Europa25]

Good to see so many are having this fault attended to.

I called VW CS this week, spoke to two very helpful people, and they assured me that it would be attended to , and a case number for reimbursing the dealer given to me.

On calling the dealer, (where I bought it from and has been serviced at since), the reply was not so friendly stating that 'Out technical manager says, Unless your engine does not work properly, VW will not be replacing the injectors). All I needed to hear.
I gave them alot of background info (Thanks to you guys on here), re multiple failures, VOSA, VW CS, and the real danger of being on a motorway and losing power, brakes, steering etc and it then seemed to sink in a bit.
I also explained that VW were paying them and not the other way around...

I'll keep you posted on this one, as the car does not go in for a while yet and I am not prepared to be treated in a discriminatory way over such a dangerous issue.
Perhaps they ought to be put in a Passat on a dark rainy night at 75mph and then have the engine switched off and see how they feel about it then ?

[billythetidd]

Good to see so many are having this fault attended to.

I called VW CS this week, spoke to two very helpful people, and they assured me that it would be attended to , and a case number for reimbursing the dealer given to me.

On calling the dealer, (where I bought it from and has been serviced at since), the reply was not so friendly stating that 'Out technical manager says, Unless your engine does not work properly, VW will not be replacing the injectors). All I needed to hear.
I gave them alot of background info (Thanks to you guys on here), re multiple failures, VOSA, VW CS, and the real danger of being on a motorway and losing power, brakes, steering etc and it then seemed to sink in a bit.
I also explained that VW were paying them and not the other way around...

I'll keep you posted on this one, as the car does not go in for a while yet and I am not prepared to be treated in a discriminatory way over such a dangerous issue.
Perhaps they ought to be put in a Passat on a dark rainy night at 75mph and then have the engine switched off and see how they feel about it then ?

I had a similar experience. Phoned VW CS, they said yes, replace everything FOC. Local dealer booked in for service and MOT and injectors. They had a week to order the parts but they didn't. Said they had to get the warranty manager to agree to the work, i said that it's nothing to do with a warranty, blah, blah blah. To cut a long story short, I got VW CS to get them sorted and lean on them a bit. It's now booked in for 26th September.

[spako]

Got the call from my local VW garage this afternoon to say that they've ordered 4 injectors for tomorrow and the car should be ready for tomorrow night.
Forgot to ask about the wiring loom, but I gather from the previous posts, that they're replacing it as well.
Can't wait to get the car back.

I've collected my car this afternoon. All 4 injectors and wiring loom have been replaced, they've also washed the car. Thanks to VOSA and VW for getting it sorted.

Happy days.