Injector Failures - Possible recall

**rapport25** · 25-08-2011,02:57 PM

Originally Posted by Imizz

Ok just spoketo VW Customer Services again, this time a different gentleman who was very helpful i might add, he took the vehicle details and said that my car fits the criteria, so the gentleman had a word with the colleague who is incharge of the injector case/scenario and came back and said that the 2008 170 model have the uprated injectors fitted, but it would be a good idea to book it in with the dealers and get them to double check, i may have to pay for the check, but if they are not the new uprated injectors then the injectors and loom would be changed at their cost..

so am going to contact dealers and see what they say..

anyone knows if the 2008 model has the uprated injectors fitted?

Please read my posts!!!

joking aside yours will be the old.

VW customer service told me that the new type injectors and loom came out last year.

**bundao** · 25-08-2011,03:20 PM

56 plate manual estate just coming up to 80k miles.

Haven't had a total failure but did have faults that came up with VCDS relating to injectors 1 and 3 shorting to ground. I never realized anything was up while driving though. Rang VW CS today, they admited a problem but insisted I go to my dealer first. Rang dealer (Slough) - they insisted that if they found a defect with one of the injectors they would replace all 4 and loom for free, but if no fault is found they won't.

My car doesn't have any faults at the moment (I cleared them a few months back and they haven't returned) so I'm thinking taking the car in may be fruitless at this point. I'm driving to Germany tomorrow so will have to persevere when I come back.

To those that have had their injectors replaced without previous incident - do you know if fault codes were showing when you took it to the dealer?

**manity** · 25-08-2011,03:34 PM

bundao my motor is booked in and the vw dealer said same thing to me about no fault being found. so i rang vw customer service and they said dont worry about what the dealer said all 4 of my injectors and loom are going to be replaced.

**Imizz** · 25-08-2011,03:38 PM

Originally Posted by rapport25

Please read my posts!!!

joking aside yours will be the old.

VW customer service told me that the new type injectors and loom came out last year.

lol, I thought that but forgot to mention it, anyway going to book it in at local VW Dealers for next week and see what they say..

**rapport25** · 25-08-2011,03:41 PM

Originally Posted by manity

bundao my motor is booked in and the vw dealer said same thing to me about no fault being found. so i rang vw customer service and they said dont worry about what the dealer said all 4 of my injectors and loom are going to be replaced.

X2 VW Customer service are pulling all the strings here.

What you have to bare in mind is that unless they give the dealer authorisation they wont get paid.

**rapport25** · 25-08-2011,03:42 PM

Originally Posted by Imizz

lol, I thought that but forgot to mention it, anyway going to book it in at local VW Dealers for next week and see what they say..

No problem. I hope you get it sorted.

Rappy.

**fat controller** · 25-08-2011,04:02 PM

Originally Posted by rapport25

Fat controller, I suggest you call them asap. Also get your receipt ready for a refund on the failure you have already had.

As mentioned in numerous threads mine has had no failures. Now I have 4 new injectors plus loom. It feels a lot better to drive and far smoother than before

Called them about an hour ago, spoke to a very helpful chap who has started a case for me, and says that the customer service manager will be in touch in the next 24-48hrs. Meantime, I am to book the car in with my local dealer, tell them that Customer Services are aware of the problem, and show them my V5 - they will then assess what is needed, and replace as many injectors as needed FOC; he also advised that I try and find the receipt for the injector that failed last year, and they would sort a refund

So far, so good - well done VW!!

I do wonder if there might have been a deal of 'persuasion' on behalf of VOSA though (change them all voluntarily and we will avoid the embarrassment of a recall?)

Originally Posted by rapport25

Also FC on another note Mrs Rappy is having 4 new boots fitted Falken 912's thanks to your recommendation.

**rapport25** · 25-08-2011,04:10 PM

Originally Posted by fat controller

I do wonder if there might have been a deal of 'persuasion' on behalf of VOSA though (change them all voluntarily and we will avoid the embarrassment of a recall?)

I could not agree more!!

**fat controller** · 25-08-2011,04:23 PM

By the way Rappy - I hope Mrs Rappy is chuffed with the new boots on her car, mine continue to be quiet, ride well and the car is sure footed no matter how wet the roads are (and they were saturated here this morning).

**rapport25** · 25-08-2011,04:33 PM

Originally Posted by fat controller

By the way Rappy - I hope Mrs Rappy is chuffed with the new boots on her car, mine continue to be quiet, ride well and the car is sure footed no matter how wet the roads are (and they were saturated here this morning).

Great!! just what I want to hear. And at a bargain price £78 a corner.