Attachment 9677
The Advanced Maintenance Concept
Maintenance concept
With regard to the maintenance concept, we have been distinguishing between fixed service intervals and
LongLife Service since model year 2000.
Regardless of whether the vehicle is operated on fixed service intervals or LongLife Service, the customer is
always reminded when an oil service is due.
In conjunction with the Advanced Maintenance Concept, the Service Interval Display has been provided with
two additional channels which inform customers not only about due oil changes but also about mileage dependent
and time-dependent events.
Fixed service intervals
The Service Interval Display on vehicles with fixed service intervals also distinguishes between three different
service events, but the intervals themselves have remained unchanged. The following applies to vehicles
operated on fixed service intervals:
• Oil change service due every 15,000 km or every 365 days
• 30,000 km inspection service due every 30,000 km or 730 days
LongLife Service
In the case of vehicles with LongLife Service, several changes apply due to the Advanced Maintenance Concept.
Basically, a distinction is made between flexible service events, mileage-dependent events and time dependent
events.
The flexible event is the engine oil change, for which the maximum possible interval is 30,000 km or 730
days, depending on the driving profile and engine oil stress.
Mileage-dependent events involved work always due at exactly a multiple of 30,000 km, e.g. inspection
work or the replacement of certain components, lubricants or fluids (e.g. dust and pollen filter, air filter,
fuel filter, spark plugs, timing belt, multitronic gearbox oil etc.)
Time-dependent events involve work always due upon expiration of defined periods, e.g. brake fluid
change (due for the first time after 3 years, and thereafter every 2 years) or the replacement of certain other
components, provided that the mileage limit has not already been reached (e.g. changing the dust and pollen
filter after 2 years or spark plugs on certain models after 6 years, etc.).
The reasons for making this distinction are, firstly, to perform only the work actually due and, secondly, not to
always carry out the same inspection work only because the oil change is due. On the other hand, it must also
be ensured that the customer is notified in a timely manner of all due servicing work by his/her Service Display.
The personal driving profiles and conditions of use are the factors determining whether multiple, shorter service
visits are best, or whether it makes sense to combine various service events into a single service visit.
The following types of LongLife Service are available:
• Flexible Oil Change Service (LongLife)
• 30,000 km LongLife Service (excl. oil change)
• LongLife Service (incl. oil change)
The Advanced Maintenance Concept has been implemented for the following vehicles:
• A3 from model year 2008 onwards
• TT from model year 2008 onwards
• A4 from model year 2008 onwards
• A5 from market launch onwards
• Q5 from market launch onwards
• A6 from model year 2009 onwards and production week 46/08 onwards
• Q7 from model year 2009 onwards and production week 46/08 onwards
• R8 from model year 2009 onwards
The Advanced Maintenance Concept is being prepared for use in other models
