How long does the car take to deliver from specified build week

[Gregmeister]

Dealer update:

Car was built before christmas !! Released to shipping on the 25th (hahah quality control should be interesting)

Could be here next week.


(think the priority marker or my order has taken at least 6 weeks off delivery time)

ar5e and elbow are the phrases that spring to mind. VW dont seem to know whats going on with their own production system ... its a surprise anything gets built correctly judging by this.

[cullinp]

Totally frustrated now. Was told by both my lease company and VW dealer to expect my relief car today/tomorrow.

Pushed the dealer today who explained they were just sending the request through to VW.

30 mins later call back from dealer to say they'd made a mistake and I'm not eligible until the 11th. I've released the car I've been hiring myself due to expecting to get my Europcar this week. Now have the inconvenience of going back to hire a car for a further week with associated hassle etc due to both my dealer and lease company being unable to use a calendar properly!

Very grumpy indeed.

[fordgt40]

Just had confirmation that my car car is on it's way to Grimsby, dealer said I should have it in a couple of weeks, if that happens it will be almost exactly 6 months from placing the order.

[Gregmeister]

Well, just got off the phone from the lease company ..... My car was ordered on 16 September 2010, not 22 as I originally thought. Anyway, it's not even been allocated a build week yet ...

I was also told that they dont do a solid black colour any more so I was told it was going to be a solid grey colour instead ..... I politely but forcefully told them that if they supplied me with a grey car I would reject it on deliver (probably wouldnt but I orderd a black car ..... so thats waht I should get). So, they've apparently agreed to supply me with the pearescent black instead FOC. I should think so too.

[IanRG]

Got this from my lease company today........ Not a happy chappy, not happy at all!!!!!


VW have advised that they are still waiting build dates on all orders, as I have already advised due to the high demand of the VW Passat it has caused lengthy delays.

I can assure you that all orders placed through First Call Leasing have been accepted by VW (I believe some orders have been rejected!!!) and order numbers issued. The only confirmation I have received so far is that the vehicles will be and have to be delivered in the Quarter 1 (Jan / Feb / March) period. I am hoping they will be before March however I appreciate some people will now prefer to wait for the new registration.

All though VW have told me on several occasions that a hire car will not be available I am currently waiting to see if this is still the case as it has been bought to my attention that other customers have received one after a certain length of time. Although I can not promise anything at this moment I am doing my best to work towards a positive outcome.

[vwparly]

ian/grieg

Both your stories ring exactly true with me.

I ordred mine at the start of Spetember, and although i have been told that my order has been accepted i have no build date, but have been told it should be done by end Feb (i am assuming delivery some time in March).

i also ordrered the black clour, but they told me i could have the pearl black FOC (i actually changed it to the pearl gray cos i actually liked that but didnt want to pay for it ).

I too was originally told that VW wouldnt give a FOC hire car as it was a lease deal, but seeing that others on here have been supplied with them when leasing i pressed by lease guy and got the message the vw had now suspended giving out lease cars pending a decsion on how to gop forwrd with that just before xmas

To be honest - its a lease car and i couldnt give a stuff what its reg number is - the thought of it being into April when i ordered in at the start of September is doing my head in .


About to get on to my lease co again as they are just iopen again after the holidays - will let you know how i get on.

[HasselHoff]

Hi and Happy New Year to you All,

I have been reading this site for awhile now. I too am in the same boat as the rest of you. My company place the order of CC GT at the end of Sept, & still no news. Though for me I have the previous company car extended until the CC arrives.

I've been reading through other posts on PassatWorld and MyTREg, they too have seen extreme delays on their orders, and they've been told of many different excuses too of why the car is still awaiting parts, solid black paint no longer available, sat nav, ect, ect.

It is a waiting game, I hate it, but hope to have some sort of news in the next few weeks. (He says!! but not counting on it!)

[Gregmeister]

VWparly,

Be warned, in December I was told to expect the car in January and now January is here, I'm being told to expect in Feb/March. I'm tempted to sack it off and order something else for fear of the delay being extended even further. I'm the same as you, I couldnt care less about the new reg plate ... I just want the car ASAP. I just cant understand how they could realistically give you an ETA of November, only for that to be put back by three months. How on earth can it take that long ... I'm megga frustrated with VW. If they had told me of the delays up front, I could have decided to wait or go elswhere .....

[jonnymatrix]

I have just spoekn to VW. My car was ordered early october and I have just been told it has a provisional build week of 12 which is something like end of March. Before Christmas I was told it had a provisional build week of 8 which would be end of Feb so in the space of 2 weeks it has shifted a month!

Still no news on the loan car front!

[vwparly]

Hi,

when you guys say you are talking to VW, who are you calling. i dont have any refrence numbers etc as i am going through a lease company.

any advice gratefully recieved cos i think i may talking to them direct as well!