DSG - I'm Disappointed

**Europa25** · 19-09-2010,07:28 PM

Cheers for that fahad, i don't know if mine has ever had a software upgrade !

Has anyone had any problems with DSG software upgrades, as i'm sure i read a thread on here a few months back where someone said it made the 'pause and think' 'endearing quality' even worse ?!

I'm going to have a word with them and see what they suggest - as long as it's not just taking my money!

**Passatier3** · 20-09-2010,09:22 AM

Originally Posted by fahad

Hi you may have got to vw dealers and tell them that i whould like my gearbox software upgraded. There a new software for the DSG boxes.

I'm assuming that they will do that as part of changing the mechatronic unit?

But it's always dangerous to assume!

**rapport25** · 20-09-2010,10:33 AM

Originally Posted by Passatier3

I'm assuming that they will do that as part of changing the mechatronic unit?

But it's always dangerous to assume!

Not always

. There is software updates for the DSG I believe 3 since it was launced. Hth.

**The Fingers** · 29-09-2010,10:33 AM

well some of you may have read about my dsg on here but there is more.............

Had software updates and a new mechatronic from say april - may this year (for jerkyness, stalling etc etc) well i told them that the gremlins had returned on friday. They then told me that there was another new mechatronic unit aug 10 issue (also new software available aug 10 issue, with different part no from the may issue one) and they had sent a report to Germany and would ring me next week once they had run the diagnostics in Germany to book in for a new mechadoodoo fitted. Anyway he rang me on Monday to inform me that Zee Germans have been in touch to say that they should replace the whole box and mechatronic unit. Smith Knight Faye (hyde) are now just awaiting a delivery date for the new box and gubbings and will be in touch in a week to arrange time for replacement.

The box that is in at the moment is as far as i can tell about the same as most others on here (jerky and a little undecided) so i thought the actual gear box was fine just the control unit a little bit out of sync again.

I was actually thinking of asking if i could have the original part they take out (it is mine) i could then sell it as i have been driving it like this for 60,000 miles and as far as i can say is that it is fine!!! I bet they say NO

Once the box is replaced (should be within two weeks) i will report in on what the new issue one is like.

I think if your mind is convinced that your box is not right keep on at them and they WILL replace it eventually. I havent really be moaning that much just commenting and asking them to look at it when service time comes around.

Are they opening a can of worms, will it ever be the same again? I will wait and see, i am expecting it to be exactly the same as it is now.

**Passatier3** · 29-09-2010,12:06 PM

Makes me wonder if they will ever get the DSG right? I'm leaning ever more back to a manual for the next car even if there can be flywheel issues.

I'm still waiting for a call from the garage to say the mechatronic unit is in - must be nearly 3 weeks now. At least I should get the latest unit and software!

I'll give them a chase next week once I've taken my son back to uni. - I prefer to use my estate for that job!

Reynger · 02-10-2010,08:17 PM

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**Teflon** · 03-10-2010,12:57 PM

We've got three DSG's in the family and although I'm a great fan it's not a patch on the smoothness of the belt-drive multitronic gearbox I had in the Audi. Pity that the multitronic got such a poor reputation for reliability.

All 3 DSG's have different characters and the one in the diesel Passat is the one I like least. It lacks smoothness and finess from a standing start or through the lower gears. It's had the software update and is about to get a new mechatronic under warranty.

I also recognise the hesitation that some posters mention. It can be a bit embarassing at roundabouts in the Golf when it is creeping off and then suddenly squirts away like I've nicked it.

Overall, I'd never have a manual again and have avoided buying other (more reliable) makes such as Honda because I can't entertain the thought of an old fashioned slush box auto. DSG will be perfect in about 10 years time when they iron out the wrinkles and get the reliability sorted.

**rapport25** · 04-10-2010,05:11 PM

Originally Posted by Teflon

We've got three DSG's in the family and although I'm a great fan it's not a patch on the smoothness of the belt-drive multitronic gearbox I had in the Audi. Pity that the multitronic got such a poor reputation for reliability.

All 3 DSG's have different characters and the one in the diesel Passat is the one I like least. It lacks smoothness and finess from a standing start or through the lower gears. It's had the software update and is about to get a new mechatronic under warranty.

I also recognise the hesitation that some posters mention. It can be a bit embarassing at roundabouts in the Golf when it is creeping off and then suddenly squirts away like I've nicked it.

Overall, I'd never have a manual again and have avoided buying other (more reliable) makes such as Honda because I can't entertain the thought of an old fashioned slush box auto. DSG will be perfect in about 10 years time when they iron out the wrinkles and get the reliability sorted.

I love the dsg box

. But I will be getting a bmw auto x5 next year. I have heard these are great boxes but not as good as the dsg. Thats the only downsdie in my opinion getting an auto

**djbrightman** · 07-10-2010,10:18 AM

Originally Posted by Passatier3

I'm still waiting for a call from the garage to say the mechatronic unit is in - must be nearly 3 weeks now. At least I should get the latest unit and software!

Any progress on this? Keen to hear the outcome!

**darksprout** · 07-10-2010,05:20 PM

I have had the software update but it made no difference so I am getting the mechatronic unit changed under warranty. It will be fitted on the 19th so I will update this thread then