Thanks for your reply. Think Ill have to take up repair offer. How does payment work for replacing chip i.e. invoice or CC payment over phone?
Cheers
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Thanks for your reply. Think Ill have to take up repair offer. How does payment work for replacing chip i.e. invoice or CC payment over phone?
Cheers
We normally do CC over the phone after we've looked at the unit, it's simple and quick.
If you do send it in make sure that it's insured and signed for, we have had a couple of things "vanish" in the ordinary post :-(
Hi Froggy, sounds like you'll be getting a few stereos to repair soon. I also have the "volume with a mind of it's own" problem and live in New Zealand. I have exhausted all avenues to get it repaired here but have been told the IC is shot. Can I send it to you guys to have a look at?
Hi Muncho,
By all means, I would warn you about the carriage costs to return it to you though, I haven't checked but they could be more than the cost of a second hand unit!!!
If you recently spoke to my colleague - he mentioned the possibility of the board being damaged - is that correct?
Hi Froggy,
You might be able to help me too - previous posts all look familiar ...
Symphony 1 sound system has a line or two missing from the display, and just today I noticed while driving that the volume started fluctuating between 14-18, then stopped moving. I live in Wiltshire but work away, so maybe you could take a look one weekend ?
Hi Audinut,
We would be happy to have a look, although the volume fault is not a common one on the Symphony. It may be a front panel issue, certainly the display is. Unfortunately not a cheap fix, and parts are difficult (slow) to get hold of.
Weekends you would need to PM me to arrange a meet up, as we luckily don't normally work Saturday's.
Hi Froggy,
After twiddling with the volume yesterday I found that turning the volume knob while putting pressure downwards on it convinces it to do as I ask. Possible dry joint then ?
When it gets too much I'll drop you a PM. Thanks! :D
Could be - I think the controls sometime go a bit intermittent as well from memory.Quote:
Originally Posted by audinut
Hello Froggy,
...from your kind answers we do understand that there is a software upgrade needed and also the chipset that holds the volume/volume knob mapping replacement.
...so please help me understand why it has to be cold outside for the problems to come up ? (because when there are like 15 celsius and above absolutely no problems)
kind regards,
Alex
A6 C5 AEB stock
That's a very good question.
This is only an educated guess, we can only assume that the EEprom failure within the main mirco is also slightly temperature reliant. Maybe a IC internal powersupply failure, or even internal IC circuit failure.
The other possibility is dry joints on the main board which can give similar failure modes.