Our’s lost connection on 16 October. Good to hear from @PiperSniper93 that your’s sorted itself eventually. Like @Hylus, I’ll give it a few days yet - and will try putting it to sleep in guest mode.
Thanks for all the input!
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Our’s lost connection on 16 October. Good to hear from @PiperSniper93 that your’s sorted itself eventually. Like @Hylus, I’ll give it a few days yet - and will try putting it to sleep in guest mode.
Thanks for all the input!
Picked ours up yesterday. Dealer couldn't register it so I did when I got home.
Anyone know the deal with all of the data stuff? I also keep getting a warning about some traffic system not working. Too slow to take a picture of it but it's annoying me.
Still love the car otherwise. Shame it's the wife's [emoji23]
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As far as I know, you don’t need a data plan for the normal car system communications (live traffic, map updates, sending vehicle data) - that’s covered in the three year subscription to ‘We Connect Plus’ that comes with the car. (When it’s working that is.....)Quote:
Originally Posted by jmagee
I think you only need a data plan if you want to stream music or use the car as a Wi-fi hotspot - please correct me if I’m wrong!
If you don’t want to buy a data plan, you can connect the car to your phone’s mobile hotspot via WiFi, which can be enabled in the vehicle settings.
The dealer should have activated everything as part of the vehicle handover process. SOunds to me like they have not done it or did it so late in the process that the VW server has not caught up yet. If it is not active in a day or day yoiu should contact the dealer. If you go to the Shop section in the online portal (not the shop in the car) We Connect you can see if We Connect Plus is activated for you or notQuote:
Originally Posted by jmagee
You are correctQuote:
Originally Posted by Handydave
It's all connected now but that's because I did it at home. Not too impressed with the handover to be honest but then the usual guy I go to hasn't returned to work yet so ended up dealing with someone different.
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When I did a full reset in the car and then readded all the users (including going through the process of having both keys in the car to do it) I did not lose any of the exisiting travel data in the car or in the We Connect appQuote:
Originally Posted by Hylus
You will have the opportunity to make your dissatisfaction known in the follow-up customer satisfaction survey from VW. ANything less than 5* across the board and the dealer loses the bonus from VW on the sale and the sales person will have some explaining to do. I've lost count in the number of times i have been asked from both VW and Audi dealers, if I have been given "5* service". It is very important to themQuote:
Originally Posted by jmagee
Yes we got that. Part of me doesn't want them to lose the bonus but as a returning customer I haven't walked away happy. Less than half a tank of fuel in the car and then they hand me a promo offering me a free tank if I recommend someone [emoji23] I recommended myself. Where's my fuel please?
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I am not looking forward to the Golf 8 coming into the aftermarket, the car uses VAG's new SFD diagnostic protection software and they have posted a link on erWin for independent operators to be able to learn how to se SFD with the ODIS software... it doesn't work though which is a great start! I do have a copy of it (they can't even spell "offboard" correctly) but it is a PDF file and I can't work out where to host it so if anyone wants it, private message me your email.