cannot adjust headlamp height a4 b6!

I am trying to raise the level of my low neam which points too low in front of the car.

Having read many links they all tell you to adjust the white plastic adjusters on top of the lights but regardless of which position the electric leveller is in(0 or 3) turning these plastic hex nuts both ways does absolutely nothing to my beam height. It neither goes down or up.

Is there another adjustment?

Am i doing something wrong?

It doesn't sound like you're doing anything wrong. Mine are on setting 0 but if I'm sat behind a car at a set of lights and shift it to anything above 0 I can see the light pattern move.

yes they move up and down with the electric leveller switch inside the car but are still too low when set on maximum level.