Passenger Footwell Water Leak...

[mkpp786]

hey everyone, i have another problem... (gettin sick of this:zx11: )

Well this morning i got into my car to go work. I realsied a fresh trickle of water in the passenger footwell, dripping from behind the glove compartment/centre console? it is wet there as i checked by putting my hand up there.

I had a serive 3 days ago from a VW dealership. Could this be the cause of the problem (e.g. they may not have sealed something up after replacing/checking)

Anyway i have read up on this (from the search feature) and i wanted to know if i have a right in calling the dealership up and telling them that this has only happened after the service? would they fix this problem? or would they still charge me?

Help would be appreciated, as i dont wont anything to "blow" (electricals)causing me more costs! Also if anyone could tell me what the most likely problem is??

THANK YOU!!!!

[shooey88]

i very doubt that after a service they can cause a water leak on your car....how in earth are they have meant to have caused that? unless they slipped and drilled a hole in your car. none of the servicable items would have this effect.
have u got a sunroof? the sunroof rain channells along the A piller being blocked is a obvious place to look for water leaks.
i hated people who complained...for example, "that after you fitted a bulb my engine wont start so its your fault"
however, the people who did complain always managed to get a repair for free just so VW got good customer reports. so its worth a try complaining to try and get it free. but be carefull....
i bet they will take it in and have a look at your car to see whats wrong and see if they are the cause...and say they will do it for free if so....but then u will get a whopping bill saying badluck it was nothing o do with us and u need to pay us loads of money. lol

[shooey88]

ther water leak places of possibility to check if ur interested:
turn the air con on full (cold-if you have air con) then see if the leak is more apparent and if it is coming from the air con drain tube pipe which is situated under the glovebox/centre console.

[mkpp786]

Hey shooey88 , thanks for the reply.

I can understand that a service may not have caused a leak...BUT i have just noticed something...

just blow the windscren wipers sits a plastic edging (which runs right accros the bottom of the windscreen). I believe this plastic part is removed to get to the pollen filter? Well, im not 100 % sure, but this plastic covering is fully sealed and closed up against the drivers side of the windscreen.. BUT... isnt on the passenger side, where there is a gap, wide enough to let loads of water in.

could this possibily be it?

[mkpp786]

http://i42.photobucket.com/albums/e332/vimalv617/4.jpg

To be more specific.. this is the part im talking about ^^^

[shooey88]

u dont have to remove all that plastic trim for the pollen filter....u remove the plastic bit on the drivers side attatched to it by undoing the phillip screws.

the picture u got isnt sealed...its just clipped in against the windscreen....u can try pushing and cliping it urself easily...but i doubt that would cause a water leak.....unless you have had a windscreen fitted recently..and not done properly which you would have to take that part off to do as its sealed under neath but only when a windscreen is fitted

do u have a sunroof? or air con?

[shooey88]

i meant passenger side....u remove the screws and small bit of plastic trim on the passenger side

[mkpp786]

Hi,

The picture that uve jsut seen isnt a pic of my car. I found if off this site somewhere.

I just thought it was a little weird as the drivers side is fully sealed but the passengers side has a gap (and the leak being on the passengers side, i automatically thought this was the cause.) Also, because it was absoloutely ******* down today and last night, and the wetness was found this morning (after last nights rain?) and after work (rain during the day?)

i have just checkd my car since after work, and there doesnt seem to be any dampness (hasnt rained since i came back from work....?)

I DONT have a sunroof.

I DO have A/C.

Thank you for the help...keep it coming please...

[shooey88]

i admit it is suspicious that u noticed it after u got ur car back from the garage....however, so many times i have had customers happened to suddenly notice scratches on the car after iv worked on it......didnt do me any good....but was so frequent and obvious lies alot of the time

so sorry about my biased opinion.....u have a right to suspect

i am trying to help u find ur problem tho....if you have air con...i suggest putting it on and seeing if u notice water drip with it on full cold.

also, its a common fault for water to leak in from the door...leak from window lifter seals...but where do u say the leak is coming from? behing the dash centre of the car?

[shooey88]

o and btw...why dont u do a water test.....get a water hose and spray it down the front of the windscreen and get another person to watch to see if water leaks in.....easy and same test what we do in a garage

[mkpp786]

Thanks for the reply shooey88.

I will do a test with a hosepipe tomorow, and maybe that will conform my doubts.

The water leak is coming from the corner of the passenger footwell. by The corner, i mean just behid the centre console (behind the climatronic/cd player/cig lighter etc..the middle part of the car if you know what i mean...Sorry!)

So if you were sitting in the passanger seat, and you streched your legs out, and pushed your right foot in the corner - thats where the leak is from.

Hope it helps, i appreciate the help your giving me, please keep it coming.

ALSO... the water seems to be dripping off the foam bit? if that makes any sense...? its like a foam sheet and as you pull it out its trickleing off that.. hope that helps?

[shooey88]

that is where the air con drain tube is located....this is a possibility but wudnt be caused by external rain just water generated by the aircon.
do a water leak test and let us know what u find.
good luck

[mkpp786]

Nice one Shooey88.

Ill do both tests tomorow - AC and the Hose pipe.
Ill let you know how i get on, thanks for the help! appreciate it.

MKPP786

[mkpp786]

Well, this morning it was ******* down like no tomorow, however last night i had placed a plastic sheet over the front of my car, so the rain would be deflected off.

So i checked my car this morning.. as guess what... DRY!!
i tried the AC, but it seemed fine. no water leaks no nothing.

I called VW and the "supervisor" said, nothing can be done about it and he ensured that the work was carried out sufficiently. If i wanted to repair or replace it there would be a cost. Being angry, i ended the conversation.

In came my Bro in law, he rang back, complained to the Manager this time, telling him that he wasnt going to accept this kind of service and within two hours of this phone call we took the car to the garage, and they replaced the seal with a new one, dried the carpets out, and also cleaned it inside n out!

RESULT! All sorted.

Thanks for your help Shooey88, i do appreciate it.

[Huweth]

Was it the pollen filter seal?

[shooey88]

im glad you got it done for free....quality. you had a right to complain. sorry
what seal was it then?

[mkpp786]

Huweth, Shooey88, im not sure what the part is called, but i think they take it off to get to the pollen filter. Not sure, just a guess.

Anyway, i have taken 2 pics of the part to help illustrate. The arrows show the edge of the plastic seal, which before was lifted and left open for water to get through. Now the seal is fully against the windscreen, and water just passes over it now.

http://img.photobucket.com/albums/v256/mktharealdon/DSC01476.jpg

http://img.photobucket.com/albums/v256/mktharealdon/DSC01475.jpg

[shooey88]

you dont have to take that bit off to do a pollen filter just the bit with the screws attatched that slides out..
well as long as they sorted it for u.....obviously the garage was incompetent. im just glad u got it sorted...they would probs charged u loads otherwise.
least u dont have a swimming pool in ur car. :biglaugh:

[mkpp786]

Lol yeh thats true.

Well its sorted now, hopefully no more problems!

Thanks for the advice/help you gave me

MKPP

[ColsHub]

OK, OK. I only get water when the a/c is running. I could be in a monsoon and everything will stay dry as long as I keep the a/c off. Sounds like a clogged evap drain. Where is it and how do I open it up? Also- I tracked the water to the red lever in the maze between the drvr and pass footwells. Again- what is it and how do I open it up?

Thanks '00 1.8t Passat sedan, 75k miles


i admit it is suspicious that u noticed it after u got ur car back from the garage....however, so many times i have had customers happened to suddenly notice scratches on the car after iv worked on it......didnt do me any good....but was so frequent and obvious lies alot of the time

so sorry about my biased opinion.....u have a right to suspect

i am trying to help u find ur problem tho....if you have air con...i suggest putting it on and seeing if u notice water drip with it on full cold.

also, its a common fault for water to leak in from the door...leak from window lifter seals...but where do u say the leak is coming from? behing the dash centre of the car?