2009 Passat aux in problems

[EJScott]

I have 2009 passat with nav and the dealer installed Bluetooth. I just tried to hook up my iPhone with the aux in point in the arm rest but I got no sound. I have already activated the aux in in the setup menu. Any help would be great.

[Anubis8]

is it a factory fitted aux? is it a standard stereo that can take an ipod/iphone?

[EJScott]

It is the factory stereo and aux. The only thing non factory is the v-tolk installed by the dealer.