Panoramic sunroof failed - 2011 A6 Avant

[CharlesElliott]

I picked my car up from a service on Friday and they told me that they had noticed the sunroof was sticking but didn't have time to grease it and that I should book it back in. As I had paid for a 'sunroof service' at a different dealer 12 months before, I said that I would take a look at it first. Got home, tried to open it, then it stuck open and that was it - the sunroof was higher on one side than the other and clearly not going to work. Booked back in on Monday and they've confirmed that one of the cables has snapped. Fortunately the warranty I have that runs out in 3 weeks will cover it as the estimate was £1,650. Headliner needs to be dropped, glass removed, frame out and then a new frame in and glass put into it.

Only problem now is that they are on back order at Audi so don't have a date yet. I'm expecting my new car to be delivered in a few weeks so hope there isn't a delay as I need to sell the A6!

[ukgroucho]

Ugh sorry to hear you hit issues, I trust the car is somewhere dry and you have a runaround.

I love the pano sunroofs - we had one on an A2 - but after the pains we had with that I'd not choose to have one again. Two frame replacements, one when nearly new and another at 7 years old (and £1200 out of our pocket) when it started leaking.

[pany]

Sorry to hear of your problems. One issue I've run across recently is with my camera for driver assists. Do you have this fitted? I was advised by the dealer that wind screen replacement leads to issues and very few dealers have the equipment to recalibrate it. Hope you don't run into this issue.

[CharlesElliott]

I have front and rear camera, but don't really have any issues. Twice in my two years with the car the front camera has failed to show a picture, but both times the next time the car is used it works OK.

[CharlesElliott]

My dealer hope to have the frame in from Audi by next Tuesday, and then get it fitted next week.