New A6 with Tech Pack - Audi Connect / MyAudi / YourAudi all very confusing

[brummygit]

I received my new A6 Avant BE yesterday - it has the Tech Pack and also Audi Smartphone Interface. I work in IT and am quite technical, but lots of this stuff isn't very clear and straight forward so how less technically minded people are meant to cope I'll never know.

I have a couple of questions I'm hoping others can help with:



Whats the difference between My Audi and Your Audi websites and which is the correct one to be using to take advantage of the online services?
There seems to be a variety of licences (Traffic, Speech services etc) I had to agree to and they seem to have expiry dates in 1 year's time. How long do I get all of the Audi Connect services such as dynamic route avoidance, weather, news etc for?


I'm sure there are many more to follow.

[johnsimcox]

According to page 84 of the current A6 brochure A6's still come with 36 months Audi connect. The new A3, A4 and Q7 only get 3 months after which you have to pay a fee and I am sure the next version of the A6 will adopt that model as well. Be interested to hear about your experiences with the Smartphone interface as you must be one of the first A6 owners to have this option


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[Nigelo]

I didn't specify the Audi Connect service on my RS6 (MY2016 with standard HDD satnav / DAB and FM radio) but can confirm dynamic route avoidance is fully active via radio traffic signals. Just returned this week from our annual trip to Poland via Netherlands and Germany and you really need auto traffic rerouting as you get within 50 miles of Hook of Holland on a late weekday afternoon on the return leg - rerouted us a least 5 times. Have to say that my old MY2006 A6 also did a reasonably good reroute with its DVD satnav / FM radio) but the latest system is much better and certainly faster.

Therefore not sure what advantage the Connect system offers with rerouting.

[andybanksuk]

I didn't specify the Audi Connect service on my RS6 (MY2016 with standard HDD satnav / DAB and FM radio) but can confirm dynamic route avoidance is fully active via radio traffic signals. Just returned this week from our annual trip to Poland via Netherlands and Germany and you really need auto traffic rerouting as you get within 50 miles of Hook of Holland on a late weekday afternoon on the return leg - rerouted us a least 5 times. Have to say that my old MY2006 A6 also did a reasonably good reroute with its DVD satnav / FM radio) but the latest system is much better and certainly faster.

Therefore not sure what advantage the Connect system offers with rerouting.

From experience in the U.K., the traffic updates received via the FM tuner are so out of date they're useless. My VW had dynamic routing and i turned it off as data was often a day out of date.

The connect option uses online data and is much more up to date and accurate.


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[brummygit]

According to page 84 of the current A6 brochure A6's still come with 36 months Audi connect. The new A3, A4 and Q7 only get 3 months after which you have to pay a fee and I am sure the next version of the A6 will adopt that model as well. Be interested to hear about your experiences with the Smartphone interface as you must be one of the first A6 owners to have this option


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Thanks, it's a bit strange then that the onscreen licenses claim to expire in a year, but maybe Audi will remotely renew them.

I will start a new thread about the Smartphone Interface as I think there will be lots of discussion.

[brummygit]

From experience in the U.K., the traffic updates received via the FM tuner are so out of date they're useless. My VW had dynamic routing and i turned it off as data was often a day out of date.

The connect option uses online data and is much more up to date and accurate.


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Agreed, my 2013 A6 which has just gone back on had traffic via the radio and it was horribly unreliable to the point where I used TomTom on my iPhone as it was much more trustworthy.

I'm hoping I can just use the built-in Nav again now

[Nigelo]

Some confusion here I think. I was not talking about traffic messages appearing as mini messages to read but rather how the sat nav auto reroutes based on traffic info. I have never had out of date data either here or on the continent. Perhaps choice of radio channels may influence this but I am not sure.

There should be no difference between DAB and FM as both are simply delivering available information. Online data is no different as it still needs to be input at source.

A case in point was one reroute outside Rotterdam last week where I was caught in traffic just outside Rotterdam starting to build - I received a reroute whilst next to a slip road within 2 car lengths of still being able to use it. Just don't see how online data could have improved this and precisely why I didn't bother to order Connect.

[brummygit]

Some confusion here I think. I was not talking about traffic messages appearing as mini messages to read but rather how the sat nav auto reroutes based on traffic info. I have never had out of date data either here or on the continent. Perhaps choice of radio channels may influence this but I am not sure.

There should be no difference between DAB and FM as both are simply delivering available information. Online data is no different as it still needs to be input at source.

A case in point was one reroute outside Rotterdam last week where I was caught in traffic just outside Rotterdam starting to build - I received a reroute whilst next to a slip road within 2 car lengths of still being able to use it. Just don't see how online data could have improved this and precisely why I didn't bother to order Connect.
Yes I was also referring to TMC data that the SatNav gets from the radio. On Thursday night I was stuck in a 60 minute delay on the M6 around Birmingham. My MMI navigation didn't know about it before I joined the queue or by the time I got through it, yet TomTom knew about it when I stopped and loaded it up to see what the problem was.

I suspect the UK is particularly bad with this data.

[johnsimcox]

Yes I was also referring to TMC data that the SatNav gets from the radio. On Thursday night I was stuck in a 60 minute delay on the M6 around Birmingham. My MMI navigation didn't know about it before I joined the queue or by the time I got through it, yet TomTom knew about it when I stopped and loaded it up to see what the problem was.

I suspect the UK is particularly bad with this data.
Can't speak for mainland Europe but in the UK the TMC system relies heavily on the old Trafficmaster system for its knowledge of traffic conditions, augmented by manual intervention when roads are closed etc. This results in both limited coverage of roads and delays in updates. TomTom sat navs and other systems that offer real time traffic data (including the 3G+ HDD based MMI system in the A6) require a data connection and utilise data from the like of Inrix which gathers actual data from cars using the system that spend location and speed data coupled with users advising the system of problems.

Real time data will always be better than TMC in the UK