Three network no longer working with rsap

[chesterfield]

Anyone else suffered this?

I have a contract with three that has unlimited data. Since setting it up after I purchased the car I've had zero problems with the data usage. It's worked for Google maps etc no problem. The wife could connect to the WiFi in the car and surf happily.

About a week ago it stopped working. The wife now gets the usual message pop up on her browser that the three contract is not for tethering blah blah, when using the WiFi in the car.

Also it's stopped downloading the satellite imagery for Google when I have the nav on.

It's as though the rSAP isn't working and it's just tethering and three can now see this.

Anyone else noted similar?

[A6ian]

Have you tried the sim in the dash slot? this will confirm if its the rSAP or the network that's causing the problem. this is assuming you're not one of those that got connect but no sim slot.

[mobilejo]

Have you got unlimited personal hotspot/tethering on your tarrif? If not, then this is the problem as far as your wife's device is concerned as that is tethering - one device with one MAC address is using the connection generated by a different device with a different MAC address. How long did it work for? The don't always pick up on the tethering straight away.

As for the car not getting the connection, I wouldn't have thought this connection (via RSAP) would be classed as tethering as the car IS the mobile device for all intents and purposes, as if you had put the SIM straight into the car SIM slot.

[pany]

A lot of the time it's only 1 gb tethered on 3, or as said above.

[A6S]

Three are a pain. Had a similar thing when I had a sim in the dash. Worked fine for months and then the message saying it's not for tethering or non phone devices. Called them up and they said there systems automatically finds these and blocks them and there is no way they can unblock it. Only option they said was go on a mobile broadband or data only sim to get the full functionality.

[chesterfield]

It's worked fine for months, though looking at the phone when it connects, it no longer says "remote sim mode activated" or whatever it usually says.

I'm wondering if an android or Samsung update has booked it. More investigation needed I think. It's making the time to look into it that's a problem too!

[mobilejo]

It's worked fine for months, though looking at the phone when it connects, it no longer says "remote sim mode activated" or whatever it usually says.

I'm wondering if an android or Samsung update has booked it. More investigation needed I think. It's making the time to look into it that's a problem too!

Have you gone into the tel settings on the MMI, into the connected devices menu and ensured that the device connection is set to the correct option (without being in the car I can't recall the name but think it might be 'car phone') - sometimes mine changes itself from 'car phone' (or whatever it is) to 'handsfree' mode. I still am connected via bluetooth but only as a simple handsfree device and not in RSAP. I change it back and bingo, all services work as they should.

[chesterfield]

Deleted the phone from the mmi altogether, added it afresh and Google maps is working again.

With regard to tethering using the in car wifi, I haven't tried that again yet. Though it didn't trigger threes detection of tethering before (unlike when creating a wifi hotshot from the phone itself which three detects almost instantly)

I can only assume the mmi is doing the NAT and therefore all the data being sent/received looks to come from the sim itself and therefor doesn't trigger the networks "though shalt not use unlimited data in an unlimited fashion" warning.