Frustration! Latest Sat Nav software versions and changes

[mikenott]

I have a Nov 2012 A6 s line with the HDD (3G+?) MMI. It has version 8R0060884AH ECE 5.13.8 sat nav maps. I have tried - in vain - to find something, somewhere that tells me what the latest map update for my car is, including when it was produced and what key changes have been made to 5.13.8. My Audi dealer is quoting £200 for "the 2014 maps" + £63 to fit. They don't appear to know what version this is - so I don't know if it is worthwhile updating or not. Have tried internet including the Audi site (waste of space on this issue) and no joy.

If anybody knows anything I would be grateful. Even knowing that the 2015 maps will be released in xxxx month would; be of use.

Main reason is that my current amps seem to exclude some key new roads e.g. A421 Bedford bypass and some roads around Peterborough that I use occasionally and which are significantly quicker than the "old" routes given on my current sat nave version.

Thanks

Michael

[Westyfield2]

What MMI firmware version have you got? As you might need that updated first before the car will take a map update.

I've got MMI 3G+ and what's currently on my car is:
Media version (MMI Firmware): HN+R_EU_AU_K0770
Nav. database version (Navigation Maps): 8R0060884AR ECE 6.15.5

From what I know, I've got the latest MMI firmware available, however there is a newer map available. The latest map update is:
Nav. database version (Navigation Maps): 8R0060884BK ECE 6.17.3

[mikenott]

Thanks for the info. Much appreciated. I have the previous MMI software but hoping to have it updated on Monday.

Can I ask where you got your information from?

Michael.

[Westyfield2]

Thanks for the info. Much appreciated. I have the previous MMI software but hoping to have it updated on Monday.

Can I ask where you got your information from?

Michael.
I'd looked into MMI software stuff before... Bluetooth Phone and Dashboard Data SIM Card (http://www.vwaudiforum.co.uk/forum/showthread.php?158127-Bluetooth-Phone-and-Dashboard-Data-SIM-Card)

Also on Wiki there's a list of versions Multi Media Interface - Wikipedia, the free encyclopedia (http://en.wikipedia.org/wiki/Multi_Media_Interface#Version_history) as-well as this website here CarFreak's Blog: Ãœbersicht Audi MMI 3G / 3GP / MMI Plus Software-Versionen (http://mycarfreak.blogspot.de/2012/08/ubersicht-audi-mmi-3g-3gp-mmi-plus.html).

For the maps, you can look at www.audi.de/navigation (http://www.audi.de/navigation) to see the latest. Although my preferred technique is to go to the dealers and look in a showroom car to see what it came with! :p I might get mine updated from 6.15.5 to 6.17.3 sometime, but the cost seems a bit much to keep updating it every year!

[mikenott]

Thanks to Westyfield2 I have now got latest 770 firmware and SIM card in dash now working BUT have realised that my 2012 maps are out of date for some important roads e.g. A421 Bedford bypass. So I have two questions:

1. Dealer wants £200 to update to 2014 maps (they will waive 63 installation costs) but when do Audi update their maps? Don't want to install 2014 maps and then find teh 2015 version comes out two weeks later!

2. There are online vendors selling online updates for 3g HDD MMI <link removed>. I am nervous about using such services - especially as I have a 5 year warranty on the car. Does anyone have experience of a good, non-dealer map update service?

Many thanks,

Michael.

[johnsimcox]

Thanks to Westyfield2 I have now got latest 770 firmware and SIM card in dash now working BUT have realised that my 2012 maps are out of date for some important roads e.g. A421 Bedford bypass. So I have two questions:

1. Dealer wants £200 to update to 2014 maps (they will waive 63 installation costs) but when do Audi update their maps? Don't want to install 2014 maps and then find teh 2015 version comes out two weeks later!

2. There are online vendors selling online updates for 3g HDD MMI <link removed> . I am nervous about using such services - especially as I have a 5 year warranty on the car. Does anyone have experience of a good, non-dealer map update service?

Many thanks,

Michael.
My understanding is that the maps are updated annually around May (roughly in line with the Model Year change). In theory only a dealer can update the maps as it needs unlocking via a factory data connection. There are some on the web who claim to offer the data with an unlock code but it is clearly a risk and could be money down the drain.

In the future all VAG cars will get 5 free 6 monthly updates of the map data with a new car (don't know if this will apply tot he facelift A6) but ultimately when Audi integrates the Apple and Android car integration it will all become academic as you will be able to use the phone navigation app.

[Pikey Narna]

I asked this question when I bought my 2012 a month ago and was told the Navigation people that Audi use only update every 18 months. I too was told £200 + £40 installation fee.
The sales guy and one of the Tech guys said not to bother as will be upgrading the car in 2 years time.

[Westyfield2]

To update the maps you need two things; the map update database files (SD Card) and an activation code (sometimes on SD, sometimes a code). I know as the dealer accidentally sent the parts to my home address :).

There also happens to be websites selling the updates. I haven't tried them as I'm scared I might break something, but in theory it should be the same thing that the dealer would do... just hope the computer doesn't crash half way through.

[Westyfield2]

What MMI firmware version have you got? As you might need that updated first before the car will take a map update.

I've got MMI 3G+ and what's currently on my car is:
Media version (MMI Firmware): HN+R_EU_AU_K0770
Nav. database version (Navigation Maps): 8R0060884AR ECE 6.15.5

From what I know, I've got the latest MMI firmware available, however there is a newer map available. The latest map update is:
Nav. database version (Navigation Maps): 8R0060884BK ECE 6.17.3


There are now two new versions that I am aware of:
Media version (MMI Firmware): HN+R_EU_AU_K0783
Nav. database version (Navigation Maps): 8R0060884BT ECE 6.19.3



Has anyone here got these yet? Either on a new build, or as a dealer update.

[johnsimcox]

There are now two new versions that I am aware of:
Media version (MMI Firmware): HN+R_EU_AU_K0783
Nav. database version (Navigation Maps): 8R0060884BT ECE 6.19.3



Has anyone here got these yet? Either on a new build, or as a dealer update.
Be aware that the MMI 3G+ shipped with FL cars is not the same as the one shipped previously (if nothing else it is able to use 4G/LTE for the data connection) and therefore there is no certainty that the software version shipping with these care is compatible witht he pre-FL cars.

[Westyfield2]

Be aware that the MMI 3G+ shipped with FL cars is not the same as the one shipped previously (if nothing else it is able to use 4G/LTE for the data connection) and therefore there is no certainty that the software version shipping with these care is compatible with the pre-FL cars.
They use a completely different numbering system (see here (http://www.vwaudiforum.co.uk/forum/showthread.php?162974-Facelift-Pics&p=941298#post941298) for the facelift versions) :).

HN+R_EU_AU_K0783 is for the pre-facelift Q3/A6/A7/A8.

[A6S]

Just a note. On my fl when I plugged a SIM card in it said there are maps update available and wanted to download about 1gb of data for the update for uk maps and about 4gb including all other countries.
clicked cancel as that would take an age and my allowance will be shot too.
This is all through the Audi connect so I presume if you have a data connection it's updates the maps without you having to go to dealers and pay. £200 is a bit steep considering it's free on most smart phones and the top of the line tomtom won't set you back that much.

[Westyfield2]

That's good to hear that the facelift A6 can do updates for free. Though it seems quite a lot of data to be downloading over a SIM... seems a shame that the car can't join your home's WiFi and do it over your broadband!

The whole charging for Navigation updates thing is a complete con. For my old portable Garmin satnav I bought the lifetime map updates once and that's it, free updates forever. And that was considerably cheaper than the Audi!

[johnsimcox]

Just a note. On my fl when I plugged a SIM card in it said there are maps update available and wanted to download about 1gb of data for the update for uk maps and about 4gb including all other countries.
clicked cancel as that would take an age and my allowance will be shot too.
This is all through the Audi connect so I presume if you have a data connection it's updates the maps without you having to go to dealers and pay. £200 is a bit steep considering it's free on most smart phones and the top of the line tomtom won't set you back that much.
Yes, starting with the FL A6 and the new A3 for those with Audi Connect get 5 free updates over the first 3 years ownership (one every 6 months). Hopefully there is an option to download off the Audi Connect website so you can update using an SD card rather than having to do it via a 4g connection

[A6S]

Yes, starting with the FL A6 and the new A3 for those with Audi Connect get 5 free updates over the first 3 years ownership (one every 6 months). Hopefully there is an option to download off the Audi Connect website so you can update using an SD card rather than having to do it via a 4g connection
will check when I get home and update.
To be honest for me it will be quicker on 3G or 4g cause my home broadband is only 2mb

[johnsimcox]

will check when I get home and update.
To be honest for me it will be quicker on 3G or 4g cause my home broadband is only 2mb
looks like it is Audi MediaServices - Always up to date with Audi: (https://www.audi-mediaservices.com/publish/ms/content/en/public/pressemitteilungen/2014/10/23/always_up_to_date.html)

[Westyfield2]

There are now two new versions that I am aware of:
Media version (MMI Firmware): HN+R_EU_AU_K0783
Nav. database version (Navigation Maps): 8R0060884BT ECE 6.19.3



Has anyone here got these yet? Either on a new build, or as a dealer update.

Done :)

http://www.edwardb.co.uk/audi/mmi/software_update.jpg



http://www.edwardb.co.uk/audi/mmi/fixed.jpg

[CharlesElliott]

ETKA lists BT as 2014/2015 Europe maps. It does also list a 2015 Europe, ending CH.

[Westyfield2]

Done :)

http://www.edwardb.co.uk/audi/mmi/fixed.jpg
Drove it a decent bit today. Can confirm that

Some roads that were missing on 6.15.5 are now included on 6.19.3
There are some new roads that are not yet included on 6.19.3

[Westyfield2]

There is a new Map version released:

8R0060884CH 6.20.4

[sportq]

Yes, starting with the FL A6 and the new A3 for those with Audi Connect get 5 free updates over the first 3 years ownership (one every 6 months). Hopefully there is an option to download off the Audi Connect website so you can update using an SD card rather than having to do it via a 4g connection

Presumably the FL A7 too?

Downloading updates through the Audi Connect website is presumably they only option for those with SD based Nav but without the Audi Connect option?

Pete

[johnsimcox]

Presumably the FL A7 too?

Downloading updates through the Audi Connect website is presumably they only option for those with SD based Nav but without the Audi Connect option?

Pete
Yes applies to the A7 as well. Audi Connect is only available to those with the HDD based navigation system. Don't think the free updates are offered (yet) to those with the SD card system. Longer term I think we will start to see the demise of factory fit sat nav as manufacturers increasingly use the integration facilities of smartphones to deliver a cheaper and better solution, especially once the EU removes data roaming charges

[ukgroucho]

I guess the updates are only available to FL customers?

[johnsimcox]

I guess the updates are only available to FL customers?
Unfortunately yes

[CharlesElliott]

The CH map is available to all, but the downloads are only FL customers I think.

[mikenott]

I am the initiator of this thread and thought I would just update my progress, which might just help other viewers. Car is 2012 A6 C7 with HDD sat nav that can (could?) only be updated at Audi dealer. Had a bit of a dispute with Audi and as a result they agreed my Maps could be updated. So my maps have been updated on 19 April 2016 from BR000884DF AH ECE 5.13.8 to BR000884DF DF 6.22.4. I was told that these were the 2016 maps.

What is interesting (at least to me) is that I was previously told that "the whole MMI needs to be updated, not just the Maps so it takes a LONG time". And also that "this update will take many hours at it has to update sequentially i.e. 2013 then 2014 then 2015 then 2016. You will need a loan car". Took the car in this morning and it was done within 4 hours. Picked it up - maps have been updated but Media version is still the same i.e. HN+R_EU_AU_A0770.

So. Do any posters know if the latest MMI for a 2012 A6 C7 is still 0770 and whether the Media files are normally updated with a Map update (as I was told)?

Thanks for you help

Michael

[CharlesElliott]

Latest version is 900.

I think that they will only update the MMI software version if the maps require it, or if there is a specific bug they are trying to address.

A map update takes about 90 minutes. The 'you need to update year by year' is just not correct.

Charles

[Westyfield2]

Latest version is 900.

I think that they will only update the MMI software version if the maps require it, or if there is a specific bug they are trying to address.

A map update takes about 90 minutes. The 'you need to update year by year' is just not correct.

Charles
Everything he said is correct. The only thing to add is that a MMI firmware update is nice and quick. Maps just take ages because it has to transfer ~32GB from an SD card to an IDE mechanical hard drive using a not very fast processor.

Dealers like to keep MMI firmware as-is and wait for you to encounter the bugs.... whereas you probably update your smartphone software whenever there is a new version available.

But some of us like to update "just because".

http://www.edwardb.co.uk/audi/6.22.4.jpg

[mikenott]

Latest version is 900.

The 'you need to update year by year' is just not correct.



I always was a sucker for a sob story. Especially from Audi Service Managers!

[mikenott]

E

But some of us like to update "just because".



Do you know me then? Cruel, but stunningly accurate :aargh4::aargh4::aargh4:

[Duffy3074]

I'm firmly in that camp too

I used this lot and managed to negotiate a discount as I'm a 'frequent flyer', very straightforward to do as long as you can enable the green engineering menu.

<link removed>

Their service and instructions were spot on.

[noscream]

Everything he said is correct. The only thing to add is that a MMI firmware update is nice and quick. Maps just take ages because it has to transfer ~32GB from an SD card to an IDE mechanical hard drive using a not very fast processor.

Dealers like to keep MMI firmware as-is and wait for you to encounter the bugs.... whereas you probably update your smartphone software whenever there is a new version available.

But some of us like to update "just because".

http://www.edwardb.co.uk/audi/6.22.4.jpg



Westy what year is you car? is it pre-facelift?
Just wondering if firmware 900 is for all C7 A6 from launch (2011) to new intro of Face Lift ver, or is it only for FL versions?

How much was the software update & map update, total price (or individual prices)?

TIA.

[RhysoTDI]

I have the 900 software installed on my Nov 2011 car :)

[RhysoTDI]

I'm firmly in that camp too

I used this lot and managed to negotiate a discount as I'm a 'frequent flyer', very straightforward to do as long as you can enable the green engineering menu.

<link removed>

Their service and instructions were spot on.

is the activation sd car genuine? After some digging about a couple of sellers the activation license they sell is actually for another car and apparently it changes the VIN number in the MMI??

has your VIN number changed after using that??

Thanks :)

[B5NUT]

£200 for copies.... All that is available free to download, and at that price I would just take the car to Audi, as if something goes wrong with the update they will just walk away and not help one bit, at least Audi will repair any damage due to a failed update.

[RhysoTDI]

£200 for copies.... all that is available free to download, and at that price I would just take the car to Audi, as if something goes wrong with the update they will just walk away and not help one bit, at lest Audi will repair any damage due to a failed update.

i have a pre-facelift so unable to download anything :(

[Guest 2]

Can users please bare in mind posting links to illegally hosted copyrighted software is frowned upon, all affected links in this thread have been removed.

[B5NUT]

You can download the latest K900 firmware & maps, you just need to know where to look, there are plenty of car forums that deal with map updates etc just search on google. I've download the latest map & firmware (not installed them yet) and have not paid a penny, I refuse to pay for any pirate copies. I installed MMI 3GP into a A6 C6 so cannot take the car to Audi for any updates as they won't deal with retrofitted MMI equipment, so my only choice was to look around the internet.

[nicegraham]

I have same motor and had the same maps version until last week.
Media version: HN+R_EU_AU_P0518
Nav. database version: 8R0060884AH ECE 5.13.8

I got a lot of help in this thread here (http://www.vwaudiforum.co.uk/forum/showthread.php/165927-MMI-Confusion).

which got me onto the latest firmware version. I was able upgrade the maps using details I got over at <again, link removed>
It took a couple of hours but it worked grand.

[twaters]

Hi all, I paid my local Audi dealer to update my maps to 2016 but my MMI version remains at HN+R_EU_AU_P0614_2 and the Nav. Database Version at 8R0060884AR ECE 6.15.5. I've queried whether the update has been done and they say that their (update) computer says it has been. Is the MMI Version information shown on the MMI screen always correct and if so how can I persuade the Audi dealer that the maps haven't been updated?30506

[CharlesElliott]

That's a 2013 map.

What part numbers were on your invoice?

[CharlesElliott]

Just get them to have parts look up the map part number and it will soon tell them....

[twaters]

Hi, the part number on invoice is A8R0 060 884 DF

[CharlesElliott]

Which is the 2016 map, but clearly not the one you have installed as you can see it is a different part number.

[twaters]

I agree that the part numbers differ but how do I persuade the Audi dealer that even though their update computer says I have the 2016 version it isn't actually installed on my car?

[Duffy3074]

is the activation sd car genuine? After some digging about a couple of sellers the activation license they sell is actually for another car and apparently it changes the VIN number in the MMI??

has your VIN number changed after using that??

Thanks :)

No it hasn't it's specific to my own VIN.

[CharlesElliott]

Just show them the version screen?

[twaters]

I've already emailed them a picture of the screen and the Audi Dealer's response was that their computer says I have the latest version.

[CharlesElliott]

Oh dear. Need to speak to the service manager.

[AT.]

I agree that the part numbers differ but how do I persuade the Audi dealer that even though their update computer says I have the 2016 version it isn't actually installed on my car?

It's very simple, show them this screen and tell them that the usable map's version is a former version, as the 2016 database should look like this:

http://uploads.tapatalk-cdn.com/20160309/3c6328b2642074a4ee6f6edd309d41a4.jpg

I can imagine only two things. First, they were lamas, and they don't know how to activate the new Maps. However, I think, it's not very reasonable issue. A more reasonable version is, that your MMI software is outdated, and needs to be updated to 0770 or 0900 in order to use the 2016 maps. In this case it's possible that the 2016 maps were copied into your MMI as a new MAP database, so they can see the existance in the memory, but that's not all, if you want to use this database. IMHO as you asked for a working 2016 map, so they have to install the entire system to work, as you paid for this service, and not for a useless map database in your MMI memory.

[twaters]

Thanks for your help and guidance. You wouldn't believe it but I phoned the Audi Dealer this morning and they are adamant that the maps have been upgraded. I'm now asking them why the upgraded A46 from Widmerpool to Newark which opened on June 15 2012 isn't showing on my 2016 map! It's still showing the old road.30513

[twaters]

The Dealer Service Manager has agreed that the MMI software needs updating and offered to come and collect the car. Unfortunately there wouldn't have been time to complete the update today so it will have to wait until I return from Germany in 8 days time. Thanks again for the help in resolving the issue.

[Westyfield2]

Westy what year is you car? is it pre-facelift?
Just wondering if firmware 900 is for all C7 A6 from launch (2011) to new intro of Face Lift ver, or is it only for FL versions?

Pre-facelift. One of the early ones, back when DAB was a cost option and the 3.0 petrol was available.

[brendy]

Sorry to hijack thread - just got a bare bones MY2012 A6 3.0Tdi Quattro with no options other than metallic paint.
From what I can figure out I have an RMC with firmware RMC_EU_P11474.
The dealer lost the original satnav SD card so got 2016 maps database version 8X0919884J-P32-50-15.03.
My question is - should I look at updating firmware or is there no point or benefit to this.
Apart from this will buy a Pure 2500 to try to add DAB to stereo when used via jack link.
Thanks in advance for any advice.

[twaters]

I've just got my S6 back after some extensive mechanical repairs and the main dealer had updated the software so I'm now on the latest software and maps; HN+R_EU_AU_K0900 and 8R0060884DF ECE 6.22.4. Thanks again to all those that helped resolve the problem.