New car cancelled by Audi Uk

[Reggiebusa]

Just got a phone call tonight from West London Audi to say Audi had cancelled 105 orders for Audi A6 ultras. My Black Edition Avant was to be here in October. Now being told it will be the New Year at the earliest,which is what Belfast Audi had originally quoted. They have said I can wait, or get my deposit back. My wife says to wait, so does my heart, but my head says **** them and go and buy a 3 series. Not very happy at the minute. What do you have to do to buy an Audi A6 Ultra.??

[zollaf]

a 3 series ?
is that a bmw ? if so, i would wait.

[Fatbadger]

Just got a phone call tonight from West London Audi to say Audi had cancelled 105 orders for Audi A6 ultras. My Black Edition Avant was to be here in October. Now being told it will be the New Year at the earliest,which is what Belfast Audi had originally quoted. They have said I can wait, or get my deposit back. My wife says to wait, so does my heart, but my head says **** them and go and buy a 3 series. Not very happy at the minute. What do you have to do to buy an Audi A6 Ultra.??

Wow, what a shocker.. When did you place your order?? I ordered in July and was given a build week of 36 and a rough delivery date of early to mid October so am worried now.

[chesterfield]

Err yes, very worrying. I ordered July, had a build week of 38 and then advised of build week 37. Delivery mid-late October.

[johnsimcox]

Just got a phone call tonight from West London Audi to say Audi had cancelled 105 orders for Audi A6 ultras. My Black Edition Avant was to be here in October. Now being told it will be the New Year at the earliest,which is what Belfast Audi had originally quoted. They have said I can wait, or get my deposit back. My wife says to wait, so does my heart, but my head says **** them and go and buy a 3 series. Not very happy at the minute. What do you have to do to buy an Audi A6 Ultra.??
Could it be that these cars are all excess to available production prior to the facelift. Can't see why they would cancel orders unless the spec was changing and therefore the existing orders were no longer possible to build due to the new spec and options. For instance, based on what they have done with the A7 perhaps BEs (and S-Lines) will be getting LED headlights as standard yet the current order spec will say Xenon. I agree it is very frustrating but you may end up thanking Audi if you get a facelift car

[blair77]

I feel your pain mate, that is absolutely shocking, you expect better from a name like Audi.

I had a long phone call with a Dealer Principal tonight, Audi seemingly underestimated demand for the Ultra engine. I am in a similar boat, and test drove 5 Series Tourings and E Class estates, hoping I'd like them as much as the A6, unfortunately not though so I am at their mercy also.

Hope it works out well for you.

[ukgroucho]

How disappointing... It seems rather odd to me that Audi would cancel the orders rather than advising of a slip in delivery date and offering the customer the right to back out of the agreement to purchase and receive a refund of their deposit.

Depending on your personal situation this could really leave you in the lurch - for example an existing vehicle on a lease contract that needs to be returned.

I'm tempted to suggest that you have a discussion with Citizens Advice Consumer service to find out what your rights are. It could be that this becomes a matter for Trading Standards.

Incidentally if you were buying the A6 for room and comfort then you'd need to look at a BMW 5 series (and I believe the ride can be a bit harsh).. the 3 series is A4 sized.

[Fatbadger]

Err yes, very worrying. I ordered July, had a build week of 38 and then advised of build week 37. Delivery mid-late October.

looks like you will be ok as it's only the A6 Ultra that is mentioned... fingers crossed!!!

[Fatbadger]

Just to add, the Black Edition has disappeared from the A6 Avant & Saloon configurator. :aargh4:

[chesterfield]

RS6 pulled from the configurator and orders not being taken too. Facelift incoming imho.

[pitch3110]

Same here

i have just been waiting for funder approval on a PCH and was told yesterday that orders for 2.0 S Tronic BE saloons has been suspended until the new year. Also had this confirmed today by a further company.

Bit of a pisser

Paul

[johnsimcox]

Same here

i have just been waiting for funder approval on a PCH and was told yesterday that orders for 2.0 S Tronic BE saloons has been suspended until the new year. Also had this confirmed today by a further company.

Bit of a pisser

Paul
Spoke to a friend yesterday who is looking at buying a 3.0 Avant SE Quattro. He was told (by both a dealer and also OrangeWheels) that on Tuesday Audi closed orders on all Avants but yesterday (in response to dealer outcry?) they had reopened the order book. May of course be that the delivery date for cars ordered now will be well into 2015 and from what others are saying Ultras will be a real challenge to get a reasonable date, but may be oath those looking to order who have been told no (or had their order cancelled) to speak to the dealer again as things may have changed.

[birdmansa6]

Let's hope this makes the used car prices a little bit higher.

[Reggiebusa]

I give up. I have been offered my deposit back and have accepted that. Not an explanation except Audi had cancelled because of production difficulties. If they said it was because of a facelift and I could have a car in January I would wait. But nothing. Drove an E Class today and will,probably just buy one of them. I would have been new to the Audi brand, but can't be bothered with the lack of communication.

[Whippy53]

Don't blame you one bit, hope you find something that suits.

[M1tchy]

I give up. I have been offered my deposit back and have accepted that. Not an explanation except Audi had cancelled because of production difficulties. If they said it was because of a facelift and I could have a car in January I would wait. But nothing. Drove an E Class today and will,probably just buy one of them. I would have been new to the Audi brand, but can't be bothered with the lack of communication.

Don't blame you either mate. I love my Audi but that is shocking customer service!

[pumpsmynads]

I just can't get on with the foot parking brake thingy in a Merc. Maybe that's why so many people in them just stand on the brakes at traffic lights?

Some great deals on them tho.

[Reggiebusa]

A chance meeting today at the Ulster Grand Prix with an old friend, who happens to be very high up in Audi in Northern Ireland. Can't say to much, but i will be re-ordering an A6 Avant BE Ultra on Monday with delivery due Jan 15.

[silo24]

I just can't get on with the foot parking brake thingy in a Merc. Maybe that's why so many people in them just stand on the brakes at traffic lights?

Some great deals on them tho.


In a Merc, when you stop at lights the Auto-hold kicks in and keeps the brake lights on....only way to stop it is to move it into neutral or park. No standing on the brakes needed.

[johnsimcox]

In a Merc, when you stop at lights the Auto-hold kicks in and keeps the brake lights on....only way to stop it is to move it into neutral or park. No standing on the brakes needed.
The Audi is the same, need foot on the brake or put the car in Park for Stop/Start to activate

[chesterfield]

A chance meeting today at the Ulster Grand Prix with an old friend, who happens to be very high up in Audi in Northern Ireland. Can't say to much, but i will be re-ordering an A6 Avant BE Ultra on Monday with delivery due Jan 15.

Facelift?

[zollaf]

some things are just meant to be.

[zollaf]

very high up in audi eh, is he the bloke with the cherry picker :)

[silo24]

The Audi is the same, need foot on the brake or put the car in Park for Stop/Start to activate

Not sure it leaves brake lights on though?

[L3nnox]

Deja-vu..... That's what happened when I ordered the Multitronic a year ago, no communication and I did up winning longer term as I reorder and got the wife an Ultra..... Looks like it a yearly ball buster from Audi.

[wja96]

The Audi is the same, need foot on the brake or put the car in Park for Stop/Start to activate

The Merc seems massively more advanced. When you stop, the engine cuts out and if you give an extra shove on the brake, it engages the handbrake and you can take your feet off the controls completely. The engine stays switched off. The brake lights are off and the car is 'safe' with the handbrake on. When you want to drive off, the first tap of the throttle starts the engine and anything more automatically disengages the handbrake and you drive off.

In comparison the start-stop on the VAG cars is extremely crude, forcing you to sit on the foot brake to keep the car switched off. Unless I've missed a feature somewhere?

[johnsimcox]

The Merc seems massively more advanced. When you stop, the engine cuts out and if you give an extra shove on the brake, it engages the handbrake and you can take your feet off the controls completely. The engine stays switched off. The brake lights are off and the car is 'safe' with the handbrake on. When you want to drive off, the first tap of the throttle starts the engine and anything more automatically disengages the handbrake and you drive off.

In comparison the start-stop on the VAG cars is extremely crude, forcing you to sit on the foot brake to keep the car switched off. Unless I've missed a feature somewhere?
On the Auto, put the car in Park you can then take your foot off the brake and the engine stays off until you then replace your foot on the brake, move the selector to D and then releasing the brake pedal causes the car to restart. I agree that stop/start on autos seems to be difficult across multiple brands since removing your foot from the pedal with engine off potentially leaves the car unsecured as there is no engine braking through the gearbox or pad to disc contact. Audi (and all of VAG) are probably even more concerned than others over the potentials of all this following the "unintended acceleration" issues in the US in the 1990s which cost them a lot through the courts and why you now have to have the brake pedal depressed to move the gear selector on an auto. All so much easier on a manual car.

[johnsimcox]

Not sure it leaves brake lights on though?
It doesn't, and one of my major complaints is people when sitting in traffic queues leaving their foot on the brake and dazzling the driver behind. Has become even worse with ever more excessive high level brake light displays being fitted. Also leaving the brake pedal depressed (whether you have stop start or not) means the pads are in contact with the disks at the front and if the brakes are hot there is a much greater risk of the disk warping.

[rickerby]

Just got a phone call tonight from West London Audi to say Audi had cancelled 105 orders for Audi A6 ultras. My Black Edition Avant was to be here in October. Now being told it will be the New Year at the earliest,which is what Belfast Audi had originally quoted. They have said I can wait, or get my deposit back. My wife says to wait, so does my heart, but my head says **** them and go and buy a 3 series. Not very happy at the minute. What do you have to do to buy an Audi A6 Ultra.??

They have not really cancelled it then just moved delivery back, probably because of the imminent facelift. Happens all the time at model switchover with all manufacturers. Irritating I suppose but hardly warrants diving down market to a 3 series. Or did you really mean a 5 series?

[EssexGonzo]

Depends which you want the most.....an A6 or "any shiny new car with a new reg".

If you wait for the A6 you'll get a facelift model registered in 2015. What's not to like ? Unless you've already made a firm arrangement to dispose of your current wheels?

[silo24]

It doesn't, and one of my major complaints is people when sitting in traffic queues leaving their foot on the brake and dazzling the driver behind. Has become even worse with ever more excessive high level brake light displays being fitted. Also leaving the brake pedal depressed (whether you have stop start or not) means the pads are in contact with the disks at the front and if the brakes are hot there is a much greater risk of the disk warping.

Having been smashed in the rear at traffic lights by someone who had no depth perception yet was still allowed to drive by the medical community and therefore the DVLA, having brake lights kept on is preferable in my mind to the way Audi do it.....even if it is a little inconvenient in some situations. Apparently bbecause the lights were green when he came around the corner he thought the cars were moving... :smashfrea

Can't comment on the brake pad issues as never experienced an issue......unlike in the A7 where there is an annoying squeal every time you come to a gradual halt. Not safety affecting so dealer won't fix it....just offered me a disc skim.

All in all, I must say I prefer the MB way of doing this but YMMV.

[M1tchy]

Can't comment on the brake pad issues as never experienced an issue......unlike in the A7 where there is an annoying squeal every time you come to a gradual halt. Not safety affecting so dealer won't fix it....just offered me a disc skim.

All in all, I must say I prefer the MB way of doing this but YMMV.

Interesting! My dealer has just told me there is a fault with the pads and they will replace them under warranty if I want. Yes please! A 60k car shouldn't be doing that every time I brake!


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[silo24]

Interesting! My dealer has just told me there is a fault with the pads and they will replace them under warranty if I want. Yes please! A 60k car shouldn't be doing that every time I brake!


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Interesting indeed! Mine's due a service so will be kicking off again about this I reckon......thanks M1tchy!

[chesterfield]

I'd wager its brake dust build up behind the shims.

[silo24]

I'd wager its brake dust build up behind the shims.

Unfortunately not. Brakes were stripped down, cleaned and refitted.....problem remained.

[chesterfield]

Bit of grease behind the pads would do it. I've never experienced a brake squeal yet that is a actually the pad and disc coming together.

[M1tchy]

I'd wager its brake dust build up behind the shims.

Nope, they stripped them, blasted with high pressure air, then water and then hand cleaned with a brake cleaning solution of some sort.

They said they could see some faint signs of scoring and groves on the pads so if the problem returned they would replace them under warranty if I wanted, after about 10 miles they started squealing again so will be booking it in soon.

(It's far worse wher needy if anyone else has noticed this?)


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[chesterfield]

Did they grease behind the pads? That has always been the problem whenever I've had a squeaky brake on any car. Never known scoring of a disc/pad to cause that, no matter how bad the scoring was.

[M1tchy]

They didn't mention applying any grease.


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[johnsimcox]

Having been smashed in the rear at traffic lights by someone who had no depth perception yet was still allowed to drive by the medical community and therefore the DVLA, having brake lights kept on is preferable in my mind to the way Audi do it.....even if it is a little inconvenient in some situations. Apparently bbecause the lights were green when he came around the corner he thought the cars were moving... :smashfrea

Can't comment on the brake pad issues as never experienced an issue......unlike in the A7 where there is an annoying squeal every time you come to a gradual halt. Not safety affecting so dealer won't fix it....just offered me a disc skim.

All in all, I must say I prefer the MB way of doing this but YMMV.
My point was that once you have a stationary car behind you why do you then need to continue to keep your brake lights illuminated. You are both stationary and presumably know it. Most of my driving is in and around London so spend a lot of time in queues, recognise living in other areas where queuing is perhaps less of an issue you may not get as irritated. Agree that that the MB solution seems to be more sensible

[Jiffybag]

I ordered mine from Bridgend Audi in June and have been told first week in September, hope its still on!!!

[johnsimcox]

I ordered mine from Bridgend Audi in June and have been told first week in September, hope its still on!!!

Welcome to VWAudiforum. If it is not already in the country then it will probably be on a dockside somewhere in Northern Europe awaiting shipment to the UK. Ordering/delivery issues are with those ordering now for late 2014/early 2015 delivery. What did you order?

[Jiffybag]

Thanks, Just had an email from the dealer, my Ultra SE STronic is on time!!

[Jiffybag]

Oh, and they did say Audi have stopped taking orders for stronic orders due to backlog!

[blair77]

That will tie in with the configurator too then, as the choice now is only manual or the 6 cylinder S Tronic boxes.

[johnsimcox]

A chance meeting today at the Ulster Grand Prix with an old friend, who happens to be very high up in Audi in Northern Ireland. Can't say to much, but i will be re-ordering an A6 Avant BE Ultra on Monday with delivery due Jan 15.
Did you order your car on Monday and is it a facelift model. If so what are the changes from the current car?

[Reggiebusa]

My car was ordered yesterday. Obviously they cannot give me a delivery date yet, but i have said that i will wait no matter what. My friend said he has seen the facelift at the factory and that it was worth waiting for. That is all he would say.

I am in the lucky position of having a 61 Reg Alpina D3 Biturbo Touring as my current company car, so they have said to hold onto that until the new car arrives. The countdown begins for Jan 2015!!!

[rickerby]

My car was ordered yesterday. Obviously they cannot give me a delivery date yet, but i have said that i will wait no matter what. My friend said he has seen the facelift at the factory and that it was worth waiting for. That is all he would say.

I am in the lucky position of having a 61 Reg Alpina D3 Biturbo Touring as my current company car, so they have said to hold onto that until the new car arrives. The countdown begins for Jan 2015!!!





Well if your mates high up in Audi he's not going to say its s**t is he?!

[N16E]

Yesterday I received confirmation of my registration number CN64, Cardiff? Delivery 5th September.
Looking forward to getting my ibis BE s tronic.

N16E

[L3nnox]

Sorry, what's BE ? Is this designation of a face lifted car? If so do we know what goat brings?

[johnsimcox]

Sorry, what's BE ? Is this designation of a face lifted car? If so do we know what goat brings?
BE = Black Edition. S-Line plus Bose, AMI, 20" Wheels and Privacy Glass. Facelift details not known yet but Audi are expected to announce a new model at the Moscow show next week and that seems most likely to be the facelift A6. They announced the C6 facelift there in 2008 and the A7 so there is a precedent

[L3nnox]

BE = Black Edition. S-Line plus Bose, AMI, 20" Wheels and Privacy Glass. Facelift details not known yet but Audi are expected to announce a new model at the Moscow show next week and that seems most likely to be the facelift A6. They announced the C6 facelift there in 2008 and the A7 so there is a precedent
Doh, of course........ I will hold off until then... Thanks.

[chesterfield]

Facelift announcement aside, if the delays and order restrictions are because of demand, this is highly unlikely to change when facelift is announced. They will afterall use the same gearboxes that are the apparent cause of the delay, and the volume of orders is unlikely to be much reduced.

They will however likely remove the current offers as regards dealer contribution etc on the facelift. There was also a several week delay between the announcement of the facelift A7 and actually being able to order one. RS7 as an example is still not available to order. My bet would be early Feb for deliveries of facelift. And would you want to do that with the march registration change around the corner from there?

[L3nnox]

Facelift announcement aside, if the delays and order restrictions are because of demand, this is highly unlikely to change when facelift is announced. They will afterall use the same gearboxes that are the apparent cause of the delay, and the volume of orders is unlikely to be much reduced.

They will however likely remove the current offers as regards dealer contribution etc on the facelift. There was also a several week delay between the announcement of the facelift A7 and actually being able to order one. RS7 as an example is still not available to order. My bet would be early Feb for deliveries of facelift. And would you want to do that with the march registration change around the corner from there?
I'm leasing and sticking a private plate on it so reg not important...... Might try to get a deal on a preface lift stock car then..... Hmmm. Cheers.

[Richard070570]

I‘m new to this forum, I ordered (with lease company through work) my A6 BE Ultra S Tronic in May, now end of August and still don‘t have a delivery date, just being told October at the moment, getting really frustrated with it!

Having looked throgh other posts can't wait to get it as it seems a superb car.

[L3nnox]

I‘m new to this forum, I ordered (with lease company through work) my A6 BE Ultra S Tronic in May, now end of August and still don‘t have a delivery date, just being told October at the moment, getting really frustrated with it!

Having looked throgh other posts can't wait to get it as it seems a superb car.
Well God luck, love ours. We got it within 3 months but we were one of the first as we had a Multitronic order cancelled at the beginning of the year... A bit of deja-vu going on.....

[L3nnox]

Here's some pictures of the face lift....

2016 Audi A6/S6 Official Photos and Info – News – Car and Driver (http://www.caranddriver.com/news/2016-audi-a6-s6-official-photos-and-info-news)

Enough to link to the new A4 I guess but doesn't do much for it IMO.

[Rower1978]

BE - Black Edition!

[L3nnox]

BE - Black Edition!
Delayed reaction?? [emoji1]

[Whippy53]

Is this a private game or can anyone play?

[L3nnox]

Is this a private game or can anyone play?
25549

Right anyone get us back on topic...... ?? [emoji38]

[Adamski_03]

Ordered mine in May have a build week 39 still on track at the moment

[Richard070570]

Just been updated, i was told there have been 20,000 orders for the multitronic and there have been component issues causing the delay. Have had 2 more delays since my last post, now looking at end of November delivery which will be 6 months lead time (that is if it doesn't get delayed again). Getting very fed up with this now, it is going beyond the rediculous :-( My only hope is I will get a facelifted model now.

[Adamski_03]

Fingers crossed for you

[L3nnox]

Just been updated, i was told there have been 20,000 orders for the multitronic and there have been component issues causing the delay. Have had 2 more delays since my last post, now looking at end of November delivery which will be 6 months lead time (that is if it doesn't get delayed again). Getting very fed up with this now, it is going beyond the rediculous :-( My only hope is I will get a facelifted model now.
I assume you mean s tronic..... That's a he'll of a lot of cars... I assume across Europe.

Its a sweet box so worth the wait.... Good luck.

[wja96]

I assume you mean s tronic..... That's a he'll of a lot of cars... I assume across Europe.

Its a sweet box so worth the wait.... Good luck.

Even if it's across Europe that's an awful lot of cars.

[Adamski_03]

There have been a few issues posted on here about the S tronic having issues. Perhaps this means it's sorted out now, hence the delay.

[Reggiebusa]

Spoke to my dealer yesterday. He has confirmed that I am top of the waiting list for a new A6 in their dealer group. Still no date confirmed for delivery. 50% of me wishes I had ordered an E class as I would be driving it now and 50% tells me to be patient. The wait continues:aargh4:

[berlintaxi]

Spoke to my dealer yesterday. He has confirmed that I am top of the waiting list for a new A6 in their dealer group. Still no date confirmed for delivery. 50% of me wishes I had ordered an E class as I would be driving it now and 50% tells me to be patient. The wait continues:aargh4:

And then you would feel bad when someone in a couple of months time told you theirs had the 9 speed box whilst you only have the 7 speed box, be patient, it will be worth the wait.

[MarkTM]

Spoke to my dealer yesterday. He has confirmed that I am top of the waiting list for a new A6 in their dealer group.

The cynic in me thinks they use the line on many...to make them feel special :)

[wildbore]

The cynic in me thinks they use the line on many...to make them feel special :)

"I am top of the list"
"No! I am top of the list".
"No, It is I who am top of the list"
etc. etc.

(I am actually top of the list at my dealer. No, seriously, I am. They told me so.)

[SMILEMAN]

Must be true because surely an audi dealer wouldn't tell porkies!!

[Adamski_03]

Car is on its way. Dealer just confirmed that it's on its way to the port in Germany :) 1-3 weeks now I hope it's the latter :)

[Freebo12000]

I ordered my A6 Avant Ultra end of June and took delivery 26th September!? BMW said they could do the 330d in 5 weeks!! Still glad I waited though as very happy with the car although I never knew anout the adblue? There was no mention of it any where in the brochures etc? I think all the long lead times are probably some thing to do with the new face lift model coming out in 2015!

[Adamski_03]

I ordered my A6 Avant Ultra end of June and took delivery 26th September!? BMW said they could do the 330d in 5 weeks!! Still glad I waited though as very happy with the car although I never knew anout the adblue? There was no mention of it any where in the brochures etc? I think all the long lead times are probably some thing to do with the new face lift model coming out in 2015!

I nearly ordered a 520d but it went down to extras and spec and the audi dos it for me. The adblue is a strange one as like you say there's no mention of it except on here. I mentioned it to my salesman who claimed to know nothing about it on the ultra. I probably only do about 9k a year so won't need to buy any for a while.