Greetings from another newbie - frustrated waiting for delivery of new A6 Avant

[istate75]

Hi all, as this is my first post, I thought I should say hello to all!

Have joined as I have found the info on this forum really helpful.

I am in the stressful point of waiting for my new Audi to be delivered (A6 Avant 2.0TDi Multitonic, S-Line, Daytona Grey Pearl, Tech Pack, Heated Seats, Privacy Glass, Lighting Pack, S-line Suspension, 19" 5 Twin Spoke Wheels, Fine Grain Ash - don't like the brushed aluminium).

Ordered at Easter and was originaly told delivery would be end of July.

Was OK with that as I could save the deposit while using my exisiting 56 plate A6 Avant S-Line (also owned from new), without needing to sell it first. :cool:

Then delivery brought forward to build last week, so with possibility of being short on deposit I advertised my old car and sold it in 2 days. Old car now gone and now Audi are telling me although built last week, my new A6 will not be here until mid June :confused:

Any guidance on this appreciated! I would have thought it should only be 2-3 weeks from build to delivery in UK? or am I being overly optimistic?

Really want my new car at the end of the month as I'm using my wife's 57 plate Corsa for work and it's really painful.

Cheers!

[Whippy53]

Hmm, way I look at it, build, inspection, transport to port (can wait for two weeks for shipping) wait at other side, transport to dealer, PDI, it all adds up.

[Whippy53]

Oops! Where are my manners? Welcome to the forum. Sounds like a really nice spec.

[Audiholic Dave]

Hello there!

Welcome from another newbie, taking delivery this Friday (s-line saloon, 2.0 TDi, Daytona grey pearl), can't wait!! :biglaugh:

Dave

[gilbert frog]

welcome
I ordered my garnet red 2.0 se multi on March 16th. Got it last Friday. The biggest wait seemed to be in this country...nearly 2 weeks from Port to Dealer.
Hope it will soon be here.

[Whippy53]

When ordered??

[Whippy53]

welcome
I ordered my garnet red 2.0 se multi on March 16th. Got it last Friday. The biggest wait seemed to be in this country...nearly 2 weeks from Port to Dealer.
Hope it will soon be here.

Beat me to it, anyhoo, what about some pics.

[gilbert frog]

am trying to load the pics but it wont let me do it...what am i doing wrong.....

[Whippy53]

All I can suggest is reading the 'how to' section, covers uploading pics. Or give gupsterg or Chris a shout. I'm dying to see the beast!

[Guest 2]

You called?! ;)

You can press the Paperclip icon in your reply box or create a free and easy photobucket account and copy the IMG tags into a reply ;)

Or failing that, send me them chris 'at' vwaudiforum.co.uk and ill post them up for you ;)

[Whippy53]

Yay!! That's what I love about this forum.

[gilbert frog]

thanks Chris
seems the files are too large to post.
May email them to you.

[Guest 2]

No problem I'll post them up now ;)

[belly buster]

Welcome to the forum. I'm in Rugby as well.

[istate75]

Thanks for the replies. Main problem I've had is getting info from Coventry Audi since build. The Salesman I normally deal with has been on holiday and nobody else seems to be too interested in helping give me updates because there is nothing in it for them.

He's back tomorrow, so hopefully I should get better updates.

One thing I found out on this forum is it looks like my car was built the week before the MY14 launch which is a bit disappointing (it was built last week). Can't help thinking that's why production was brought forward. No mention of it from the dealer though. Found out on here. I'll quizz them tomorrow to see what they say.

[jbanfie]

I think that would be very very very bad and you need to read your contract very closely (I guess they have massive get out clauses), but I would definitely want MY14!!!!

[Whippy53]

In which case they would be more than justified in asking for a cost increase to cover this. (its in the contract)

[istate75]

The order just says new car, with delivery estimated at mid July. It doesn't mention MY13 or 14, just new. There are differences in spec, with most changes in the basic car spec. They are: Park assist removed, but DAB, Elec Boot, Mobile phone high with Audi connect added. List price difference is an extra £240 for MY14, but with the extra kit worth £675. I'll ask the question and see why they didn't mention the MY change as my car would definitely have been built after MY14 production had started. At the end of the day, I expect shrugged shoulders. I will get what I ordered, which is fine, but it's a shame that all cars built from the following week will have slightly different spec (particularly at resale). I just want my car now, so hopefully tomorrow they'll be able to tell me where it is :nervous:

[Passatier3]

Thanks for the replies. Main problem I've had is getting info from Coventry Audi since build. The Salesman I normally deal with has been on holiday and nobody else seems to be too interested in helping give me updates because there is nothing in it for them.

He's back tomorrow, so hopefully I should get better updates.

One thing I found out on this forum is it looks like my car was built the week before the MY14 launch which is a bit disappointing (it was built last week). Can't help thinking that's why production was brought forward. No mention of it from the dealer though. Found out on here. I'll quizz them tomorrow to see what they say. Whilst my wait wasn't long as they had a car in stock this is what I found frustrating dealing with them. Failure to call back, even though reception told me the sales guy was there, after repeated calls in the same day etc. Got a better response when I started e-mailing - probably because there was a record. Not good enough, busy or not.

[retired99]

The order just says new car, with delivery estimated at mid July. It doesn't mention MY13 or 14, just new. There are differences in spec, with most changes in the basic car spec. They are: Park assist removed, but DAB, Elec Boot, Mobile phone high with Audi connect added. List price difference is an extra £240 for MY14, but with the extra kit worth £675. I'll ask the question and see why they didn't mention the MY change as my car would definitely have been built after MY14 production had started. At the end of the day, I expect shrugged shoulders. I will get what I ordered, which is fine, but it's a shame that all cars built from the following week will have slightly different spec (particularly at resale). I just want my car now, so hopefully tomorrow they'll be able to tell me where it is :nervous:


The DAB and Elec Boot (Avant only?)are changes - additions -to the base spec.

Removal of Park Assist and addition of Mobile Phone High are changes to the Tech Pack and come with a price reduction of £100 in the price of that pack.

[Whippy53]

It appears that they have also switched from Xenon to bi-xenon, if I read it right, its a tech issue I suppose but none the less.

[istate75]

I've ordered the Tech-Pack. I hadn't noticed the Bi-Xenon Headlight change! That's even worse as I wanted them but it was not an option I could choose. :( Only headlight upgrade available was all LED which I thought was a bit pricey.

[Whippy53]

You will have the xenons, as far as I can tell its a technical change only with some differences good and bad between xenon and the bi-xenon. Accounts vary on the LED setup, personally I don't think they are worth the extra.

[ukgroucho]

The order just says new car, with delivery estimated at mid July. It doesn't mention MY13 or 14, just new. There are differences in spec, with most changes in the basic car spec. They are: Park assist removed, but DAB, Elec Boot, Mobile phone high with Audi connect added. List price difference is an extra £240 for MY14, but with the extra kit worth £675. I'll ask the question and see why they didn't mention the MY change as my car would definitely have been built after MY14 production had started. At the end of the day, I expect shrugged shoulders. I will get what I ordered, which is fine, but it's a shame that all cars built from the following week will have slightly different spec (particularly at resale). I just want my car now, so hopefully tomorrow they'll be able to tell me where it is :nervous:

OK so here is what I learned regarding the 'transition' between MY13 and MY14 builds and the changes. I was specifically interested in what technology pack stuff would be included with my BiTdi A6 Allroad that is scheduled to build early June - ordered mid-April.
A6 vehicles built starting week 22 (May 27th to June 2nd) will benefit from DAB radio and power boot / tailgate. As noted tech pack drops the park assist and that is replaced by mobile phone prep high. There are also styling changes to Black Edition vehicles (some of the matt black trim around fog lights, front grille and side windows becomes gloss black).

Vehicles ordered with the 'old' tech pack (WB3) have been renamed in SLi (some sales system that dealers have access to) to include the term "OLD-Parking" and will still be built with park-assist (although presumably without phone prep high) - same goes for vehicles with tech pack advanced (WB6). I was able to confirm with my sales guy that my vehicle is flagged in this way (which suits me). FWIW when I ordered the vehicle we had a little insight into the power boot and DAB so these were included in the order at "0" charge, just to be sure ... I would have included them (paid for them) anyway, but this was part of the price agreement.

All of this is included in an Audi bulletin... which I have. I don't see any restricted distribution on this document (or any content that I would consider Audi restricted) so IF I COULD I would upload it - but it is 714Kb (PDF) and too big for me to attach based on forum restrictions. If the moderators want to comment on how I can include this then please do. Incidentally it includes MY14 info for the entire range.

[Whippy53]

I'm not sure whether the new 'standard' tech pack is worth the money now the main attraction being the park assist. Maybe its a cynical ploy to get punters to pony up for the advanced set up?

[retired99]

Each to his own.

I didn't spec the tech pack because I wasn't interested in the parking option or the AMI. However, I did want the phone prep high so ordered the MMI Plus and the phone prep separately.

Have now changed order to the new techpack which is a smallish price improvement and I get the AMI for which my daughter will be grateful although I'm not sure I will be.

So for me the new tech pack is a better deal.

Salesman did say that the MY13 tech pack wasn't that popular and that quite a few people did what I did and specified the bits they wanted separately.

I had gone for DAB and powered tailgate so was pleased to get them as part of the standard spec.

All prices amended by the dealer without any difficulty.

My car is due to be built around end of June.

[ukgroucho]

As retired99 says 'each to their own'.. For me tech park with parking plus is more attractive than having phone prep high. I really don't need the car to create a wifi bubble for me (I can easily tether a phone for that) and I have no desire to have google maps on the MMI - too distracting... I like satnav to be clear and simple to look at without extraneous stuff.
Yes I know the traffic advice is suppose to be better but all of those system are 'laggy' at best and (to be honest) so many people have free standing satnavs with the traffic avoidance built in I find it rarely helps cos by the time you've had chance to follow it's advice then so has everyone else so the 'new' route is clogged up too.

Having said that the parking stuff is most likely a novelty ... but may prove useful when parallel parking in the odd really tight space or (dare I say it) for my wife if she drives the car... she rarely drives my A6 Avant.

Now if they wanted to REALLY make the tech pack attractive then throw out mobile phone prep high and chuck in the HUD (and make it less obtrusive as a blister on the dash) :)

Whippy.. I think bi-xenons were MY13.. at least my Allroad catalog shows bi-xenons.
My cynical view of the phone prep high vs. park assist is that it probably involves less labour to fit and has higher margins...

[retired99]

The phone prep high offers for me, apart from being a 'toy', couple of things.

The phone and the 'wi-fi bubble' use the external aerial if you use RSAP or put your SIM in the car. This gives better performance ( or it did in a MB I had).

The traffic info used by most cars and free standing sat navs is TMC and gets the traffic info from an RDS radio station. The 'better' traffic info is based on receiving traffic info over the internet, that info being based on the speed and concentration of mobile phones along the road network. Data comes from the network operator (don't know which one). My previous car (BMW) had this and called it RTTI (Real Time Traffic Info). Don't know which countries it works in but in the BMW it worked in UK and Germany but not the countries in between. Proved really effective in Germany showing potential problems ( and resolution) far earlier than the TMC ( could toggle between them) and saved us a lot of time.

I don't trust the technology completely so tend to apply a bit of human intervention before diverting, but all in all thought the RTTI was better than the standard TMC.

I suspect another reason for the change to phone prep high as part of the package is that it now works properly being able to use the car SIM and a BT connected phone at the same time.

[istate75]

Update on my new A6 Avant S-Line from the delaer. It's now at Emden port awaiting shipment. Have checked the shipping schedules and the boat is in Emden now and leaving for Grimsby to arrive at 5pm tomorrow!

Live Ships Map - AIS - Vessel Traffic and Positions (http://www.marinetraffic.com/ais/default.aspx?zoom=10&mmsi=355390000&centerx=7.199163&centery=53.34195)

Fingers crossed my car is on it!

Really can't wait now!

Dealer confirmed my car is MY13, so I don't get the DAB, Elec Boot, Mobile phone high with Audi connect, but keep the Park Assist (could be useful if I ever let the wife drive it). Mine comes with Xenons as part of the S-Line Pack so not sure if that is different to Bi-Xenons which is included in all models for the MY14.

Really hoping I get it next weekend. Just hope the sailing goes ahead with the bad weather we have in the North Sea at the moment.

Will post pics when I finally get the keys...

[istate75]

Just read with envy posts from those lucky people who have had delivery of their cars in the last week or so.

Well, my car was built w/c 13th May and was at Emden docks at the beginning of last week. Had an email update from the dealer yesterday and it still there...:banghead:

If I'm to believe the dealer, Audi are not great at updating once it's out of the factory. They are checking a couple of times a day but in some cases the 1st they know is when the transporter turns up.

I've spent a few days going up and down the M1 this week, playing a game of spot the transporter carrying Audi's and seeing if there is a Daytona grey A6 Avant heading for the Midlands.

This is so frustrating!

Anybody received their A6 over the last week or so? How long was build to picking up the keys?

[wolkenkuckuck]

They are checking a couple of times a day but in some cases the 1st they know is when the transporter turns up.


Sounds like a good way to run a business! So the dealer doesn't know when the car has been put on to their stocking plan, and their liability for it starts? They don't notice that the car's details have become available for them to register the car using Automated First Registration? Do they take a list of their orders out to the transporter to see which ones have been matched? I think someone might be being a little economical with the truth.

[johnsimcox]

Sounds like a good way to run a business! So the dealer doesn't know when the car has been put on to their stocking plan, and their liability for it starts? They don't notice that the car's details have become available for them to register the car using Automated First Registration? Do they take a list of their orders out to the transporter to see which ones have been matched? I think someone might be being a little economical with the truth.
Dealer won't register the car until they have physical possession and they have a confirmed delivery date with the customer, in case the deal gets cancelled and whilst it can be done it is a real pain to cancel a registration, or the car has some cosmetic damage which needs to be sorted before delivery. In my experience the dealer will ask the customer for any final payment 24 hours before delivery and at that time they will register the car (although in my case with the C7 they actually registered it whilst I was there to collect it as we had been waiting on the DVLA to send the paperwork to transfer a personalised plate). If the car is sitting in Holland then the dealer has no ability to know when it will get on board a ship for the UK as this process is handled by a third party and is to a degree outside Audi's control although they will try to prioritise sold stock over unsold stock. Even if they get an indication of when it is expected in the UK it can miss the boat (as happened with my C6 four years ago even though it was at the dock). That said with my C7 when it was ordered from the dealer it was on the dock in Holland and I drove it off the dealer's forecourt 16 days later and that included the long weekend for the Queen's Jubilee.

[istate75]

So if mine is delivered in the same period of time, it should be at the dealer mid next week. Looks like another week in the wife's car then. Mine is also going to have a personal plate but I dropped the retention certificate to dealer last week so that it didn't cause any delay.

[wolkenkuckuck]

I know the dealer won't register the car until everything is in place; my point was that the dealer has to have the information to do it. That is available to him as soon as the car is handed to the UK delivery company, which is quite some time before the transporter arrives at his premises; in my days with another franchise, the contractual delivery lead time from port to dealer was 3 working days.

[istate75]

I guess once the car arrives in Grimsby I can at least guess it will be a few days. It's the sitting in Emden for nearly 2 weeks that annoys me. I would have thought as soon as it was built, inspected and shipped to the port they would want it delivered ASAP so they can get paid for it. I can't imagine how much money is tied up with customers orders being sat at the docks instead of their driveways.

[Whippy53]

It's very much a lottery, when the ship is chartered they cant have it sailing back and forward half empty. So you need a ship in the right place and enough cars to fill it. If your car gets to Emden while the ship is outward bound it waits its turn.

[EvilPostIt]

Just read with envy posts from those lucky people who have had delivery of their cars in the last week or so.

Well, my car was built w/c 13th May and was at Emden docks at the beginning of last week. Had an email update from the dealer yesterday and it still there...:banghead:

If I'm to believe the dealer, Audi are not great at updating once it's out of the factory. They are checking a couple of times a day but in some cases the 1st they know is when the transporter turns up.

I've spent a few days going up and down the M1 this week, playing a game of spot the transporter carrying Audi's and seeing if there is a Daytona grey A6 Avant heading for the Midlands.

This is so frustrating!

Anybody received their A6 over the last week or so? How long was build to picking up the keys?

Hi,

I picked up mine on Thursday last week but it would have been ready to pick up the a week or 2 before but suffered some issues with getting rid of my old one but here is how the build went. My car was designated for a week 17 build (WC 22/04).

18/04 - Email from the dealer stating that the car had entered "Comm Status 3" which from what I'm told is some kind of chassis prep and is therefore well on its way to be built towards the beginning of week 17
27/04 - Email from the dealer stating the car has been built and had just arrived at Emden and had an ETA of 2 weeks.
01/05 - Email from the dealer stating the car is now "on ship" and should be in the UK shortly.
08/05 - Spoke to the dealer via phone and was told the car had arrived and was going through PDI checks to ensure everything was in place etc. Originally organised a pickup for the 17th but this was based upon the salespersons availability so probably could have been sooner.
23/05 - Picked up car.

Not to bad overall, in the end 4 week but a week and a half of that was me selling the previous car after a buyer pulled out at the last minute. I know of a couple of stories I have read on these forums where a car has missed its ship and subsequently took a bit longer but nothing too horrific.

I went for a Black Edition A6 Avant in Daytona Grey too and am very pleased with it. I put some picture up the other day if you wanted to take a look.

New BiTDI (http://www.vwaudiforum.co.uk/forum/showthread.php?146462-New-BiTDI)

An interesting point about payment was made to me when the dealer mentioned they could not tax the car until they were 100% on the pickup date as that's when the car is actually paid for....

[istate75]

Hi EvilPostIt,

Looks like yours managed to get from build to the UK pretty quick. Maybe I've just been unlucky. If mine was on the same timescale it would be here. I'll just have to wait it out.

I may call the delaer in a bit to see if there is any status update, but we spoke last night and it was definitely still sat in Emden then.

[EvilPostIt]

I think I may have just been lucky, the dealer always said that it would take a month from build week to me taking it home so the fact it took just over 2 weeks makes me think the ducks all just happened to line up in a row at the right time...

[Whippy53]

So, it's entirely possible I might get back from France to find I have a new car waiting. That's nice.

[istate75]

Update from the Dealer. My car is now unloaded from the ship and is in the hands of the transporter company! Nearly there!!

[EvilPostIt]

Don't forget it will take a couple of days to get PDI'd.

[istate75]

E-mail from dealer yesterday....I am unavailable Saturday, so would you like to collect your car on Friday afternoon? reply...'Too right I can!'

So from being unloaded from ship to me will be a week, or more importantly from the end of build week to my driveway will be 3 weeks for those waiting for theirs to be delivered.

[Whippy53]

Congratulations, get some piccies up. Good news it was so quick as mine is due to enter production next week.

[istate75]

Well, I've had my new A6 for a week and have to say that "Audi all is forgiven!" It's amazing! My daughter came beck from holiday with my camera yesterday but the car is filthy after being used all week, so plan to wash it and post piccies tomorrow.

[Passatier3]

You'll be lucky with the weather forecast! :mad:

[Wuffles]

Rain - that's my definition of a car wash.

[istate75]

21145
I thought I would post this additional photo in my original post. View from my bedroom window. No better view! Can't stop looking out at it. Keep thinking the brake calipers would look good in split S-Line white/red. Anybody thought of having theirs painted?

[Passatier3]

Don't know about white/red, not sure it would go with a classy looking motor like that?

What I did notice though when last in the dealers was the calipers on the new SQ5. They were smooth, not the usual casting finish, and painted in a mid grey and if I remember, with a motif of some sort on them. what I do remember though is that they looked great and would be superb on my car! :D

[kiwilester]

Hi Guys, I thought you might be interested in delivery times etc from the other side of the world - might make you feel better :-) I ordered my car on 6 May and have just been told it will be a week 27 build (assembly starts 2 Jul, completes 7 Jul). It will leave the factory on 16 Jul, leave Europe in a ship on or around 23 Jul and get to New Zealand in the first week of Sep - as my dealer put it "weather permitting" ! The ship arrives into Auckland, so the car then has to be moved to Wellington (think London - Edinburgh ish) and the current expectation is that I'll get my hands on it on 10 Sep. Few more sleeps yet then ! :-)

[Whippy53]

Strangely enough pretty much what I was told. Ordered it May 11th, told I would get it September 20th, but picking it up today! Which explains why I'm up at sparrow fart today!

[istate75]

Bet you can't wait to pick it up! Garnet Red came a close 2nd on my colour choice so I can't wait to see piccies!

[Whippy53]

It is quite simply stunning! Unfortunately it has to go back as they failed to reseat the bump stops!

[EvilPostIt]

How annoying!!! When will it be ready now?

[Whippy53]

I'll run it back tomorrow and wait while they do it.

[Wuffles]

I'll run it back tomorrow and wait while they do it.

Pre Delivery Incompetence.

[EvilPostIt]

That's not so bad then. Congrats on picking it up, post some pics in a new thread! I specifically pointed out the there are seemed to be many instances of the stoppers not being pushed in and asked them to ensure they took special care.

[MFGF]

It is quite simply stunning! Unfortunately it has to go back as they failed to reseat the bump stops!

Unbelievable! I can't believe they haven't sorted out this PDI issue in over a year! Sorry for your disappointment. In mine, a short trip with a couple of passengers in the rear seats was enough to seat them.

Cheers!

MF.

Sent from my iPad using Tapatalk HD

[Whippy53]

I am particularly annoyed as this forum warned me of this issue but in the whirl of pleasure I simply forgot to look.

[Allroad_2013]

I am particularly annoyed as this forum warned me of this issue but in the whirl of pleasure I simply forgot to look.

I know what you mean! I had a list of things I wanted to check on taking delivery, but due to train delays I was late getting to the dealer and the excitement at the prospect of driving the thing made me forget (or it could simply be an age thing!)

Thankfully everything was in place and correct when I checked a day or two later.

[Whippy53]

With me it's deffo an age thing!