Can't Connect to Google Maps?

[Pausten]

Hi
I collected my A6 allroad on Monday, 8th April.
Now I’m en-route home to the Dordogne in France.
It will be run in by the time we get there.
I am very happy with it, & will post my experiences in another post soon.

In the meantime I am unable to connect the car to Google maps.
As far as I know I specced the car for this.
I have MMI with hard-disk, + telephone prep.
I select Google maps on Nav, It asks me to accept the cost of a data connexion, & then – nothing.
No error message, nor Google maps.
The MMI display shows 3G next to the phone symbol.
I have in the UK o2 with 500mb available & not used.
In France I have SFR also with 500mb – Also I can see the car has not used any data.
I am using a Galaxy S2, which I believe I set up for SIM bonding, & have tried both SIM cards in the car directly.

If you have any idea what I’m doing wrong, I would love tohear from you!

[AGW82]

The car may not have detected the APN settings properly from the SIM if you are definitely connect in rSAP mode.

Check the data connection settings in the telephone menu and make sure it's populated with something similar to the info below (this is O2 info):

Name: O2 UK Mobile Web
APN: mobile.o2.co.uk
Proxy: Not Set
Port: Not Set
Username: o2web
Password: password
Server: not set

[AGW82]

This thread is also worth a read, whilst it talks about a Galaxy S3 the principal is the same...

Samsung Galaxy S3 - how to connect (http://www.vwaudiforum.co.uk/forum/showthread.php?137975-Samsung-Galaxy-S3-how-to-connect)

[boof]

You need to have connected your phone in rSAP mode (I forget what the car calls this - I think it refers to it as 'phone' rather than 'headset' during the BT pair).

This is a massive pain in the neck to get working / doesn't seem very standardised.

Otherwise shove a SIM in the slot next to the SD cards. Google maps will do a healthy bit of caching so you could put your actual phones sim in there for a journey just to get it to connect and pull down the map data to cache. I havn't had a data connection / sim in my car for a month now but can still use google maps for the satnav on my usual journey.

[Pausten]

Otherwise shove a SIM in the slot next to the SD cards.

- Thanks boof. - I did this early on, & it doesn't work for me. - Am I correct to assume that by doing this I'm circumventing the rSAP bonding, which I thought I'd achieved anyway?

[AGW82]

- Thanks boof. - I did this early on, & it doesn't work for me. - Am I correct to assume that by doing this I'm circumventing the rSAP bonding, which I thought I'd achieved anyway?

If you put the SIM in the dash you are indeed circumventing the rSAP requirement.

Did you check your data connection settings?

[AGW82]

Also for clarity, just because you see a 3G or 2G symbol on the screen that doesn't mean the car can make a data connection, it just means that's what signal the car is receiving.

The image below shows something like what you should see when a data connection is made (note the 2 arrows near the 3G symbol which show an active data connection)

20202

[jbanfie]

The connection in the MMI should be 'Carphone' and the phone should ask you to allow 'Remote Sim Access' when you first bond/pair.

I've found that it's best to delete everything from the car and phone - delete all know blue tooth devices from the car and then rebond.

You should then be in a situation when you re-pair that both the car and the phone ask you to confirm the same 6 digit access key.

I've found it's better to accept on the phone first by a couple of seconds and defintely not at the same time.

The phone should then offer the Allow Remote SIM access question which you accept and you should be good to go.

You can set the phone in the car to be optimised for data connections over phone and see if that helps.

You can also stop it asking you to accept phone charges in the MMI because that gets annoying too.

There are tons of options in the phone section of the MMI and I was looking at all this only yesterday, but I've already forgotten which sub menu there are all in!!!!!

Good luck.

[boof]

It's worth pointing out that not every phone supports rSAP (it's a Nokia protocol which has to be, as far as I know, licensed for use).

Even if a phone may support rSAP it could actually mean that specific versions of the software do or don't (android I'm looking at you).

My Galaxy S2 (relevant to the original question) would never bond as rSAP - yet that is actually dependant on the version(s) of android you're running.

Remote SIM Access for Android (http://www.android-rsap.com/)

My opinion of rSAP after having to actually understand all this nonsense when I naively assumed it would 'just work' is to spend £5 on a giffgaff data sim and be done :)

[jbanfie]

Agreed, we went through all of this last year as the original Galaxy S3 versions didn't support RSAP, then with an upgrade of Android, they did. This was when I bought one.

The only evidence of RSAP on my phone is the 'Allow Remote SIM Access' question when connecting from the car, I wouldn't know where to look to find the RSAP libraries on the phone, but I'm sure they are there somewhere.

[AGW82]

My opinion of rSAP after having to actually understand all this nonsense when I naively assumed it would 'just work' is to spend £5 on a giffgaff data sim and be done :)

But he's already tried the SIM in the dash and it didn't work..

[boof]

But he's already tried the SIM in the dash and it didn't work..

I was framing that conclusion specifically with regards to rSAP. If data full stop in the car isn't working that's a very different issue from rSAP not working.

I have nothing to say about that (else I would have!) other than that's 'not right' - but I'm sure there are also similar vagaries over sim usage / types / networks etc there and I've just been lucky.

[MFGF]

Do you see Google maps start to load when you select it as the map type? On mine, it takes a while, and the "Google" logo at the bottom of the screen gradually changes from dark to white as the software boots (from left to right, like a progress bar).

Can you take a photo of what you see on the screen?

Cheers!

MF.