defective wheels

[mclean1979]

I bought a passat highline estate about four weeks ago from a large car franchise in Glasgow around four weeks ago (60 plate, 22k miles). While washing the car at the weekend I noticed bad flaking on one wheel and bad flaking on another wheel but right next to a large gash from where it had been kerbed.

The warranty clerk has advised that the first wheel and another which he found a small defect (peeling) will be replaced under warranty but not the one with the gash next to it since the peeling has probably occurred due to the damage. (this is quite obvious)

Is there any point in writing to the franchise or vw direct to complain that I believe all four wheels should be replaced as two have been found to be faulty? Other option is to swap over the spare wheel which is spotless but then i will have three new wheels?

[DSG4ME]

Arnold Clark.

see you next tuesdays

Beer Esh, sorry mate.

[Eshrules]

Sadly, I fear this thing may be your responsibility to spot prior to purchase/collection.

The only saving grace you may have is if there are any pictures on the original advert which show the damage.

Asking for all 4 to be replaced is unreasonable, but given that one's being replaced under warranty and you're left with one that was badly damaged prior to your ownership, I'd defintely contact the supplying dealership and ask for (at least) a contribution towards the second wheel replacement.

If they decline, I'd take it on the chin and consider it lesson learnt - you have to pick your fights (much like children I imagine) with these people.

[mclean1979]

Dealer actually offered a three way split between sales/service/me meaning a cost of £86 which is reasonable but I'm going to just swap over the spare instead as its a full alloy and ill probably never use the spare anyway. They will swap over the types etc so that my tread is even and probably balance etc for me. They aren't all that bad as they found a defect in another wheel I hadn't noticed and they will replace this also

[mclean1979]

Found a couple of defects on the other wheels so all four to be replaced under warranty along with a bit of trim around the gearbox which had a airline crack along it. AC not so bad after all :) looking forward to getting the new wheels :)