Injector Failures - Possible recall

[1921helen]

Our 2007 VW Passat SE TDI cut out whilst driving with no warning over the weekend - towed by AA to local garage - diagnosis fuel injector failure.

Following advice and information here on this forum:) spoken to UK VW customer care this morning. They immediately offered to cover cost of towing car to nearest VW dealership and to pay all costs to cover replacement of four injectors and wiring loom.

No questions asked - just sorted and all parts/labour costs covered.

So that was good news, though absolutely should be a recall issue - life threatening fault just waiting to happen, we were just lucky not to be travelling at high speed.

Still unsure about ongoing reliability issues of replacement parts, but many, many thanks to everyone here for their hard work and effort in getting VW to deal with this issue. We would never have thought to take this to VW customer care without the information here:)

[osbo]

Just a quick note to say a big "Thank you!" to all the contributors on this thread. I stumbled across it whilst sat in my local "********" waiting for my second service to be completed last week, surfing the web trying to understand why they were trying to sell me a "Haldex oil change" on my 07 2.0 Tdi 140 two wheel drive Passat!

Anyway, your thread and others alerted me to a potentially dangerous and very costly problem. I called VW HQ and told them of my concerns and that VOSA were recommending that owners contact them so they could check their cars. On the first call I was fobbed off and told to call the dealers and they would sort it. Not quite so as the dealers want a "case number". So I called VW again and got through to someone rather more helpful. He said that they would inspect the injectors and replace them and the harness FOC if the dodgy injectors were fitted. However, if the injectors were not the dodgy ones I'd have to pay £45+VAT for the inspection! A quick mention that VOSA were saying that VW would inspect the car with no mention of any fees and "should I call VOSA to check with them?" resulted in an immediated waiving of the fee in any event! Too right!

Anyway, the upshot is that my car was at the dealers for the check earlier in the week and all 4 injectors and harness have now been replaced.

An excellent result as I would have otherwise had to sell the car as I would not have been happy with Mrs O driving our toddler twins in it every day.

I really do think this matter worthy of a proper recall.

Thanks again!

[Crasher]

Just done another set of 4. Car came in for a noise (DMF) and as I was backing it up it died and would not re-start. Thank God the customer was standing there as I reversed and it died.

[fonton12]

my 07 passat came up with stop engine fault and a glow plug warning last week -restarted and fault when away only to return intermittently. I checked this thread and found the info re injectors. I had two replaced last august 3 months out of warranty but at only 32000 miles vw paid for it as a goodwill gesture - thankfully.

The glow plug issue has turned out to be the crank shaft speed sensor - due to be replaced next week £178 but whilst they had the car checking the fault I mentioned the injectors which hadn't been replaced. They agreed without a fuss two replace the remaining two initial injectors foc under warranty. Chuffed to bits - thanks everyone for the info its very much appreciated.

[Crasher]

Just pray that the crankshaft speed sensor bolt is not seized into the bush which is bonded into the plastic seal holder, a really stupid idea!

http://i222.photobucket.com/albums/dd20/Crasher1964/BKDG28location.jpg

[Mike McKinstry]

Sorry if this has already been mentioned but does any one know or have any 1st hand experience if the 1.9 /105 bhp(i.e 57 plate)engines (or Audi 115hp)are affected by this same injector failure issue??
Have PD 130(51)at moment and looking to change-wondering if the 1.9 route would be safer although apparantly the 2.0 golf TDi is more reliable than the 1.9-different engine I know.

Also anyone know if CR engine in 2008 are affected?

Would appreciate any thoughts.

[Quatrelle]

No, it's generally the 2.0 with the BKP engine. CR engines are ok.

[james_tiger_woo]

No, it's generally the 2.0 with the BKP engine. CR engines are ok.

You heard anything from VW France at all?

[Quatrelle]

Me personally, no, but reading some of the French VW forums now, it looks like VW France are starting to cough up.

All I ever got from VW France is that they won't change parts that aren't faulty! Just as well we aren't talking about brake parts...

I do very few kms in my Passat nowadays (only 41000kms - 25k miles - in five years), and by the time it gets to a typical injector failure 'mileage' VW will have forgotten all about it.

[artnada]

Hello all,

after searching Google I found this thread.

2006 Passat 2.0l Diesel.
140,000k approx.

In March 2010 I had an injector die on me without warning and at a cost of £855 I paid for it to be replaced.

Today (15/11/11) my car broke down. Engine management light came on, then "Engine Fault Garage" with what looks like a flashing coil, then suddenly the car died and wouldn't re-start.

Good job I was on a local town road rather than, as yesterday, the M5 with a passenger on board! Goodness only knows what could've happened then!

I got it towed to my local mech I use, and he suspects it is another injector has gone.

Now, as you can imagine this has peeved me off. I'm a taxi driver so this is my livelihood.

By the looks of it, reading this thread, If I call the CS on the 0800 number provided here, VW could, (or IMHO should) replace at no cost to me?

Any help appreciated. And thanks for everyones input here. It was because of this forum 2 years ago I found out about the fuel pump recall that VW failed to mention to anyone.

[mickwillow]

My brother's B6 sports has just had the dreaded injector fault !!! engine stopped at 70 mph on A50 at 11 o'clock at night :aargh4: ,

We towed him in to VW in Derby and the next day when they took a look at the car they said that the injectors would be covered by VW

[artnada]

My mechanic just called to tell me it is Injector #4 has gone, and the injectors are part # 03g 130 073 D.

So that's Injector #1 went March 2010 and now Injector #4. Grrrr

Looks like I'll be calling VW first thing Monday. I'll be quoting the VW memo to VW re: Injector fault etc. nd the fact that VOSA now know about this.

This isn't on if they know there are faulty parts that could potentially cause an accident!:zx11:

I'll keep you all posted on how I get on.

[artnada]

Ok. I called VW today and now have a case number. Blokey on other end sounded like he knew exactly what was going on.

They have said to book into local VW and if parts are found to be the faulty ones, [which they are my mech already confirmed part numbers], they will be replaced Free of charge! Also, they have said if I have to pay to get my car from local mech to VW, [which I do], they will refund cost of that.

So far, so good :)

I'll keep you up to date.

[afghandaz]

Popped off the camshaft cover to discover I have the dodgy injectors and gave VW UK a call.

The woman said to take it to VW dealer to confirm and after a bit of miscommunication between the dealer and myself they eventually changed all 4 for free, and the loom too which had been showing a short to plus in Injector 3 for some time, 256 counts of malfunction but never threw up a lamp!!

And they washed and vacumed it too!

Thank you to all thread contributors, its a weight off my mind knowing that hopefully the car wont conk out all of a sudden!!

Oh, it seems a lot better in the morning on first start up, used to feel a bit lumpy but never noticed until now as its so much smoother!

[Radek1980]

Hi James

I just joined in. I have Audi A4 55plate 2.0 TDI 144BHP, I had a few months ago a fuel pump failure (quite common with this model apparently) and a mechanic told me to start saving up for fuel injectors replacement (anything about 1600 -1800). I couldn't believe my ears. Always wanted to have an Audi thinking about paying more and not having such problems. It turns out otherwise.
Anyway, I heard that Audi could change them free of charge, but the question is this: do I have to wait until they brake down?
Cheers

[nigos]

Awesome

No problems with my car at the moment or in the 2 years I've owned it but I phoned VW anyway as I don't fancy loosing power at 70 on the motorway with my family in the car. It is now booked in to my local garage to have all 4 injectors replaced. The chap on the phone knew exactly what I was on about.

Thanks

[jack f]

Hi all
i had the same problem in january one injector failed at 30 mph just me in the car (lucky) at the time audi denied everything i got the injector replaced at an independent garage then traded the car in as i did not want risk it happening again. I heard Audi had started changing the injectors phoned them up and have recieved a full refund including the the fitting at the independent garage i hope this info helps someone else

[artnada]

Sorted :biglaugh:

[passa]

Hi all
i had the same problem in january one injector failed at 30 mph just me in the car (lucky) at the time audi denied everything i got the injector replaced at an independent garage then traded the car in as i did not want risk it happening again. I heard Audi had started changing the injectors phoned them up and have recieved a full refund including the the fitting at the independent garage i hope this info helps someone else

I assume you kept the receipt when you traded the car in and Audi needed that to sort your refund? I ask because a friend of mine did the same, but left the receipt with the car when he got rid.

[jack f]

I still had the original reciept so i sent a scanned copy of that and the garage supplied me with the invoice number and part numbers for the parts fitted i also still had the chassis number as the car had changed registration numbers. You maybe able to get a copy of the reciept from the garage where the work was done even if you had to pay to get it.

[SYSTEMSEIKO]

Thanks to all for this very informative thread, just got car back from VW with injectors changed all changed FOC, they stated that although this was a exchange there was no warranty, i then informed them of VOSA's letter and legality of consumer rights, i stood firm and although the service manager would not verbally give me a guarantee he knew that i was covered.
Car now driving a lot smoother in mid range and have seen slight improvement in MPG:biglaugh::biglaugh::biglaugh::biglaugh:

[artnada]

Ok, next step. ;)

I called VW UK today and told them of the previous cost to me last year for an injector failure. (£855.44)

The gentleman on the phone started a new case, and has asked me to send him the relavent documents and seemed very apologetic etc.

They hope to sort this within 30 days.

I then had a call-back from my "case manager" 30 minutes later, comfiming all details etc.

So, FINGERS CROSSED :biglaugh:

Will let you know the outcome.

[richball65]

I'll tell you the outcome....You will get all your money back, no quibble.........I got my cheque for £1500 for 2 injectors I paid for last year from VW. 100% satisfied !

[artnada]

I got to say VW have been very good about this. The customer service has, so far, been second to none.

[jhjl]

My 2006 Golf GT 2.0 170bhp had an injector failure on saturday. VW are replacing all four for free. However back in august 2010 I had number 2 injector replaced by a VW specialist at a cost of £900 quid. Do I get my new injectors for free AND a refund for the previous work? VOSA dont seem to be answering their phone.

[jack f]

In my not very expert opinion i would say you can claim for the injector it was still a failure as long as you have the paperwork to back it up. VW are replacing your injectors out of goodwill you are still £900 out of pocket. Phone them and register your claim youve nothing to lose.

[Quatrelle]

.......VOSA dont seem to be answering their phone.
They're probably on strike.....

[Crasher]

This is a brief précis of the VW UK Service Action 23H9 regarding Piezo pump injectors.

The repair instructions are contained in Technical Product Information (TPI) transaction number 2027647

This applies to 2.0TDI PD Golf, Passat, and Touran with PD Piezo Injectors

There are approximately 78,800 (model years 2006 – 2010) affected vehicles in the UK.

Owners will receive communications from Volkswagen UK on a phased basis.

The following vehicles with the engine codes listed are affected.

Passat 3C 2006-2008 with the BKP, BMA, BWV, BVE, BMR, and BUZ engines

Golf 5 2006-2009 with the BMN engine

Touran 2006-2010 with the BMN engine

Technical background

On some vehicles with the 2.0l TDI engine, deposits can settle on the Piezo pump injector elements because of dirty engine oil. This can lead to running problems. Not all vehicles are affected by this campaign! On the affected vehicles the Piezo pump injector elements must be checked and if necessary replaced. Please make sure that on the affected vehicle the check and repair of all open campaigns/measures are performed during the workshop visit.

Parts to be fitted as part of this campaign.

1x Campaign 23H9 sticker 000 010 006
1x Wiring loom adapter 03G 971 033 M
4x Adjustment screw WHT 000 530
5x M8x58 socket head bolt N 105 811 01
8x M6x88 socket head bolt 03G 103 385 A
4x Pump injectors

If the vehicle is listed in the system as not completed, check whether a campaign sticker with the entry "23H9 date/stamp" is attached in the spare wheel well area (next to data sticker):If the campaign sticker is attached, the campaign has already been performed. Make the entry “23H9 date/stamp” in the service schedule under “Space for workshop entries”.

http://i222.photobucket.com/albums/dd20/Crasher1964/Campainsticker.jpg

If the campaign sticker with entry "23H9" is not fitted, carry out the work according to the repair instructions.

Identifying the potentially faulty injectors.

Remove cam cover and check the part number –see arrow- on the pump injector element. All pump injector elements with the part number 03G 130 073 D or 03G 130 073 M must be replaced. All other pump injector elements are correct and must not be replaced.

http://i222.photobucket.com/albums/dd20/Crasher1964/FaultyPiezoinjectors.jpg

[Forza]

Are they supposed to fit brand new injectors? As all of mine have turned out to be refurb/exchange parts. He also told me he thought they were Bosch units.

After having my injectors fail again, I took it to VW who charged me £120 to shrug their shoulders and say 'dunno'. They then said it would cost £600 to run a parallel loom to see if the problem was faulty wiring, so I told them to go fish.
Having taken it to a local mechanic who worked for VW as a reporting tech, he charged me £100 to run a parallel loom, and fit and retry each injector on a different cylinder, coming up with 3 of the 4 injectors had failed.

He also told me at that point were all exchange/refurb injectors as denoted by the parts being stamped with SX at the end.

[Crasher]

The injectors are always exchange units and as far as I know they are Siemmens. I have had two failures of new injectors.

[Forza]

The injectors are always exchange units and as far as I know they are Siemmens. I have had two failures of new injectors.

Did VW resolve the issue again for you?

[Crasher]

Yes, its was a bit awkward as one with 18 months after fitting but they did it and the other was straight after fitting but we are still waiting for them to deal with it. The car drives fine but throws up a fault code for one injector.

[Forza]

Yes, its was a bit awkward as one with 18 months after fitting but they did it and the other was straight after fitting but we are still waiting for them to deal with it. The car drives fine but throws up a fault code for one injector.

I've had 3/4 go all of two weeks after the original replacement. :zx11:

[Crasher]

There is no other way of saying this, they are a completely 5h1t design!

[mhurer]

Just to confirm are we saying the new (well reconditioned) injectors that VW are supplying and fitting are starting to fail now?

[Crasher]

The very first one I fitted two years ago failed after 18 months. One of the four I fitted a week or so ago went faulty immediately. That is my experience.

[Forza]

There is no other way of saying this, they are a completely 5h1t design!
I'll go with that.


Just to confirm are we saying the new (well reconditioned) injectors that VW are supplying and fitting are starting to fail now?
Seems that way. Quite interesting to note I'm not the only one when the VW rep I spoke to told me "The new ones never fail".

[jhjl]

Well, all 4 injectors replaced last week FOC on 2006 VW Golf GT 170 bhp, AND I am getting a full refund for the injector I had fitted in 2010. The old injectors were part number - 03G130073MX, and now replaced by 03G130073TX. Are you saying the the TX injectors are failing now?

[Crasher]

I have had two fail.

[gazza007]

I have done about 4K since my injectors were changed, the car is much smoother and quieter and overall fuel consumption has improved by about 8%.
Nice to see evrybody is getting satisfaction.

[martydoc]

I had a chat yesterday with the service manager at the VW garage that I have used for nearly 8 years about the dreaded EPC and a problem I am having with it. Whilst we were talking he asked if I had had the injectors done. He was asking because as of last Friday 2nd Dec 2011 the injectors are now subject to a recall. Anyone who has had all injectors fitted prior to this by "VW goodwill" will still be flagged for this recall, but will not need the work carried out. He also confirmed that the new injectors are in fact new units with a different part number and not exchange parts.

[Crasher]

They are not new units, they are exchange. Ask him a simple question, do the units he removes go in the scrap or back to parts...

[striker600]

My passat is 07 2.0 tdi. Got a call from my local vw agent in rotherham on Thurs 9th to ask me to book car in for injector inspection. If part no's found to be in the specific range they will be replace F OC, also free loan car provided. Car booked in 17,12,11

[chapel1]

My dealer has advised me that my 2007 tdi 140 is to be recalled for injector part number check.This may be a precursor to an injector replacement recall.?

[jhjl]

My VW bill breakdown from last week suggests 4 injectors (03G130073TX) at £120.08 in total! (all were FOC under warranty repair). When I had the original injector replaced back in 2010 (03G130073MX), the garage (independant VW specialist) charged me £474.81 for one the unit. So Crasher could be right, these could be exchange units, and not new parts. You would think they would get this right.

[striker600]

How can 1 injector cost nearly £480.! What a rip off! May as well put a bit to & buy a used engine!

[jhjl]

Yep, it did, and VW are re-imbursing it all too. The total bill was £970 ..... £35 Diagnostic, £100 Specialist Charge, Wiring Harness £67.63, Gasket £13.08, Injector £474.81, £135 labour +VAT

...and edit to my above post - the new ones were £120.08 p unit

[redson]

I have a 2006 TDI GT 170. I bought it used in 2008 14K miles. Now 64K but fully VW serviced, problem free until now.

Engine turns over on start, fires, and then dies. So I left it overnight. Started fine, then died a mile down the road. Dash warning light is curly wire/electrics? From reading this forum, this car should have been recalled but wasn't, and if I call VW customer services, they'll sort the problem gratis? Grateful for any advice

[tdi sport]

Hi people, Yesterday - 13th December - I had a letter from VW UK offering free inspection and repair of the sodding dodgy injectors in my 56 Plate TDi Sport estate. I was totally<removed> off to say the least as I had 2x fail last year and was left with ticking time bomb of the other 2 which I chose to replace as I couldn't find a suitable replacement for the car at the time, so at a total cost of £2361.40 incl vat (precise 'aint it..grrr) they were all done. VW did not want to know and refused to acknowledge there even was a problem. What they offered as part payment didn't even come close to what I could get them done for - I know the price has dropped dramatically sine last August/October when mine were done.
When I rang them yesterday the chap on phone asked if I still had receipts - yes - proof the genuine injectors were used and where they were bought from - yes again as the mechanic bought them from local VW dealership on exchange basis, got part numbers, invoice numbers from VW and dates of purchase - and he also asked if car was mine and in my name - yes again - and he asked for copies of all invoices and V5 (proof car was mine) as they would (if all checked out) offer reimbursement. TA DAAAA!!

I'm getting mine in post today, I suggest all that were unlucky enough to have paid for them to be done contact VW and do the same.

Lets hope the reimbursement is in FULL seeing as they are now replacing them for free!!

Well done VW, although way way to late. You should be ashamed with yourselves it took so long to sort this out!!

[dilun]

Hi all,just had my recall letter off VW today (passat 06 piezo unit injector),last phew months I have noticed that my 05 tdi sport has been a bit rough on start up from cold and smoky,was thinking of geting the injectors checked anyway.What do you reckon my chances are of a new set with this recall?(it's the BKP engine in mine)and anything else you think I should be asking them?

Al.

[Scottiedogg]

Hi all,

Just to add to this my old man got his recall letter for his 170bhp 56 plate SEL today advising to book it in for inspection - just wondering when I'll get mine for my 140bhp Sport? Although I must admit neither of ours seems to have any symptons - mine just seems to be a little smokey on start up.

Regards,

Scottiedogg.

[Redders2]

Got mine today.

[Forza]

So they're now going ahead with what is all but a full recall, and yet they're still fitting recon injectors so the problem just continues to persist.

[Crasher]

VW have a long history of top quality exchange replacement parts which started with the VW air cooled engine exchange factory opened in the 1950's and this has supplied millions of top quality replacement exchange parts since. VAG have a massive exchange parts program, so if you buy from a VAG dealer an engine, gearbox, head, crank, alternator, starter, clutch, steering rack, instrument panel, water pump, oil cooler, turbocharger, air mass meter, VEP diesel injection pump, PD injector, VEP injector, SMF flywheel, PS pump, catalyst, drive shaft, differential, certain ECU's and many other components I have forgotten, you will automatically buy an exchange part. Exchange VAG parts are easy to recognise as they have an X on the end of the part number and you will be charged a surcharge when you buy the recon part until the old one is returned in a reconditionable and clean state. An interesting point is that a holed casting such as a gearbox is returnable if it is holed from the inside but not from the outside. These exchange parts are designed to save YOU, the CUSTOMER, money by giving you a genuine VAG part with a two year dealer backed warranty at a lower price plus it is more ecologically sound refurbishing non wearing components and rebuilding the unit to give a full service life. A good example of a less contentious component is a ten year old car requiring a new starter motor. Now no one with the slightest amount of common sense is going to whiter on about a ten year old starter being a disgraceful failure where the manufacturer should be hauled up in font of the headmaster and administered six of the best, no you go out and buy an exchange reconditioned part (from the dealer if you wish but there are MANY other sources of top quality exchange parts) and feel smug that you have avoided paying top price for a new one but received a top quality part. A good example would be a Golf 4 starter motor which new starter costs £327.52 or a reconditioned unit with the same standards applied (often by the original manufacturer such as BOSCH) and the same warranty, for £194.98, tis what I think our transatlantic cousins call a “NO BRAINER!”. You would wilingly go into a dealer and happily buy these exchange recon parts with your own money and with a smile, knowing you have got full VAG back up for less money out of your pocket. The trouble is, that as soon as the parts and labour are being handed out for free, people get all sniffy and uptight about "second hand parts" thinking that you should get brand new for free when those who pay for them get exchange. The typical injector in question retails at £753.79 brand new and the exchange parts are now being offered by VAG for around £180 compared to the not so long ago £579.28. Seriously, if you owned the company and were paying the warranty bills, which would you specify? There is nothing wrong with VAG exchange parts against new!

[soules_s]

Hy there everyone!

I´m from Portugal, my name is Eduardo and i have a 3C from 04/07 2.0 TDI 170hp with BMR engine and yesterday 2 injectors passed out. Here in portugal the price of original injectors is about 600€ each plus tax. this gives me a payment of something like 1600€ for 2 of them including the mecanic job.

I heard that there on UK VW as assumed the defect on the injectors, can you confirm it? I´m thinking to make a letter to Germany and hope that they can do the same here, we are already a few here.

Best regards and sorry my english.

[Quatrelle]

Hi soules_s. Have you been reading the first 'Sticky' on this forum? "Injector recall - yes this is really happening at last!!"

I wrote to VW Germany (to their CEO), but they just sent it to the French VW. But it's better if more people write to VW Germany.

[bombanela]

wrote by email, letter ?

And what is the adress?

[BWW]

A couple of weeks ago I was stopped by a fellow Passat owner who told me of a possible injector fault. He told me that he thought I might have problems with VW due to the high mileage (90K) and that my last service was from an independent. After reading about this last night on the Forum, I contacted my local VW dealer. They checked the reg number & it is booked in next week for injector change. No argument or checks on mileage or service history. The good news is this will be free of charge. I have not had a letter from VW about this. I do wonder though, why this is being done apparently so secretively if is is such a serious safety issue. I am making a point of letting all Passat owners that I see aware of this. Thank to all who contacted the Forum.

Had the injectors changed yesterday. FOC. I asked if the replacements were new or rec-conditioned. I was told that only new factory parts are fitted. Using the info from this site, I asked what the part number was. The garage supervisor gave me the part number, W03G 130 073 SX. I asked him if the X signified a re-conditioned unit. I was told yes, by Seimens.
On the work sheet, it stated that the cost to VW was £154.36 each, which included a surcharge of £45.00 on the old parts. They also changed the wiring harness at a cost to them of £57.93. All of these costs do not include VAT.

Thank you to all who posted on this site.

[Quatrelle]

wrote by email, letter ?

And what is the adress?
I wrote a letter to the CEO of the VW Group, Martin Winterkorn. You can get his address off Google.

I guess they'll direct you to VW Portugal - but let us know how you get on!

[Sinspeed]

Just a quicky... I've got a VW Golf GT TDi (170) on a 56 or 57 plate.. How would I know if that is subject to an injector recall??

It starts and drives fine but is burning a lot of diesel and blew out the lambda sensor which I've now changed twice and the smell of diesel and smoke is quite bad out the back..


---
I am here: http://maps.google.com/maps?ll=51.479493,0.035871

[Sinspeed]

I was thinking it might be an injector fault but haven't checked on values on vcds yet, but now this thread is making me wonder..


---
I am here: http://maps.google.com/maps?ll=51.479810,0.035666

[soules_s]

Hy there everyone...

Tks for the post´s first of all

(http://www.vwaudiforum.co.uk/forum/member.php?9890-Quatrelle)Quatrelle

I just want to be shore that on other countries they are effectively assuming the defect, VW it self, not VW dealers, to make somthing here in portugal.

I dont have my changes on a VW dealer because of the price, it´s very high, even tough i have the injector problem, period!

An hour of their work here on a VW Workshop cost´s about 47€/h (39.54GBP). It´s a lot.

I will send the letter because it´s been said, the more you send letter´s reporting problem maybe they move themselves.

On passatclubept i´m going to make a data base from everyone who had this issue.

Here in portugal they even make us deliver the problematic injector when buying new one´s! Aren´t they hiding it??? Of course they are!

Best Regards to all of you.

[Quatrelle]

soules_s

As I'm sure you know, it's being done in the UK. It's happening in France, but the French don't seem to shout as loud as they do in the UK, so here we have to make a fuss.
My car is ok at the moment (!), but when I spoke to our workshop chief he tried to say there were no problems in France.
Have you written to VW Portugal?
There are a lot of people here and in the UK who would like their cars worked on for 39GBP/hr.
Everyone should write to VW Germany and a copy to VW Portugal.
Good luck
Q.

[soules_s]

We know that this is a difficult "battle" because they will always argue that we haven´t made the changes on their dealership´s and the diesel we use is not the good one and so on...

Even though if they are assuming in other countries they have to do it here also. It´s already knowned in 3 countries.


I´m going to make a letter, email, wahtever to send to VW portugal, VW in Germany, VW AG and emai´s to evey contact on their company page.
This must be known.


Best regards.

[Crasher]

There are a lot of people here and in the UK who would like their cars worked on for 39GBP/hr

If that happened in the UK then the average wage for everyone would be proportionally less and I doubt many people would like that, or do you value mechanics who have trained for 5 years at less than the rest of the working population?

[Forza]

There is nothing wrong with VAG exchange parts against new!
3/4 replacement units failed, you yourself had reconditioned units fail. Evidently there is a problem.

Also don't forget they're not reconditioned VW parts, they're made by a 3rd party and reconditioned by VW... in fact are they even reconditioned by VW or yet another 3rd party?
To their credit VW customer service have actually been reasonable. The main problem is the clowns at the dealership.

Of the last 3 months since the injectors failed I've had a working car for three weeks, this is just utter ******** now (not directed at you).

[Crasher]

To be honest I was talking in general terms about recon exchange parts, the injectors are an exception but the originals weren't much good either, blame Siemens.

[Forza]

To be honest I was talking in general terms about recon exchange parts, the injectors are an exception but the originals weren't much good either, blame Siemens.
Let's. Roll on electric cars with only five moving parts.

[Crasher]

And traction motors made by Siemens...http://www.industry.siemens.com/topics/global/en/electric-vehicle/Pages/Default.aspx

[bombanela]

And traction motors made by Siemens...http://www.industry.siemens.com/topics/global/en/electric-vehicle/Pages/Default.aspx

Siemens? I want nothing more !!!!!!!!!!!!!!!!!!

[Forza]

And traction motors made by Siemens...http://www.industry.siemens.com/topics/global/en/electric-vehicle/Pages/Default.aspx
We're all doomed...

:D

[Crasher]

And they are the ones building the trains for the CrossRail project instead of our local firm Bombardier...I hope no one who intends to use CrossRail wants to get to work on time!

[Forza]

Ok does anyone know the part number for the injectors? I'm gonna get mine fitted privately.

[Crasher]

PM me the cars reg number.

[Crasher]

03G 130 073 SX for the reconditioned exchange injectors at £143.79 inc VAT each which are what VW are fitting for the CAMPAIGN or 03G 130 073 S at £753.79 inc VAT each for new ones.

[artnada]

Had a call from VW UK today to confirm despatch of my cheque for £865 :)

Thank you all for the info here. :biglaugh:

Merry Christmas.

[MrCam]

Mine failed again on the way to work this morning, I had 2 replaced october 2009 at a cost of approx £1500 to myself.
AA towed me to Pulman Volkswagen in Sunderland and got booked in for about 9:30am,
got a call from them just before 12:00am to tell me my car was ready to be collected, has had 4 replacement injectors and looms fitted free of charge, there was no ifs buts or whatever they just went ahead and done it.
Fantastic service Pulman Volkswagen, you have certainly renewed my faith in Volkswagen service!!!!!!!
Also I've taken the liberty to contact Volkswagen customer care who were also more than helpful as regards my previous charges and I'm confident I will be reimbursed for that as well.

[Manutor]

I've got a 2008 Jetta with the 170 TDI PD engine and had my injectors replaced under the 23H9 recall. It had 60k on the clock when it was done and had no issues with the originals (maybe just lucky). A nice side effect with the new injectors seems to be a slight improvement in mpg figures. I'm seeing between 3 - 5mpg more than i did before. I only really use my car to travel to work and back. Just wondering if anybody else has seen a slight improvement? I guess they had to change the code on the ECU slightly for the new injector type. Can't beleive the injectors alone provide the improvement. All i can say is thank you VW!

[Crasher]

I have a Passat in that I did four new ones on before the recall and he says it is smother and more economical. There are no ECU alterations during this recall.

[vince47]

I have kept carefull records of mpg since new. My injectors were all replaced on my 170 BMR engine as per the VW campaign. At that time the car had done only 20kmiles. The regular journeys all gave better mpg than I had ever had and was immediately noticeable. 6 months or so later that improvement has been maintained at 3-5mpg exactly as Manuter mentioned above. So whatever they are fitting, recon or not, they are better than the originals ever were. Perhaps if they are reconditioned ones as Crasher says then they have tweaked them in some way as part of that process. As far as being smoother is concerned, then yes it did feel smoother but that may just have been that the courtesy car was rough and being back in the Passat was better. So not sure on that one

[Redders2]

Had mine replaced as well about 4 weeks ago. I always check my MPG on my morning trip to work, my record was 56 mpg, this week alone I've hit 60 mpg twice! :)

[Stuart W2]

I have kept carefull records of mpg since new. My injectors were all replaced on my 170 BMR engine as per the VW campaign. At that time the car had done only 20kmiles. The regular journeys all gave better mpg than I had ever had and was immediately noticeable. 6 months or so later that improvement has been maintained at 3-5mpg exactly as Manuter mentioned above. So whatever they are fitting, recon or not, they are better than the originals ever were. Perhaps if they are reconditioned ones as Crasher says then they have tweaked them in some way as part of that process. As far as being smoother is concerned, then yes it did feel smoother but that may just have been that the courtesy car was rough and being back in the Passat was better. So not sure on that one

Do you mean by doing your own calculations or do you mean just keeping a careful record of what the computer is showing?

Wasn't one chap complaining a few weeks ago that when his injectors were replaced he thought VW had changed the calibration on his computer such that it was falsely showing an improved mpg?

Quite sure he said that he'd checked the fuel consumption manually himself, but if others are seeing an improvement then perhaps he was wrong, particularly if Vince47 has been keeping proper records.

[Greg Smith]

i have a 2007 a4 tdi 2.o 170 avanti, im quite new to this, or just thick !,i dont have any problems with my car, other than the cruise control stopped working on Saturday,but how do i know if it had a recall for the injectors, i have filled in an Audi owner registration form yesterday, maybe they will contact me if it is part of the faullty injectors.

[martynah]

Had mine replaced as well about 4 weeks ago. I always check my MPG on my morning trip to work, my record was 56 mpg, this week alone I've hit 60 mpg twice! :)

60MPG ! - really in a mk5 170 TDI?? - I must be driving mine wrong - I have seen 53mpg MAX on the average readout (which is clearly an estimate based on all the discussions on this forum) and driving it like its on fumes. I cannot possibly imagine how it manages 60 - my wife has a Fiat 500 diesel and even IT is listed as 65MPG tops, and thats with a teeny little engine.

Just had my injector recall done yesterday, I must admit that I was considering taking it out today for a thrash to see if it was any quicker - perhaps I'm just the wrong type of person .. My inner voice says 'Mart, you could have had a GTI, so 45-50mpg (my av) is a very good figure lol..)

I think i want to swap my car for yours!

Mart.

[Pezza]

i have a 2007 a4 tdi 2.o 170 avanti, im quite new to this, or just thick !,i dont have any problems with my car, other than the cruise control stopped working on Saturday,but how do i know if it had a recall for the injectors, i have filled in an Audi owner registration form yesterday, maybe they will contact me if it is part of the faullty injectors.


Ring Vw UK 0800 333 666 ask if you're on the list.

[Mark Redman]

My Passat 170tdi went into VW Heritige yesterday and had injectors and loom replaced foc. Well happy this issue had been making me think about selling the car rather than getting ripped for 2k plus for injectors :) Cheers VW.

[Scottiedogg]

Hi Folks,

Had my injectors and loom replaced on Monday and done nearly 500 miles since and can say that the on board figures seem to suggest that the car is indeed running more efficiently and returning a slightly higher mpg. I run down to Warwick from Birmingham using the M6, M42 and M40 and usually the car tells me I've done between 52 and 58 mpg depending on if I'm running late or not once I hit the M40! So far this week since Monday I've not had a reading below 58mpg and got up to 62mpg when I got to work this morning. The range calculator also seems to be suggesting I'll be getting more to this fill up - done a shade over 300 miles on the 1st third of a tank.

I can't say that it feels any smoother to drive but it certainly seems to pull away quicker and seems more eager to rev whilst putting out a lot less smoke from the back when I give it some boot.

All in all I can only say thanks VW as the car feels like new now especially with my new clutch and flywheel!

[Greg Smith]

[QUOTE=Pezza;694982]

Ring Vw UK 0800 333 666 ask if you're on the list

i have rang them, yes it is on the list and is booked in for the 8/2.

[titian]

60MPG ! - really in a mk5 170 TDI?? - I must be driving mine wrong - I have seen 53mpg MAX on the average readout (which is clearly an estimate based on all the discussions on this forum) and driving it like its on fumes. I cannot possibly imagine how it manages 60 - my wife has a Fiat 500 diesel and even IT is listed as 65MPG tops, and thats with a teeny little engine.

Just had my injector recall done yesterday, I must admit that I was considering taking it out today for a thrash to see if it was any quicker - perhaps I'm just the wrong type of person .. My inner voice says 'Mart, you could have had a GTI, so 45-50mpg (my av) is a very good figure lol..)

I think i want to swap my car for yours!

Mart.

Had my injectors done yesterday on my 170 GT '07 plate. Car is erratic at low revs now surging every now and then , doesn't feel comfortable on cruise control and , get this , fuel consumption figures (displayed on the MFD, as opposed to real figures, I'm guessing) are ridiculous now . at some point yesterday it broke 80mpg! , just not right . My trip to work this morning which for the last 3 yrs has rendered between 39 -45 mpg depending on conditions showed 73 mpg - would be great if real. Phoned Verve and they said to bring it in and get it rechecked. One positive though, was at start up this morning where it was the smoothest start up for about 6 months . Maybe they've made a change to the ecu settings.

[Crasher]

Sounds like the one I did when one of the new injectors failed immediately and I have heard of others doing this.

[titian]

Sounds like the one I did when one of the new injectors failed immediately and I have heard of others doing this.

Would this not then be picked up in the diagnostic check after the fitting , if indeed it is 'after' that it is done, and not before. What do you reckon with the fuel consumption figures , have they been meddling , sorry , calibrating ?

[titian]

Got mine done last week, there had been nothing wrong with the car. It went in on wednesday for the recall . Got it back it's now erratic at low revs and drinking the juice although the mfd says it's doing 80 / gal ! Put it back in on Friday , one injector had failed , replaced . Friday night the same symptoms again. I had it in again this morning , they say there's nothing showing on diagnostics . The engine definitely sounds noisier and as if it's using more fuel, which it is but the mfd shows the opposite, which is wrong .
MY CAR WAS RUNNING FINE BEFORE THIS "ENHANCEMENT" , thank you VW UK.

Any ideas what they could have missed. I guess I keep taking it back until they fix it.

[Crasher]

This failure of new injectors is something I am hearing more and more, very worrying!

[saif786]

hi all..sorry if this has been cleared up but it may help some one out there.i have a a4 2.0 tdi s line 170 56 plate 64k.on sunday night drivin 50 mph in fast lane
on dual carriageway the car lost total power and did not even give me chance to pull it into hard shoulder.i got traffic stuck behind me n nobody offering to help.all gym work paid off n i pushed the car across 2 lanes on my own.got aa out who said it was likely to be injectors and it might b worth ringin audi who he had heard were offering recall on some models.nxt day rang audi who put my reg thru they system and said yes bring it in.gave car to audi who changed all 4 injectors washed the car vacuumed it and gave me a tin of sweets..leeds audi fantastic service and all for free.

[mrpassati]

Hi,i all ready have replaced all four injectors and fuel pump on my passat 2.0 tdi 55 plate on and paid nearly £ 3500.00 this was when my car has had betwen 70.000 and 90.000 miles,

[Crasher]

Have you claimed the money for the injectors back?

[mrpassati]

Hi,i all ready have replaced all four injectors and fuel pump on my passat 2.0 tdi 55 plate on and paid nearly £ 3500.00 this was when my car has had betwen 70.000 and 90.000 miles,

I just send a coppy of receipts and v5 to them brfore 3 days ago i'm waiting replay from VW.

[Mark Redman]

Hi my 170 Passat went into Heritige W-S-M for the recall injectors and loom. Got it back seemed ok at first now at 40mph /1800 rpm car is holding back and very hesitant. Been back once they put it on diagnostics no fault found, wouldn't test drive as they said my tyres were illegal ( tracking out worn on inside). They said it probably needs fuel filter replacing at £60+ which i refused as there was nothing wrong with the car till the injectors were replaced.
I have now replaced the fuel filter myself for £16! It has made no difference i still have the same problem. The trouble is im not keen to go back to the garage as i think they are just looking for extra things to fix that are chargeable. I have no option though, does any one else have similar experiences after the injectors replacement?:confused:

[vinne]

Come on guys
You think you have it bad then (READ THIS)
On the 24th feb put my little baby in to VW for its new cam belt she has 140000 miles behind her but goes like a stabbed rat.
Oh sir your car has a recall on her for some new injectors and wiring loom shall we do it when we do the cam belt and water pump.
Yea go for it.
Car goes in comes out all done. Next day engine/man light comes on so back to VW new wiring loom not pluged onto glow plug .
Hay things happen just get over it. TWO WEEKS LATER THE CAM BELT COMES OFF..............Ahhhhhhh
Back to VW.
A week later all sorted sir come and collect your car. We have had it on a 50 mile test drive and shes sweet as a nut..
Yea right but they didnt tell me about the misfire and juddering coming from the engine.....Ahhhhh
RIGHT back to VW .....Oh sir you need a new fuel filter housing thats your problem...OK just do it so i can get the hell out of this place..
Your car is ready for collection sir..
collect car still misfiring and juddering.
Back to VW its your injectors we will order you some new one ( THEY ARE NEW ONES ) we will fit them tomorrow sir.
go back in today the 22nd of march .
Hi is my passat ready please please....its your injectors we will order you some new ones and will fit them tomorrow sir..Ahhhhhhhhhhhhhh thats what you said yesterday..
went back in friday now they need the holders that hold the injectors in the head.
its now the 24th of march and still no car. Martins of basingstoke
26th march got a phone call from martins VW basingstoke new injectors didnt sort the problem out.
Now they are going to split the head from the block to see what damaged they have done to the valves.....now cant say when i will get the car back...

[saif786]

sorry to hear that mate.leeds audi changed my injectors under recall.3 days after i pickd car up engine management light came on.rang audi who told me to bring it back in.they gave me a courtsey car n rang nxt day car is ready.went to pick it up n they told me it was DPF n although thats my resposibilitu they have replacex it as a goodwill gesture.now car is spot on.thumbs up to leeds audi.

[John-the-Bass]

It did happen to me! I had a recall notice and was going to book an appointment but had to travel to Devon. On the way back on the M5 the engine cut out ! I put the clutch in and indicated left from the center lane and stopped on the hard shoulder. I got towed to the services at Strensham and then repatriated to my local VW dealer. To be fair they were good and replaced the injectors under the recall. The fuel economy improvement is from 45 mpg to 50 mpg. Every thing else is not changed. I am pleased but the failure was very frightening and I am always concerned now in case it fails again on a motorway.
Over all good car.

[Crasher]

I have seen the new injectors fail on two occasions but they do not cause the engine to cut out.

[Trev.W]

I Drove my 06 plate Passat 200 miles to Plymouth to pick up my daughter from uni (400 mile round trip) last Saturday. Got up Sunday morning, drove 50 yards from my house and the car turns itself off. I called Volkswagen recovery and they arived within the hour. I knew it was going to be the injectors and the recovery guy confirmed it in about thirty seconds. Oh <removed>, £2k here we go!
Well they collected my car, gave me a Golf for the day and Caffyns Worthing fixed my car. All it cost me was £25 to fill the golf up with petrol.
Well done Volkswagen for sorting this problem out :)
Thank you Volkswagen Recovery for the car.
And thanks to Caffyns for being so prompt at fixing the car.
Every one kept in contact with me through the whole process, so I knew exactly what was goning on.
Brilliant!!!

[Quatrelle]

Not really brilliant - they should have had your car in and replaced the injectors before it broke down.

This fault has put other owners' lives in danger - you were lucky.

[Stuart W2]

At a rough guess I'd say the dealers are doing well out of this at a time when work is a bit thin on the ground, as with warranty work generally.

That's why they're now so keen to do it and are conveying the impression of good service.

Now if you'd tried to get it done a year ago...

[Crasher]

The fitters are also doing a roaring trade in wiring harnesses...

[eko]

VW replaced mine before they failed . The dealer described it as a safety recall.

[Parciau]

Just had the recall notice for my '55 plate 2.0 sport . Quick question , is a new wiring harness fitted with the injectors and if not would it be advisable for me to pay for one to be fitted while they are doing the job ?

[Crasher]

The wiring harness is part of the recall as they often start falling to bits when disconnected although ALLEGEDLY it is not uncommon for these to fall off the bench into the mechanics lunch box and suddenly reappear on fleaBay, Lord knows how that happens!

[andrewturner]

The wiring harness is part of the recall as they often start falling to bits when disconnected although ALLEGEDLY it is not uncommon for these to fall off the bench into the mechanics lunch box and suddenly reappear on fleaBay, Lord knows how that happens!

You've got me concerned now - my injectors *and loom* (allegedly) were replaced a few months ago. Is there anything that I can check on the outside of the engine for 'newness' to to confirm either way?

[Crasher]

Not easily, all I would say is to those taking the car in that they mark the exposed edge of the harness below the socket to see if it is new after the job has been done.

http://i222.photobucket.com/albums/dd20/Crasher1964/P1010081.jpg

[mikecb1]

Interesting. Looking at the minimal paperwork for my injector change last year I see that it only states "replaced all 4 injectors" and quotes the VWcare reference number. No mention of the loom.

Mikecb1

[Stuart W2]

My invoice said:

"The 23H9 product enhancement has been carried out, replacing all 4 fuel injectors and fitting a new cylinder head wiring loom as per VW technical instructions."

[yus786]

Took my 07 Sport (B6) in for a service and MOT this morning. Was told there's a recall on the injectors and they'll be replacing them FOC. Was quite surprised as this is the first I've heard of it.

[raptor8]

Hi, Im new to this site. But thought I'd register to let you know that my Passat 07 TDI (49000) cut out on my missus yesterday on a wet country road with toddler in the back. Luckily no one was injured, but just prior to that they were on a dual carriage way, so could have been fatal. The car totally cut out and had the yellow coil light flashing. When someone came to recover the car and after doing various checks he put it down to an engine problem. At first I was going to take it to a dealer, but was frightened of dealer prices. I called my usual independant garage who recommended an auto diognostics garage. I gave them a call and they told me to get the car towed to them. Left it with them and travelled back home, an hour later they called me to advise one of the injector pumps needed replacing along with the harness that was 'crumbling'. The price would be £391, which I agreed to paying. About half hour after getting off the phone to him, and out of curiosity I called the VW dealership to get a quote on the same work. "that would be free sir". "WHAT!". "Yes there is a recall on that vehicle and we will replace all 4 injectors for free". I couldnt believe it and asked if he was 100% sure which he said he was. I then called another 3 VW dealerships in the area who all confirmed that the injectors would be replaced for free. By now around an hour had passed. I called the garage that had my car and advised them what VW had told me. He advised me that the injectors were in pieces and I told him to put it all back to how it was dropped off, which he did. I had to pay £70 for the labour charges. Also I got the part number of the injector from him and read over the phone to VW to ensure it was the injector that were recalled, which it was. I then had to get towed upto the VW dealership and I left it there. When I got home after being out from 2pm till 9pm, I thought I'd google 'VW injector recall' and found this great thread. All in all this was a complete knightmare day and to top things off it was pssing it down with rain. The car is due to be looked at on Monday. Where do you think I stand on getting the £70 back? Why didn't VW contact me prior to the car breaking down? Due to the cut out my missus scraped the car along a fence post causing scratches along the side/front panel and there is a chunk out of the front central lower grill. I'm just happy that no one was injured. VW actually told me that the auto diognostics garage should have known about the recall? Is that true? When I told him this he said he wasnt aware. I have read that alot of you got a cambelt and water pump change done at same time. Would it be worth me doing the same? How much does that cost from a dealer? Should I get the free work done at the dealer and then take to my local independant garage for the cambelt and waterpump work?

Thanks all

[yiannis]

I'm new to the forum too. Got a VW Passat B6 2LTDi sport BKP engine 57reg, 100,000 miles. Had injector 2 replaced by independent mechanic after a fault, then when heard about the recall, VW replaced all the others. For 1 week the car ran really well, much smoother than before BUT after a week the car became very noisy, erratic, tick over feels like it is misfiring. The car doesn't respond properly to the accelerator - sometimes there's a big 'lull' in first, second and third gear when accelerating and it is using a lot of diesel. When the engine is cold it smokes like mad on start up. A friend of mine has a 'snap-on' scanner with VAG software, when we scanned it we found two fault codes - P2511 (to do with the fans - but the fans look like they are working perfectly OK), and P1570 (which is to do with the steering lock). No fault codes suggest injector failure. We adjusted the scanner to show us how the injectors respond with the accelerator and it looks like only injector number 2 is responding positively - all the rest of the injectors are all over the place.

What are the issues? Does anyone know if this would be a timing fault on the injector rocker or an injector wiring loop fault, or faulty injectors? Don't want to make an expensive repair before I can isolate exactly what the problem is.

Also the car sometimes enters 'limp mode' at high speed/high revs - it seems the turbo is over boosting and there is a constant whistling noise from the turbo at all times - suggesting that it may be losing pressure from somewhere. If this is the case, does this have anything to do with the injector problems as above?

[Crasher]

It sounds like you have a turbo problem or at least a boost leak.

[nick.king]

Mine has been in Gilders Meadowhead today, got it booked in as soon as I received the recall letter.

They've just called to say my car is ready and they've replaced all 4 injectors, didn't mention the loom but did say they'll go through the paperwork with me when I pick up the car.

[axel1972]

Hi all, my injectors were replaced by Audi in Swindon gratis and I got a full refund for when I had an injector failure in 2010. Better late than never, it was just a shame the timing belt they had replaced only lasted 4 days due to a "tensioner" failure, or as I like to say " the tensioner not being correctly tightened " as it was fine when I had a look just a bit loose. New top end on my engine though which is very nice.

[Crasher]

" the tensioner not being correctly tightened "

The pattern we are seeing on this seems to be the tensioner stud failing. We have seen them come loose for no reason, pull out of the head thread and simply snap, which is the one that happened to us. Thankfully the lady owner was ex motor trade and understood that it was the cars original stud that failed, probably due to the previous belt change chap over tightening it, and she paid for the repair work which was incredibly decent of her. Now, if we suspect the car has had a belt before we always change the stud and we are starting to consider just changing it anyway BUT the liability aspect of that is complex. Should a new stud fail, would VAG honour the warranty over consequential loss or would they simply blame us saying we fitted it incorrectly? It is a bit of a dilemma.

[leespot]

Hi All,

I've just bought a 2005/55 Passat TDI Sport and will be booking it in next week for the injectors to be checked (called VW and they said just bring it in). Couple of questions before I do though...

1) For those of you who've had problems after the change, how have VW been with regards to supplying courtesy cars etc?
2) Did VW arrange the collection and transportation of the cars that had problems after the change? Or did you have to use your own recovery?
3) Has anyone had to pay for anything that went wrong after the injectors were changed or did VW make repairs out of goodwill?


Thanks in advance for any replies - hope I haven't broken any rules about thread revival! :)

[George Mitchell]

hey. i bought my 2005/55 passat TDI a few months back. does anyone know will vw replace injectors if you are not the original owner.

cheers

[richball65]

hey. i bought my 2005/55 passat TDI a few months back. does anyone know will vw replace injectors if you are not the original owner.

cheers

Doesnt matter how many owners, how old the car is. They will change them FOC

[George Mitchell]

Doesnt matter how many owners, how old the car is. They will change them FOC

thanks will give them ring tomorrow

[daveyboy467]

Just had mine done today, I'm the 3rd owner. 2007 car with 145k on clock with a full non vw service record.

Good service !

[George Mitchell]

got mine booked in for Monday. VW sent me a letter to bring it in. not really sure how they got my address. so hopefully by Monday evening mine will be running nice.

Trying to get a courtesy car for the day they never offered one. all they offered was to drop me in to Belfast city center which is maybe a 20 min walk. which is no good to me as i live a half hours drive away.

[vince47]

got mine booked in for Monday. VW sent me a letter to bring it in. not really sure how they got my address. so hopefully by Monday evening mine will be running nice.

Trying to get a courtesy car for the day they never offered one. all they offered was to drop me in to Belfast city center which is maybe a 20 min walk. which is no good to me as i live a half hours drive away.
Perhaps another VW garage will lend you a car. Doesnt have to be the garage they may have written on the letter to you. Then tell the current VW garage you will have to go elsewhere lest they provide a car. Just a thought.

[arpiriki]

hi guys, just a quick question. i know the answer is somewhere within the 63 pages of this thread but i wonder if someone could help me in posting which are the engines that are causing the injectors to fail? i'm currently driving an a6 2.0 tdi 140 bhp 06reg and my missus is driving a passat 1.9 tdi 105 bhp 55reg. as far as i know the previous owners haven't had this change, so i could use the confirmation whether i should phone them or not. it's just that i want to know what i'm talking about when i'll phone the rather than to sound insecure and them to send me chasing wild gooses. much appreciated.

[Crasher]

The Passat definitely not but we would need the A6's engine code to be sure.

[arpiriki]

Hi there, thanks for your reply. The engine code, as found in the trunk in the spare wheel well, is BRE.

[Crasher]

I cannot see anything for the A6 4F with a BRE engine.

[Brycie]

For what it's worth, I checked with Audi Customer Service a few weeks ago & they said "no recalls whatsoever" on my car & never have been. That's a 2007 56 plate BRE.

[robs7]

Just had my letter from VW to book the car in for injector change. If I'm honest, I'm not going to rush to get them changed. My car is running well ('07 Passat 2.0TDi, 77000miles) and I've heard of some people having injector failure AFTER having the VW recall change. I guess there is no time limit when you can get them swapped. Of course, there is always the worry that I'm get a failure somewhere dodgy, e.g. on the motorway, but I feel (rightly or wrongly) that I'm just as likely to suffer after the replacement.

What's is your advice?

[Crasher]

It is a worry having them changed. I have seen for myself and heard of many cars that were running perfectly and then start having idle and running issues after new injectors or even new ones fail that cause the car to stop, which the recall is supposed to be curing, not causing!

[eimaj12000]

Hi guys,

I noticed within this thread there was a scan of a letter relating to an A3 2.0 TDi having the injectors etc. replaced by VAG. Just wondering - I am chasing them up at present to replace the flywheel (and hence clutch etc.) in my A3 as it's within the VIN code range on the VOSA site - do you think also they might do the injectors (it's the BKD engine) ?

Thanks in advance - I will make a separate post relating to the flywheel and hopefully help some other forum members with info on that.

[John-the-Bass]

I recently changed clutch and flywheel at about 90,000 miles as there was a vibration starting. I had to pay myself. VW would not cover that . The injector change was a year earlier a few days after the recall note but unfortunatly not before an injector failure on the M5. It was frightening and I can only suggest that anyone who can get the injectors changed under the VW goodwill scheme does so.
Economy improved with the new injectors.

[chody]

bkd engine has different injectors not covered by the vosa recall

[eimaj12000]

Thanks guys, guess the injectors are out - although I'm not having any probs with them. The clutch though very occassionally makes a tapping sound when pressed (very slight but it is there) which I've let a good mechanic hear and he said right away it's the start of the DMF breaking up so hence I'm chasing them for that as it is listed as VOSA recall. I'll start another thread on it for completeness but initially they've said 'we have no record of outstanding recalls on your car' to which I've replied 'ok so WAS it done and if so when - as no record in service history and also do Audi UK acknowledge the recall at all' ?

I'll set up a separate post and if successful assist other forum members with this. To my mind if it's not done - and my car IS in the VIN range with VOSA for the recall, then it should be immaterial to what Audi may try to say.

At least they are not as bad as Citroen/Peugeot - 99% of which have faults which could result in serious injury or death and hardly any recalls for them.

[Crasher]

The recall you refer to (13C7) on the DMF only applies to cars fitted with an LUK flywheel and this will be established by inspection from below and as far as I have seen in the past does not cover the DMF for wear and tear knocking failure and the recall should have been done years ago, check on the boot floor for a sticker saying 13C7 and a note in the back of the service book.

[dufrais]

this sounds interesting, i have a 2007 B6 with the 2.0 tdi engine, can anyone tell me the VIN ranges or how i can find out if i am at risk etc?

thanks and all the best

[Crasher]

Of what? Injectors, DMF? Do you keep making new posts and deleting them or is someone else doing it? I have been directed to three new posts in your name which did not exist.

[rapport25]

Of what? Injectors, DMF? Do you keep making new posts and deleting them or is someone else doing it? I have been directed to three new posts in your name which did not exist.

Thanks Crasher. I thought it was me I have had at least 6 today. Go to the thread no reply??!?

[dufrais]

hi mate, i meant the injectors fault/recall

the posts were deleted very quickly after they went up due to "assumptions that i was racking up the posts to get on the classifieds or PM arena" LOL

no mate not just you getting them deleted, never seen this immediate post deleting on any forum before

[Crasher]

I looked at the deleted post and they were a little, well, thin. The way to find out about your cars recall status is to call your local VW dealer and they will tell you. Don't think they will fob you off, they are being paid by VW to do this and they need all the work they can get!

[dufrais]

hi, thanks for the info crasher, i will call them and see what they say

[Mike McKinstry]

If I purchase a 2.0TDi perhaps 57 plate and with maybe no VW history would I be able to get injectors down by VW -all a bit hypothetical but could be a deal breaker for anyone trying to sell or purchase a 2.0 at the moment like myself-assuming they hadnt already been done?

[Mike McKinstry]

Does the Golf 2.0 suffer with injector issues as well-
and to confirm 1.9 passat and a3 not affected?

Many thanks

[Crasher]

If they have not been done then VW will do them, if they have been done then they will not need doing. The only Golf that suffers from this issue is the 170PS BMN model and this applies to the A3 with the same engine. The 1.9 is not affected.

[pusstv]

hi
i am having problems getting my audi 2006 140 bkd a3 engine started my mate says there is a problem with the injectors i have seen this is a known issue does any one know if it could be covered by recall as in previous threads if so where do contact
thanks

[Guest 2]

Ring customer service 0800 699888

[Crasher]

The BKD was never subject to an injector recall. Tell us more about the problem and how it manifests itself.

[pusstv]

my engine wont start possibly because of faulty injector is it possible to tell which 1 is faulty and can i just change the 1 or do all 4 need replacing

[Guest 2]

Ideally you need a fault code scan done and also a new thread for your issue :)

[Crasher]

Does the engine start at all?

[Quatrelle]

AT LAST! The people at France VW have finally replaced the injectors on my car.

I first wrote to VW Germany suggesting they should be replaced two years ago, they referred me to VW France who told me they don't replace parts that are working ok.

After two years of waiting for the engine to die (and me possibly immediately after), I do hope they don't expect me to write thanking them.

[Crasher]

Lets see now if what has happened to numerous people in the UK happens to you.

[Quatrelle]

Lets see now if what has happened to numerous people in the UK happens to you.
Yes, and it's also possible that all they did was stick the label next to the others on the boot floor!

I did wonder if VW asked for the old ones back when they were being changed in the UK.

I wanted to see the workshop manager and stick two fingers up to him (very British) - a couple of years ago I spoke to him about faulty injectors coming to light in the UK, and being flagged up on forums. His reply was to imply that there wasn't a problem and add 'You don't want to believe what you read on forums'. It's interesting that it's taken so long to get this resolved in France. There's no consumer groups of any strength here, no VOSA equivalent (even for what little good that is), and consumers are a perfect example of the 'mushroom syndrome'.

[Crasher]

I meant that number of cases I have seen where a car running perfectly on the old injectors develops issues with the new ones such as a poor idle.

[Quatrelle]

I meant that number of cases I have seen where a car running perfectly on the old injectors develops issues with the new ones such as a poor idle.
Thanks Crasher, and having followed your comments about dealing with cars with the new injectors I have a rough idea of what I might expect. If things don't come up to my expectations you can be sure it'll be posted on here.

In the meantime, we'll see!

[robs7]

Does anyone know if it is possible to move the car using the starter motor with the car in gear?

What I mean is, if I were to have an injector failure and the engine cuts out, can I move the car by leaving it in gear and operating the starter. As you know, we cannot start the car without depressing the clutch so is this possible? I can't think of a way of testing it.

[Crasher]

This will only work on a car without the clutch pedal safety system, we often use this method to assist getting cars over the hump in the car park when cars have been dumped on the road and we have been caught out with the Passat 3C on a few occasions so it can take six people to push one into the car park.