How many injectors have you had?

[Astonm]

Simple question just to get an idea of how many injectors I can expect to replace :( I've had one already

[fat controller]

One of mine went last June/July time - been fine since (touches wood)

[garrad]

All of mine....

First failed April 2010 (69,000 miles)
Second failed September 2010 (76,000 miles)
Third failed April 2011 (90,000 miles)
Fourth showed errors and replaced April 2011

[fat controller]

All of mine....

First failed April 2010 (69,000 miles)
Second failed September 2010 (76,000 miles)
Third failed April 2011 (90,000 miles)
Fourth showed errors and replaced April 2011

What reg/age is your car?

[richball65]

2 of mine went a week apart. 56 plate and went at 70k


Rich

[Astonm]

Sorry to hear chaps, on those responses I can at best expect one more to go at worst 3!!!

I'm looking at a vw warranty which hopefully will cover the injectors. I'm even considering a step down to a Kia Ceed for 12 months (things must be bad) not the best car but its reliable and a 7 year warranty

vw must do something about this:mad:

[bigstuff]

vw must do something about this:mad:

They did. CR engine.

unforunately it does'nt solve yer problem:(

[Astonm]

Nope I suppose it don't and the budget will not stretch to a VW with CR engine at the moment.

Does anyone know where else this engine was used (audi, Skoda etc) so I can avoid

[garrad]

What reg/age is your car?

October 2007 / 57 plate. I've owned it since new and have a full VW service history!

It wouldn't be so bad if the engine ran on the remaining cylinders but the way it cuts out is very dangerous - all 3 of my breakdowns have started in the outside lane of a dual carraigeway / motorway :(

[fat controller]

October 2007 / 57 plate. I've owned it since new and have a full VW service history!

It wouldn't be so bad if the engine ran on the remaining cylinders but the way it cuts out is very dangerous - all 3 of my breakdowns have started in the outside lane of a dual carraigeway / motorway :(


Ah, so that sort of puts paid to the hopes that the later cars aren't as badly affected - I suppose anyone with a 2.0 PD of any variety is at risk of injector failure at any time. :(

[rapport25]

Its a dam shame :(. I think apart from injectors/steering lock/ uneven rear tyre wear they are a great car :approve:.

Knowing all the facts and the chances that mine will have an injector go down. I feel guilty even thinking of selling it on to my friend.

I wonder when the injectors get replaced if they are the same part or an improved part?

[Stuart W]

Mine are still going strong at nearly 130,000 miles of mainly stop-start, non-motorway driving, so don't assume that if you've got a 2.0 PD then the injectors will fail.

Mind you, I've been waiting on them to fail for about 100,000 miles now :o

[rapport25]

Mine are still going strong at nearly 130,000 miles of mainly stop-start, non-motorway driving, so don't assume that if you've got a 2.0 PD then the injectors will fail.

Mind you, I've been waiting on them to fail for about 100,000 miles now :o

Mine has coverd just over 70,000 miles again zero failures. Ho long have you had your car? What brand of fuel do you use? How often do you get it serviced?

[Stuart W]

How long have you had your car?

Since brand new just over five years ago, although I think the car was manufactured late 2005.


What brand of fuel do you use?

Always Shell these days, but earlier on I was using other brands as well, mainly Tesco, but over the car's life I would say it's been 80-90% Shell.

For a while I was using V-power every few fills, but I'm back to the standard Shell now, and over the car's life it's probably only 2-3% or so V-power.


How often do you get it serviced?

Full VW history on long life oil. Seventh oil change due shortly.

[rapport25]

Have you ever had the steering module failure?

[dunkley201]

Stuart W, thanks for your report. This injector thing seems to hang like a sword of Damocles over our heads: threatening to stop us dead in the fast lane; cost us £££ every time; with no assurance the problem is cured. It is a real worry. Good to hear yours is still going strong!

[Stuart W]

Have you ever had the steering module failure?

Not yet, but I've had both rear calipers replaced at a total of almost a grand.

Apart from that there have been no 'big ticket' items, although I've spent perhaps £1,500 in total on other repairs such as one wheel bearing, a replacement battery and headlight etc

On the plus side service items such as tyres and brake pads/discs have worn very well. I'm still on the original rear discs and the second set of rear tyres.

[Stuart W]

Stuart W, thanks for your report. This injector thing seems to hang like a sword of Damocles over our heads: threatening to stop us dead in the fast lane; cost us £££ every time; with no assurance the problem is cured. It is a real worry. Good to hear yours is still going strong!

Thanks dunkley. Yes it is a constant worry, but I suppose I've been lucky, and don't really like mentioning it on here in case I'm tempting fate.

I feel sorry for those that have had failures, esp those who have replaced all their injectors in even less miles than I've covered.

Of course, it would be interesting to know the precise failure rate since as many have pointed out previously people don't normally come on sites like this to point out that their injectors are fine.

Hopefully the VOSA campaign will reap some dividends, but somehow I can't really see much happening.

[pendle wizard]

VW Passat Sport (2006) 55 plate 88k and luckily no injectors gone.

[TimS996]

2.0TDi Sport on an 06 and just replaced one at 41,000 miles. VW told us it is 'very rare' but then immediately offered us 70% goodwill towards the work!

Coming on top of the new tailgate we've had under warranty due to corrosion and the new front parking sensors beacuse they froze up and failed and the big cambelt service at a stupid 40,000 miles and a split CV boot, it's been an expensive month!!

Sick of the sight of it to be honest but the wife won't part with it. I'd gladly set fire to it right now....:mad:

[VW1888]

Hi all,

newbie here and guess what happened today?? Yes ,injector failure,the cars in the dealer right now. It's a 2006 2.0 TDI SE Estate,,,,,,,,nightmare:aargh4:


It was pretty scary as the car just stopped with the dreaded ping noise and go to garage flashing in the dash,especially with two young kids in the back.

Regards,VW1888.

[rapport25]

Hi all,

newbie here and guess what happened today?? Yes ,injector failure,the cars in the dealer right now. It's a 2006 2.0 TDI SE Estate,,,,,,,,nightmare:aargh4:


It was pretty scary as the car just stopped with the dreaded ping noise and go to garage flashing in the dash,especially with two young kids in the back.

Regards,VW1888.

Welcome to the club :beerchug:

Sorry to hear that :(. How miles and how long have you had the car?

[VW1888]

Welcome to the club :beerchug:

Sorry to hear that :(. How miles and how long have you had the car?

I bought the car with 94000 on the clock one year ago,i now have reached 102000 ,not a days problem until now.The car came with a full service history,everything listed,cambelt change right down to window wipers.

Just off the phone to dealer,was quoted £700- £800 to fix:(

[TimS996]

Suggest you ask them for some VW goodwill, as they quickly knocked the price of ours down to about £350 which is reasonable.

It did help that we had bought the car from the dealer new, so they were more inclined to help us.

[VW1888]

Suggest you ask them for some VW goodwill, as they quickly knocked the price of ours down to about £350 which is reasonable.

It did help that we had bought the car from the dealer new, so they were more inclined to help us.

Think i might be stuffed there i'am afraid,we bought the car outwith a dealership and apparently its only the dealer that has the software to re-program the car when the new injector is fitted.

Thanks anyway,

regards.

[Playya]

Think i might be stuffed there i'am afraid,we bought the car outwith a dealership and apparently its only the dealer that has the software to re-program the car when the new injector is fitted.

Thanks anyway,

regards.
That does not matter, I brought my car privately, it has a full VW history and at 103,000 miles an injector went, VW paid 60%. Get onto VW customer services, say you were driving in the outside lane of the motorway or something, its then a safety issue.

[martin1810]

Think i might be stuffed there i'am afraid,we bought the car outwith a dealership and apparently its only the dealer that has the software to re-program the car when the new injector is fitted.

Thanks anyway,

regards.


New injectors do not need programming by anyone.

[A4 Lad]

Did anyone ever try these guys ?
http://www.injectorsdirect.co.uk/index.asp
I seen it on here one day and saved the link

[sparkyrjp]

What are the symptoms of injector failure ?
Our 06 Tdi 140 sport was brought home this morning with a dead engine
The car first went into limp mode , then died , dash warnings are engine , and preheater warning light flashing
My sons VAG diagnostic software gives error codes 17448 & 18578 , and open/short to ground injectors
AND £££££££ ?
　

[VW1888]

now i'am in serious trouble, the engine will only fire on injector 3, 1,2,4 are goosed.They phoned this morning to give new price of £1950.:aargh4:

They did ask for the service book to make sure i had a full vw history which i have to see if theres something the can do for me to bring the cost down.

Worried sick to be honest!!!!

[Playya]

now i'am in serious trouble, the engine will only fire on injector 3, 1,2,4 are goosed.They phoned this morning to give new price of £1950.:aargh4:

They did ask for the service book to make sure i had a full vw history which i have to see if theres something the can do for me to bring the cost down.

Worried sick to be honest!!!!
You must call VW customer service if the dealer will not do it on your behalf. The number is 0800 0833920. Be polite, patient and above all persistent and I am sure they will contribute. If three have really gone down then why not get all 4 changed while your at it?

[VW1888]

You must call VW customer service if the dealer will not do it on your behalf. The number is 0800 0833920. Be polite, patient and above all persistent and I am sure they will contribute. If three have really gone down then why not get all 4 changed while your at it?

thanks very much for the information, i was thinking of getting all four done as this makes sense. My wife wants to get rid of the car but i dont see the point someone else is going to benefit from my expense and at least i know all the injectors should be fine from now on in, i hope. Besides ,i love the car.

[Teflon]

You must call VW customer service if the dealer will not do it on your behalf. The number is 0800 0833920. Be polite, patient and above all persistent and I am sure they will contribute. If three have really gone down then why not get all 4 changed while your at it?
Just to add to Playya's comment, the telephone number is a call centre in Sheffield and whether you get a good response or talk to a numpty is is the luck of the draw. In my experience the majority of them are useless so keep pushing until you get someone senior.

Even if you write, be aware that the first reply might be a kiss off from a junior. When you get in touch with someone who can move things along they are remarkably good. Be very, very persistant and even write to the head of UK customer service if you have to. Somewhere on the forum there is the address of the head honcho at Milton Keynes, if it is still the same man.

[VW1888]

Just to add to Playya's comment, the telephone number is a call centre in Sheffield and whether you get a good response or talk to a numpty is is the luck of the draw. In my experience the majority of them are useless so keep pushing until you get someone senior.

Even if you write, be aware that the first reply might be a kiss off from a junior. When you get in touch with someone who can move things along they are remarkably good. Be very, very persistant and even write to the head of UK customer service if you have to. Somewhere on the forum there is the address of the head honcho at Milton Keynes, if it is still the same man.


Thanks everyone for your help, i'll keep you informed,

regards.

[VW1888]

Got the car back today, VW gave me 50% good will on parts and labour:D:D,it cost me £970 for the three injectors. I was happy as you can be spending that kind of money on repairs it could have been a lot worse. If the last one goes they said they will do the same 50% but not until it goes.
Dont know if its just me but the car feels more responsive than it was.:approve:

My local VW garage were excellent to deal with and kept us well informed about everything that was happening. The car was absolutely spotless inside and out on collection.

regards.

[dunkley201]

Got the car back today, VW gave me 50% good will on parts and labour:D:D,it cost me £970 for the three injectors. I was happy as you can be spending that kind of money on repairs it could have been a lot worse. If the last one goes they said they will do the same 50% but not until it goes.
Dont know if its just me but the car feels more responsive than it was.:approve:

My local VW garage were excellent to deal with and kept us well informed about everything that was happening. The car was absolutely spotless inside and out on collection.

regards.

Good to see you can put a positive spin on it. I am sorry, but all I see is that it has cost you £970 to restore you to the same state you were in before the breakdown but for a valet - that, whichever way you look at it - is an expensive valet!

[VW1888]

Good to see you can put a positive spin on it. I am sorry, but all I see is that it has cost you £970 to restore you to the same state you were in before the breakdown but for a valet - that, whichever way you look at it - is an expensive valet!

That might be one way of looking at it but my cup is always half full and never half empty. I take the positve side that a car that has done 103,000 miles with 3 new injectors now installed is a good thing.

[Quatrelle]

For years VW have traded on their supposed reliability. This particular car, the Passat, is fitted with some very suspect parts, and is clearly not reliable. OK, it's only the failures we hear about, among the many thousand of Passats sold, so if it is so few, why don't VW pay for everything?

Because, imo, there are, fortunately for them, no reported deaths from these failures, and not enough failures to make it into programmes such as 'Watchdog' etc. Thus, and unfortunately for those owners (me perhaps in the future), they can get away with 'goodwill' (ha, bleeding ha) payments.

It's the owners of these faulty cars that are actually making the goodwill payments.

I'm contemplating driving to the UK some time this summer, and I'm genuinely wondering whether, on the grounds of reliability, to take my 35 year-old MGB - especially as it won't be going into the fast lane of motorways.

Imagine some French tailgater sitting behind your Passat, unaware that any second the engine of the car he's following so closely might suddenly cut out! Highly unlikely I know, but it doesn't make for a very relaxing journey.

[sparkyrjp]

Heard from dealer a day or 2 ago, VW are not helping cos the car is over 5 years old , yes 1 month over !!!!:zx11:

So a call to customer services , firm polite but clear that I was seriously think of walking away from VW and going back to Mazda ,this has prompted a small result , a 50% contribution , not great but not as bad as £1100

So Humm Mazda ? if I do it will be the 6th one I would own and so far the sum total of Mazda failures is 1 , an oxygen sensor in my current MX5 , no brainer methinks :approve:

[tdi sport]

Mine is 56 Plate 2.0tdi sport - ALL of mine have been replaced, 1 went last august, another at beginning of october - both just cut car out wen they went which is absolutley disgusting from VW apart from totally dangerous. I decided to get shot rather than pay VW for more injectors but there was nowt about - was going to get 170bhp version as they are not dodgy I believe not like 140bhp ones, did find one but it sold before I could get to see it. Was going to buy a zafira but they are not devoid of problems themselves. By then the price of injectors was coming down quickly and I would'nt have saved any money by selling the car so I decided to get other 2 done and keep the piece of **** for now. Totally disgusted with VW's attitude and the fact there is a problem really. Having said that I still have the car and I do like it, especially as it has been re-mapped to 180bhp.
Last year ws an expensive one for me and that car, £2200 to have all injectors replaced, clutch went - that was £850, and at service the cambelt was due so another £520. Clutch and cambelt would have both needed doing at some point so I try to ignore them - but the injector issue really lets VW down big time.
There is a BIG case for getting a car from auction for £1000 and keeping it for a year, selling for £500 to £1000 and doing it again, you will NEVER lose the money you do buying and maintaining a newer car like a passat. And these stupid ECO cars are even worse, paying through nose for a hybrid/electric/bluemotion car then when things go wong they cost a bomb - never mind the climate change/global warming (depends on weather apparently??) thing is a con base on fraudulent science - man is not to blame, was there climate change 30-40 years ago when we had hot periods and bad winters?? course not. We are being conned!!

[VW1888]

Hi Guys,

Sorry to say that i could not take the expense outlay anymore, wiring loom for the turbo went at a cost of £330 after having paid for three injectors . My total has now gone up to £1455.00 in 4 weeks , thats with 50% parts and labour,i had every faith in vw but i just could not take this anymore. I have traded the car in and went back to Toyota for a brand new avensis tr tourer with a 5 year warranty.

I'am sure there are thousands of excellent passats out there that have years of trouble free motoring but sadly i did'nt get one of them.

Regards,VW1888

[manity]

ouch just when VW have started to replace injectors free of charge aswell as refunding monies already paid out for injectors gone in the past.

[paulthefox]

who was the suppling dealer that you bought the car from.hope it was not Arnold Clark in Greenock:aargh4:

paul:beerchug:

[VW1888]

The car was not bought from vw arnold clark Greenock but it had all the repairs carried out there.....
who was the suppling dealer that you bought the car from.hope it was not Arnold Clark in Greenock:aargh4:

paul:beerchug:

[steve1098]

Had number one injector fail on my '06 2.0 TDI sport a year ago(at 64,000 miles) Dealer replaced and VW gave 30% off as goodwill (still £626 tho!) No problems until a couple of weeks ago then started getting sporadic starts, key in start engine, engine stops after a second with "ENGINE FAULT -GARAGE" showing. Remove key then key in again and engine starts and runs fine!! Sometimes key in/out three or four times before it would start.
Thanks (many!) to this forum (and involvement from VOSA) VW have tested and replaced all four of my injectors (and the associated wiring harness) FOC. I also got a cheque for a full refund of my initial outlay! I'm very happy. My advice, to anyone who reads this, is to get in touch with VW customer services and they will get the ball rolling for you.

[VW1888]

Guys, after hearing about these stories about getting refunds for injector failures, i was thinking about going back to the vw dealer i dealt with and try and get some money back even though i dont have the car any more. Do you think i would be wasting my time or do you think this would be a little cheeky to ask,any thoughts?

regards, VW1888

[Tony_Essex]

I would go straight to VW customer services, as it is they who would authorise any refund. They seem to be bending over backwards to help at the moment, also I believe the VOSA guidance dictates that they refund for these repairs.

To be honest I don't think it would be cheeky to ask, as a refund may restore faith you have in the VW brand so may consider going back one day. Without a refund I would not think that you are ever likely to buy a VW again.

[VW1888]

cheers mate,think i'll pay the dealer a visit in the morning

regards,VW1888.

[Crasher]

I have three more to do Monday, number 2 and 4 are playing up and he wants number 4 doing as well being as number 3 was replaced not long ago. The car is a 2005 and has 130K on it so no chance of any VW UK good will on this one. The price of the injectors at £580 each is shocking.

[steve1098]

Guys, after hearing about these stories about getting refunds for injector failures, i was thinking about going back to the vw dealer i dealt with and try and get some money back even though i dont have the car any more. Do you think i would be wasting my time or do you think this would be a little cheeky to ask,any thoughts?

regards, VW1888
Go for it VW1888, you've got nothing to lose and a lot to gain! :D

[piecost76]

Hello, newbie here!


Have just returned from a 2 week holiday in France & guess what whilst on the motorway just south of Paris I got the "engine fault -garage" message showing. Worse still, it was at midnight on Friday night so no luck of a quick fix!

Green Flag could not help immediately as it was on the motorway so I had to fork out €220 for the recovery & also €80 for the dubious pleasure of staying in a minging hotel on the flightpath to Orly airport with the Mrs & 2 young children!

Next day, Green Flag helped with recovery to a dealer & also a hire car so we could crack on with the holiday & they will refund my initial recovery & hotel expenses but it has cost me €1100 to fix the car from a Franch VW dealer.

The receipt states amongst other things "injecteurs" but also a whopping €580 for a "pompe" which I assume is the HP diesel pump. My sister is fluent so I will get her to translate but in the meantime, what has gone wrong & what is yet to come?

I will be calling VW on monday to see if they can at least contribute (FSH, was serviced by main dealer 500 miles before this happened) but I'm not too optimistic as it has done 120k on a 07 plate. It is a 170 bhp sport estate btw.

[steve1098]

Hi Piecost76, It would appear that the resolution of this injector failure saga is now gathering pace since VW have admitted there's an issue. I don't know whether there's been an official recall as such, but I note with interest on my invoice ("This invoice is for information only") that the dealer carried out "recall 23H9" replacing all four injectors with
4x 03G 130 073 SX. I had a very pleasant chat with VW customer services (0800 083 3914- make them your first point of contact) whilst putting my case across, they then gave me a case reference number and asked me to nominate my (? prefered) dealer. A couple of days later the dealer contacted me to agree a date and time and less than a week after initial contact the job was done. I guess the only fly in your ointment, might be recovering monies from the other agencies involved. Good luck and post up how you get on.

[piecost76]

Just had another look at the receipt & it seems that the fault was the injector pump or en Francais "injecteur pompe".

So, I have got the injectors to come then!

[Crasher]

The one we have just done today was interesting. It had a new number 3 a while back fitted by the dealer. Just under a year ago I had to do a new flywheel oil seal, clutch, DMF and full balancer shaft/oil pump assembly. Ever since I have known the car the idle was poor. Even after a new DMF it was not very good. Today we fitted new injectors in 1, 2 and 4. After fitting you must reset the lift settings and we found 1 and 2 took nearly two full turns to reach the bottoming out point at which you should back them off 180 degrees. We found this odd but put it down to the new injectors, when we checked number 3, it took two full turns to bottom the injector out as well and the same for number 4 so according to the VAG specs the settings were 1 and a half turns out which is huge. I was worried at first, the thought of damaging £2300 worth of injectors made me go over the setting five times until I was happy but I could not see anything wrong. I started it up and now the idle is absolutely steady…very odd. Ohh by the way "injecteur pompe" would translate as "Pump Injector" and that IS THE injectors, one of anyway.

[Quatrelle]

...... Ohh by the way "injecteur pompe" would translate as "Pump Injector" and that IS THE injectors, one of anyway.
I'd definitely go with Crasher on that one.

I wish you luck on getting your money back from VW. I'm trying to twist VW France's arm here to do the same as VW UK. My last letter to them got the reply that they see no need for a recall (for that I read 'have no intention').

A recall number in steve1098's post may help convince VW to try to get France to give you a refund - I'd be very interested if they did! You might think you get a raw deal in the UK, but believe me the customer in France gets little or no respect.

I've also written to Martin Winterkorn, VW Germany's CEO. I see no point in talking to the monkey, I prefer the organ grinder, but I suspect my letter will be given to some minion (or monkey) for a reply. That was sent before steve's post, so I'll keep that in mind.

It was interesting to read Winterkorn's speech at VW's presentation at the Frankfurt Motor Show when he said, after talk about the VW group overtaking Toyota as the world's largest car maker, ...size should instead be measured in terms of "satisfied customers", and if judged by such measures the Volkswagen Group would still achieve its goal of being "at the pinnacle of the motor industry by 2018". Ha, Ha. I'll probably have to remind him of that.

[bundao]

I have three more to do Monday, number 2 and 4 are playing up and he wants number 4 doing as well being as number 3 was replaced not long ago. The car is a 2005 and has 130K on it so no chance of any VW UK good will on this one. The price of the injectors at £580 each is shocking.

I don't think there have been any refusals of "good will" on this matter. Once you put your foot down with VW customer care (just say you've spoken to VOSA) all is sorted.
I see you've already done the work now crasher but you've got to get your customer to chase up VW for a refund.

[Crasher]

I am doing the job for another garage so it is up to him what he tells his customer to do, we do a lot of specialist work for other local garages who don't wish to go in that deep and who do not have the tools for certain jobs. I took the job on as I quoted a little less than the £2500 the VW dealer was quoting and that was last week so if there was going to be any good will it would have already been mentioned.

[VW1888]

Hi guys, Just to let you know that i eventually got £980 back from VW but they would not give me a full refund for all the work carried out as they started to come up with excuse after excuse sayin that certain items were not connected to injector failure hense they would not pay out.This is hard to take as the VW garage that carried out the work said it was connected but unfortunately big brother VW refused budge and has the final say,i am £206 out of pocket but it could have been a lot worse i suppose!!!! One thing i have learned is that i will never buy another VW again after this experience and also my father has traded his 07 passat in too after seeing what i've been through, as his calipers were starting to sieze. His car was also starting to loose power and performance (injector nightmare all over again). I have now drawn a line under this cr*p and moved on ,Best regards to everyone here and take care guys..

rg

[Crasher]

Good luck elsewhere, maybe you should try a brand without any recall issues, such as Toyota...

[kenney]

Good luck elsewhere, maybe you should try a brand without any recall issues, such as Toyota...you must be joking now,have you any idea how many recalls Toyota have had

[Crasher]

The irony was lost on you then...

[kenney]

The irony was lost on you then...
oops
:o :o :D happy new year anyway

[Quatrelle]

Good luck elsewhere, maybe you should try a brand without any recall issues, such as Toyota...

Yebbut, at least they tell you when there's something wrong with your (their) car, as opposed to letting you risk getting killed and then eventually doing a quiet 'campaign', and maybe then only as a result of this forum.

And not yet in every country, even to the extent of denying there's any problem. A complete shower of <removed>

[Zeb]

Have any guys were given a courtesy car, while your car was at VW, to check and replace injectors? VW said they will give me a courtesy but don't know which one :( Just hoping it's not a 1.2 litre Polo :( A new Passat will do :D


Sent from my iPhone using Tapatalk

[Crasher]

Yebbut, at least they tell you when there's something wrong with your (their) car

Only after being destroyed by the international press and threatened with a class action in the USA.

[Quatrelle]

Only after being destroyed by the international press and threatened with a class action in the USA.

Yes, I wasn't defending Toyota, or holding them up as a shining example of how things should be done (as a pointer to their legendary quality, a local woman's Toyota has been back to the dealer 16 times in 18 months). On the contrary, in order to demonstrate what a pile of excrement (polite word) VW's so-called 'customer care' is, I was suggesting it was even worse than a similar pile.

I remember saying to the workshop manager in our local (French) VW dealers some years ago that there was talk on the internet that some TDI engines had dodgy injectors. His reply was to the effect that I shouldn't believe everything I read on the internet. Who was the mushroom, him or me?

We (the customers) could do with a class action against VW on this.

[Stuart W2]

We (the customers) could do with a class action against VW on this.

Yes, the threat of such an action at an earlier date might have concentrated minds, but assuming that all the affected cars are rectified and all past costs incurred are reimubursed then to that extent a class action now probably wouldn't achieve much.

Having said that, I still haven't heard a peep from VW regarding my BKP, but since Crasher said that the recall....er, I mean campaign....was phased then presumably I'll be contacted at some stage. And if owners are being contacted alphabetically by surname, for example, then I'll be one of the last anyway.

Also, I don't know precisely what's happening in France nor indeed the rest of the world.

[Crasher]

We (the customers) could do with a class action against VW on this.

The problem is that VAG did not make the faulty injectors even though it is their responsibility as the supplier to the customer. These injectors were supplied to them by Siemens and I imagine VAG Deutschland are as angry as you are if not more so. We in the UK are being threatened by a railway line equipped with Siemens rolling stock, I hope no one is expecting to get to work on time using Cross Rail.

[martin1810]

The problem is that VAG did not make the faulty injectors even though it is their responsibility as the supplier to the customer. These injectors were supplied to them by Siemens and I imagine VAG Deutschland are as angry as you are if not more so. We in the UK are being threatened by a railway line equipped with Siemens rolling stock, I hope no one is expecting to get to work on time using Cross Rail.

I hate to correct you but the PD piezo injectors are a joint VAG and siemens project. They even built a new factory to make them if the press releases are to be believed. So it's not a case of poor outside supplier. So lets hope VAG don't help build the trains. !!

[Teflon]

Only after being destroyed by the international press and threatened with a class action in the USA.
Can't argue with that.

The disappointing thing is that on injectors and probably a dozen other things, VW UK have back-heeled people until pushed into sorting it by VOSA. They never did anything for people out of warranty with the early DSG gearbox problems, whereas in the USA they had to give everyone a lifetime warranty. It still makes my teeth grate that they want me to have a new cambelt at 4 years old and only 20k miles (only 11k on the Golf and about the same on my wife's car :aargh4:), but in the USA it is 80k miles with no time limit.

If they weren't so ugly my next car would definately be a Toyota. At least they face up to their problems now, although maybe even they have an equivalent of the cambelt scam.

[Crasher]

I hate to correct you but the PD piezo injectors are a joint VAG and siemens project. They even built a new factory to make them if the press releases are to be believed. So it's not a case of poor outside supplier.

I don't know much about the business relationship but I have taken steps to find this out.

[PHASTAZPHUK]

I have a 56plate 2.0 170bhp pd with 110k on the clock and its still on the original injectors.Do these suffer?

[Crasher]

Yes they most certainly do!

[PHASTAZPHUK]

Oops i spoke to vw northampton + vw customer services directly and both said its not affected, how do i make them see sense and change or check my injectors? Its scary to think it could grind to an undignified stop in the outside lane of the motorway.

[Crasher]

What is your engine code?

[PHASTAZPHUK]

WOW what a mixed day so far,Postman delivered a letter from VW offering me a free precautionary injector check Hooorah and then i got nailed by the CSA and its still only 10.30am

[Zeb]

Lucky for some.....not for me! VW did precautionary check on injectors. When I came to collect the car, I was told the injectors have been replaced at some point so they won't need replacing.

Then they started to quote me stupid and ridiculous quotes for bushes, and rear hubs?!?!?

Where do I go from here? Should I appeal against it or take it somewhere else?

The day I dropped the car off the engine light came on, saying emissions garage in which they deleted it and never told me why it came up.

Pathetic service!


Sent from my iPhone using Tapatalk

[rapport25]

Lucky for some.....not for me! VW did precautionary check on injectors. When I came to collect the car, I was told the injectors have been replaced at some point so they won't need replacing.

Then they started to quote me stupid and ridiculous quotes for bushes, and rear hubs?!?!?

Where do I go from here? Should I appeal against it or take it somewhere else?

The day I dropped the car off the engine light came on, saying emissions garage in which they deleted it and never told me why it came up.

Pathetic service!


Sent from my iPhone using Tapatalk

Zeb, I would be asking when the some point was. I would need to double check my previous threads. But I seem to remember when I spoke to VW Customer Service that the new type of injectors have only been available since 2010.

When did you purchase your VW?

You could always contact VW customer service as I found them excellent. And really wanted to help and resolve the matter.

As for quoting for the other parts. A free health check sir :biglaugh:.

Hth's Rappy.

[Crasher]

Where do I go from here?

I suggest you go to an independent for a second opinion and if you PM me your email I will send you the VW TPI that shows what should be check, the Indi should also be able to see why the MIL is on. Tell us what happens and we can go from there.