How long does the car take to deliver from specified build week

[vwparly]

i went chasing the free hire car today with my lease co. after initially telling me a few weeks ago that they couldnt do it they have now confirmed that up till last tuesday/wednesday VW were supplying the cars, but have now suspended giving them out pending a meeting tomorrow.

I am only just at 16 weeks, so who knows whne i might see this car.

I am getting more and more ****** off tbh. If it wasnt such a great deal, i would have cancelled by now!!

will post more if i hear anything

[rmccardal]

Registered my loan car requirement (Jan 8th is 16 weeks)

Let's see what they say!

[benway]

Just got an update about my order placed at the start of September (2010 that is, we may need to start including the years in our order dates the speed this saga is moving).

"The current status of your order is:

Status V

Status P – awaiting allocation
Status V – allocation assigned
Status 00 – Assigned to factory no production week scheduled
Status 10 – Factory ordered with production week
Status 20 – factory ordered with confirmed build week

This means that your vehicle is still awaiting a build week.

VW are currently looking at providing Free support cars for customers, however we are awaiting confirmation of this and will know more details in the New Year. We will give you a further update week commencing 10th Jan, when we should hopefully have a build week for you, and should have further confirmation of the Support vehicles situation."

Yay............

Happy new year all!

[davej_523]

Did you get this info from VW directly or your dealer ??

[benway]

My lease company.

[davej_523]

Thanks

[shefwhite]

:Blush:
Eventually picked up my new CC today!!

Drove back from Wigan, nice 90 mile run and the car is great.

Will be posting some pics over the next few days.

Any questions please feel free to ask. :Blush:

[cc170gt]

Congrats on new car . What spec did you order?

[cullinp]

Ordered end August, eligible for my relief car today......thing is.......VW are closed! Typical really.....getting the relief car from Europcar on Tuesday or Wednesday.......better not be a bloody Astra!

[Scooby-Doo]

CC170GT ---- When are you collecting yours ??

[cc170gt]

Hi Scooby, Car still at Grimsby docks but is being registered from today to avoid extra VAT . Not concerned because got a CC as support car . Probably get my car within next few weeks .

[cullinp]

Is that supplied through Europcar CC170GT?

[fordgt40]

My supply car from Europcar it's a Merc B Class Auto, had it for 3 weeks now, getting to quite like it, still no news on build date yet, ordered 24 August.

[Scooby-Doo]

ordered 24 August.
That's a long time and still no build date,although I've had 3 build dates and none have been correct so far.Last call from VW CS said I'd get a replacement for the VW Fox and an update on my order later this week so we'll see what materialises.

[cc170gt]

Is that supplied through Europcar CC170GT?
Yes , car supplied through Europcar . Had insignia for 4 weeks then it was recalled for a steering problem so they gave me a CC with 61 miles on the clock.

[fordgt40]

.
That's a long time and still no build date,although I've had 3 build dates and none have been correct so far.Last call from VW CS said I'd get a replacement for the VW Fox and an update on my order later this week so we'll see what materialises.


To be honest I've given up bothering now, I've to keep reminding myself what spec I ordered it's so long ago, I've got a free car now for as long as it takes so it's all in the hands of VW to hurry things along

[IanRG]

I ordered mine on 5th of September, still no build week. although my lease company only sent the order confirmation through to me on the 28th October so haven't got a clue whats going on!

Might try chanting and a human sacrifice, you never know .......

[rmccardal]

Cannot believe some aug/sep orders have not been allocated build weeks.

My dealer got the order sep 8, but Germany did not accept until 1oct (dealer had no allocation left)

Mine SHOULD go into production this week.

Scream and shout at VW, worked for me.

[Gregmeister]

Scream and shout at VW, worked for me.

Well, I ordered my car towards the end of September and at the begining of Dec, the dealers were suggesting a due date of early January. I'll be interested to find out how that has changed before I take your advice and start screaming/shouting at VW. :)

just awaiting the required info from my lease company

[rmccardal]

Dealer update:

Car was built before christmas !! Released to shipping on the 25th (hahah quality control should be interesting)

Could be here next week.


(think the priority marker on my order has taken at least 6 weeks off delivery time)

[Gregmeister]

Dealer update:

Car was built before christmas !! Released to shipping on the 25th (hahah quality control should be interesting)

Could be here next week.


(think the priority marker or my order has taken at least 6 weeks off delivery time)

ar5e and elbow are the phrases that spring to mind. VW dont seem to know whats going on with their own production system ... its a surprise anything gets built correctly judging by this.

[cullinp]

Totally frustrated now. Was told by both my lease company and VW dealer to expect my relief car today/tomorrow.

Pushed the dealer today who explained they were just sending the request through to VW.

30 mins later call back from dealer to say they'd made a mistake and I'm not eligible until the 11th. I've released the car I've been hiring myself due to expecting to get my Europcar this week. Now have the inconvenience of going back to hire a car for a further week with associated hassle etc due to both my dealer and lease company being unable to use a calendar properly!

Very grumpy indeed.

[fordgt40]

Just had confirmation that my car car is on it's way to Grimsby, dealer said I should have it in a couple of weeks, if that happens it will be almost exactly 6 months from placing the order.

[Gregmeister]

Well, just got off the phone from the lease company ..... My car was ordered on 16 September 2010, not 22 as I originally thought. Anyway, it's not even been allocated a build week yet ... :mad:

I was also told that they dont do a solid black colour any more so I was told it was going to be a solid grey colour instead ..... I politely but forcefully told them that if they supplied me with a grey car I would reject it on deliver (probably wouldnt but I orderd a black car ..... so thats waht I should get). So, they've apparently agreed to supply me with the pearescent black instead FOC. I should think so too.

[IanRG]

Got this from my lease company today........ Not a happy chappy, not happy at all!!!!!:zx11:


VW have advised that they are still waiting build dates on all orders, as I have already advised due to the high demand of the VW Passat it has caused lengthy delays.

I can assure you that all orders placed through First Call Leasing have been accepted by VW (I believe some orders have been rejected!!!) and order numbers issued. The only confirmation I have received so far is that the vehicles will be and have to be delivered in the Quarter 1 (Jan / Feb / March) period. I am hoping they will be before March however I appreciate some people will now prefer to wait for the new registration.

All though VW have told me on several occasions that a hire car will not be available I am currently waiting to see if this is still the case as it has been bought to my attention that other customers have received one after a certain length of time. Although I can not promise anything at this moment I am doing my best to work towards a positive outcome.

[vwparly]

ian/grieg

Both your stories ring exactly true with me.

I ordred mine at the start of Spetember, and although i have been told that my order has been accepted i have no build date, but have been told it should be done by end Feb (i am assuming delivery some time in March).

i also ordrered the black clour, but they told me i could have the pearl black FOC (i actually changed it to the pearl gray cos i actually liked that but didnt want to pay for it :beerchug:).

I too was originally told that VW wouldnt give a FOC hire car as it was a lease deal, but seeing that others on here have been supplied with them when leasing i pressed by lease guy and got the message the vw had now suspended giving out lease cars pending a decsion on how to gop forwrd with that just before xmas

To be honest - its a lease car and i couldnt give a stuff what its reg number is - the thought of it being into April when i ordered in at the start of September is doing my head in :aargh4:.


About to get on to my lease co again as they are just iopen again after the holidays - will let you know how i get on.

[HasselHoff]

Hi and Happy New Year to you All,

I have been reading this site for awhile now. I too am in the same boat as the rest of you. My company place the order of CC GT at the end of Sept, & still no news. Though for me I have the previous company car extended until the CC arrives.

I've been reading through other posts on PassatWorld and MyTREg, they too have seen extreme delays on their orders, and they've been told of many different excuses too of why the car is still awaiting parts, solid black paint no longer available, sat nav, ect, ect.

It is a waiting game, I hate it, but hope to have some sort of news in the next few weeks.:( (He says!! but not counting on it!)

[Gregmeister]

VWparly,

Be warned, in December I was told to expect the car in January and now January is here, I'm being told to expect in Feb/March. I'm tempted to sack it off and order something else for fear of the delay being extended even further. I'm the same as you, I couldnt care less about the new reg plate ... I just want the car ASAP. I just cant understand how they could realistically give you an ETA of November, only for that to be put back by three months. How on earth can it take that long :aargh4: ... I'm megga frustrated with VW. If they had told me of the delays up front, I could have decided to wait or go elswhere .....

[jonnymatrix]

I have just spoekn to VW. My car was ordered early october and I have just been told it has a provisional build week of 12 which is something like end of March. Before Christmas I was told it had a provisional build week of 8 which would be end of Feb so in the space of 2 weeks it has shifted a month!

Still no news on the loan car front!

[vwparly]

Hi,

when you guys say you are talking to VW, who are you calling. i dont have any refrence numbers etc as i am going through a lease company.

any advice gratefully recieved cos i think i may talking to them direct as well!

[jonnymatrix]

I managed to get the dealership name out of my lease company and I have been speaking to the Fleet guys at the dealership which are dealing direct with VW. They have been very helpful in terms of information even though I dont like the information coming through!

[Scooby-Doo]

VW CS are on 0800 0833 920. You need an order/comission number from the dealer so that they can trace it.

[ahennessy1]

i ordered 2nd week of October and today have been told my car has a build date of 17th January, after reading everyones comments on here though im not sure to take this confirmed build date with a pinch of salt or to just cross my fingers as wait, have also been told delivery date end of Feb. Does this sound right ?

[Gregmeister]

i ordered 2nd week of October and today have been told my car has a build date of 17th January, after reading everyones comments on here though im not sure to take this confirmed build date with a pinch of salt or to just cross my fingers as wait, have also been told delivery date end of Feb. Does this sound right ?
I would take a large dose of salt with that. I was told today that my car will be built in March .... and I ordered my one on 16 September :(

[jonnymatrix]

I would take a large dose of salt with that. I was told today that my car will be built in March .... and I ordered my one on 16 September :(

I too would do the same. Mine was ordered first week in october and accepted by the factory at the same time, I have been told build week 12 which is end of March delivery 3-4 weeks later!

[ednaroad]

A little good news amongst all the frustration!
Mine's in the country awaiting transportation to the dealer. Yay....

[hartry]

Woo hoo mine is built and at quality control, according to VWUKCS.

Ordered 13th October but I believe the lease company had 'pre-ordered' it and then just filled in the details on the colour, trim etc when I placed my order with them.

[Scooby-Doo]

Mine's in the country awaiting transportation to the dealer. Yay....


What colour inserts have you specced with the cornsilk ??

[Gregmeister]

Woo hoo mine is built and at quality control, according to VWUKCS.

Ordered 13th October but I believe the lease company had 'pre-ordered' it and then just filled in the details on the colour, trim etc when I placed my order with them.
you lucky lucky man ...

I orderd a few optional extras that meant it needed to be a fatory order :(

Ok guys, go on ... torture us with some pics of them when ythey arrive :beerchug:

[ednaroad]

What colour inserts have you specced with the cornsilk ??

Standard aluminium

[simonsheil]

Ordered in mid July and was told prior to Christmas car was a week 2 buikd, however, phone call today saying it was arriving in the country today. :beerchug:

GT 170 Tdi manual, moonlight blue, park assist, ADC, Lane assist, Xenons, Chicago wheels, climate seats, mdi, ambient light pack, rear sunblind and digital tyre pressure monitor.

[ahennessy1]

I too would do the same. Mine was ordered first week in october and accepted by the factory at the same time, I have been told build week 12 which is end of March delivery 3-4 weeks later!

Had confirmation email today from the dealer and leasing company both saying confirmed build date 17th January , although have to add it's not a gt just a standard cc in candy white and no upgrades whatsoever, mustnt grumble though I'm sure will still look the biz..........

[hartry]

Ordered in mid July and was told prior to Christmas car was a week 2 buikd, however, phone call today saying it was arriving in the country today. :beerchug:

GT 170 Tdi manual, moonlight blue, park assist, ADC, Lane assist, Xenons, Chicago wheels, climate seats, mdi, ambient light pack, rear sunblind and digital tyre pressure monitor.

please post a few pictures of yours when it arrives, mine is moonlight blue with ambient lights minus a few of the other options you specified, haven't been able to find many pics of moonlight blue ones....

[simonsheil]

please post a few pictures of yours when it arrives, mine is moonlight blue with ambient lights minus a few of the other options you specified, haven't been able to find many pics of moonlight blue ones....

Will do, I work away during the week and I doubt it will be ready for Saturday sso probably a fortnight tilll I pick it up.

[rmccardal]

My Mundano has been dropped off by europcar. 16 weeks to the day after dealer got order (Sep 8). So don't take any of this date factory accepted the order (1 Oct for me) for loan car.

CC should be with my dealer this coming week with any luck.

[vwparly]

I think i am going to blow a gasket! :zx11::zx11:

Just had a mail saying the new estimate for delivery to the dealer is 31st March (another 4 weeks later than last one) - this is only an estimate as well - still no confirmed Build date.

Also - i have been chasing on the hire car subject and have had no word on it at all.

This is for a car ordered at end of Auguston the basis that delivery would be mid November.:aargh4::aargh4::aargh4::aargh4:

now, wheres that lease Co phone number.............

[Scooby-Doo]

I think i am going to blow a gasket!


I know I've blown a gasket.

[ednaroad]

I think i am going to blow a gasket! :zx11::zx11:

This is for a car ordered at end of August.

That is very strange! I ordered mine at the end of August too, except I'm collecting mine from the dealer this Friday. No concellation I know but I do feel for you.

[vwparly]

That is very strange! I ordered mine at the end of August too, except I'm collecting mine from the dealer this Friday. No concellation I know but I do feel for you.

Glad to see that someone is actually getting a car - and theres some hope that i will eventually get one. ;-)

Theres a passatt forum (passatworld?) where i was reading some persons theory that VW have almost thrown the towel in and if you dont have a conformed build date you wont be seeing your car. Something about an offer of a specced up passatt. I know these things fly round forums, but you cant help but wonder with the way things are going.:1zhelp:

anyway - post pics of the car so we can see one for real!;)

[Gregmeister]

VWparly ... I feel your pain ... I'm very much in the same boat.

I have to say tho, I went down to my local VW dealership at the weekend and they had two spanking new (2011 spec) Passat CC's on the forecort waiting to be collected so they are coming through, just somewhat slowly. I suspect with the introduction of the changd spec, there have been some teething problems that needed to be overcome .... hopefully they will start churning them out a bit faster now.

[Scooby-Doo]

Something about an offer of a specced up passatt

Sorry,but there's "nothing" about a specced up Passatt that would make me want one.
I'm currently an unconfirmed week 7 so I'm still waiting, somewhat patiently these days, as my order was placed on the 10th July 2010.So it'll be 34 weeks and no "piano black" trim.Not very happy.:(

[Gregmeister]

there's "nothing" about a specced up Passatt that would make me want one


I completely agree .... and I really do not find the new shape Passat appealing .... it reminds me of the new shape Toyota Avensis

[jonnymatrix]

I would certainly like to know whats going on. VW dealer doesnt seem to want to speak to me anymore, the guy is always away from his desk or on another call and refuses to call me back. It makes me think something is going on they dont want me to know about. I can honestly say though I will not accept a different car and I am having the passat CC on the same money I originally agreed. Its not my fault VW dont seem to know their **** from their elbow.

[Scooby-Doo]

VW dealer doesnt seem to want to speak to me anymore, the guy is always away from his desk or on another call and refuses to call me back.

They must all go to the same charm school.
Since July I've yet to receive a return call,an update on my order or any contact with my dealer unless I've called them.
Wouldn't worry too much,not being able to speak to the dealer is par for the course.

[Gregmeister]

I spoke to the Lease company again today ... still no change from the build date of 'some time in March for delivery in April' :zx11: By the sounds of it, I'm not missing much by not talking to (or being ignored by) the deal directly

Although, in fairness, the VW dealership are now supposedly arranging a relief/hire car for me in the interim. My order was placed 16 September 2010 which by my calculations makes 5 January the magic 'Week 16'. So lets just see what they offer ... I can just see a Fox with my name on it ;)

To be honest, I dont really want a hire car ... but I figure if they are having to pay for it then they are more likely to build my car in prefernce to someone who has not taken/is not aware of the hire car option.

[rmccardal]

If only that were the case!! ^

Some of you will be able to have your order marked as 'priority' by a member of the Customer services escalations team. (scooby for sure)

This will NOT happen via the dealer, they have no power.

As I have said before, you MUST email them. If anyone wants any more info then PM me.

[paulthefox]

hi all

have just spent 2hours reading this epic thread really hope you all get it sorted in the end.
those cc must really be worth waiting for, wish it was me;)

paul:beerchug:

[Scooby-Doo]

'priority' by a member of the Customer services escalations team. (scooby for sure)


I hope you're right,told by VWCS that I would get an update last week but still only showing "provisional" week 7 as of today.Very nice lady keeps telling me that production is picking up so whether this is her way of quietly telling me that I might get the car quicker ?
Downside is do I really want to register it before 1st March = Catch 22 really.

[paulthefox]

why before march 1st?

[Gregmeister]

why before march 1st?

cars registered on or after that date would have the new '11' reg mark rather than the '60' reg mark

[jonnymatrix]

Just spoken with the dealer after waiting for a few days for a call back. My Car has a provisional build week of 11 which is 14th March delivery 3-4 weeks after.

Apparently one of the big problems with the CC has been that dealers have massivly ordered cars over and above their allowance of 100 cars per month. Its these over orders which will not be honored by VW and customers will be informed. Luckily it looks like my dealer was sensible which makes a change!

As for the support car, they have no news but are expecting a statement from VW very soon as to the status. I am due a car on 31st January so will just have to wait and see!

[Gregmeister]

Just spoken with the dealer after waiting for a few days for a call back. My Car has a provisional build week of 11 which is 14th March delivery 3-4 weeks after.

Apparently one of the big problems with the CC has been that dealers have massivly ordered cars over and above their allowance of 100 cars per month. Its these over orders which will not be honored by VW and customers will be informed. Luckily it looks like my dealer was sensible which makes a change!

As for the support car, they have no news but are expecting a statement from VW very soon as to the status. I am due a car on 31st January so will just have to wait and see!

I've been told provisional build week 12 even though my ordere went in 2 weeks before yours. still no word on a hire car yet.

[jonnymatrix]

I've been told provisional build week 12 even though my ordere went in 2 weeks before yours. still no word on a hire car yet.

Im totally expecting my date to change as it certainly wouldnt be the first time. Ive been quoted week 15, 12 ,14 and now 11!

[JonMarsh]

My order was placed mid November and I've been told expected delivery is end of April. Oh well, at least I'll get the new plates - 12 is my lucky number!

[Gregmeister]

My order was placed mid November and I've been told expected delivery is end of April. Oh well, at least I'll get the new plates - 12 is my lucky number!

What spec was that for?

[rmccardal]

Car arrived at dealer today! :-)

Paperwork should be with me tomorrow and delivery Friday/Monday.

[Gregmeister]

Car arrived at dealer today! :-)

Paperwork should be with me tomorrow and delivery Friday/Monday.

great news!

PICS PICS PICS!! ;)

[JonMarsh]

What spec was that for?

GT140 DSG with 12 way Electric Seats, Bixenon and MDI.

[Drifty]

What spec was that for?

My order was only placed by the dealer in mid/end Nov too and I have the same estimated delivery - (my spec in sig below)

[Gregmeister]

My order was only placed by the dealer in mid/end Nov too and I have the same estimated delivery - (my spec in sig below)

It makes me wonder why there is such a delay with my order. It my be an issue that the colour I chose was no longer available (solid black) but according to the lease company its down to a shortage of parts. It's hard to know what to believe really.

Anyway, I've sent an email to vwcs so let's see what they have to add.

[Scooby-Doo]

delivery Friday/Monday.
That's great news,might be the first in "New arrivals" ??

[fordgt40]

Got a registration and chassis number earlier this week so should have mine next week sometime but you never know.

170 DSG silver leaf, truffle, burr walnut trim, folding mirrors. bi-xenons, sunroof. ordered 24th August.

[ednaroad]

Today's the day!

[Gregmeister]

Today's the day!

Congratualtions!! :beerchug:

Get some pics up (on the new arrivals thread) when you get chance so we can all be even more jealous!

[Scooby-Doo]

so we can all be even more jealous

+1

That's great news,hope all goes well.

[Drifty]

Today's the day!

I hope there are no last minute Dramas :beerchug:

Looking forward to you deleting the word "Ordered" from your sig... and looking forward to the pics even more!

[ednaroad]

I hope there are no last minute Dramas :beerchug:

Looking forward to you deleting the word "Ordered" from your sig... and looking forward to the pics even more!

None whatsoever! Car collected and it's very very nice. Much improved from my last B6 Passat 140 Sport. Pics to follow.

[Scooby-Doo]

Deep Black with Cornsilk / Black Leather Interior

I think it says the same on my order form.:approve::approve:

[Drifty]

No whatsoever! Car collected and it's very very nice. Much improved from my last B6 Passat 140 Sport. Pics to follow.

Just saw the pics in the other thread - many thx

Quick question on the badges... is there a Bluemotion badge on the front grille too? and did you opt for the model deletion option? (waswondering if these leave the bluemotion badge on even if the model is not applied.

[ednaroad]

Just saw the pics in the other thread - many thx

Quick question on the badges... is there a Bluemotion badge on the front grille too? and did you opt for the model deletion option? (waswondering if these leave the bluemotion badge on even if the model is not applied.

No options - the car is a standard 170 GT DSG - The Bluemotion badge is only on the bootlid.

[rmccardal]

Got the MOFO!!!

[Gregmeister]

Got the MOFO!!!
:beerchug: now wheres the pictures? ;)

[rmccardal]

Haha will get some taken in the daylight!

Any specific areas people want snapped?

Car has:

RNS510
Dynaudio
MDI
Park Assist with rear view camera
Keyless entry/start
Panoramic sunroof / rear blind
Folding mirrors
Ambient lighting pack
No model inscription
Bi-Xenons

Maybe some others, can't remember at the mo!



:beerchug: now wheres the pictures? ;)

[vwparly]

Glad you guys have actually taken delivery - it makes me feel better knwoing some have made it to teh country.

Have made some progress today, but still no build date. At last though i have had it confirmed i am due a hire car. This may be a change to practice, but they have told me i wont get it till the build date is confirmed. Hopefully this wont be too long given the order was accepted at the factory on 30th October (even though the car was ordered at the start of September!)

Anyone else have a factory acceptance around that date?

have a good weekend in your new cars guys! :beerchug:

[Drifty]

Haha will get some taken in the daylight!

Any specific areas people want snapped?

Car has:

RNS510
Dynaudio
MDI
Park Assist with rear view camera
Keyless entry/start
Panoramic sunroof / rear blind
Folding mirrors
Ambient lighting pack
No model inscription
Bi-Xenons

Maybe some others, can't remember at the mo!

:beerchug:

All the above please ;)

I am starting to sound like a broken record but... as you have no model inscription, do you still have a bluemotion badge on it?

and where is your MDI? - glovebox or centre arm rest?

Thanks in advance

D

[rmccardal]

No badges at all.
MDI in glovebox.

Slight buzzing from passenger side tweeters!!!!! she's already booked in for Friday ;-) the techs are going to have fun solving that one.

Smooth ride, amazing stereo, brilliant satnav and gorgeous cabin. I like.

[hartry]

rmccardal, please show us a few good pics of the ambient lighting, i realise you might have to wait until this evening unless you have a garage!

[rmccardal]

Haha will try. This means I gotta bust the dSLR out!!!

[hartry]

Thanks, it is one of the few options i have specified but the pice on the vw websites are pretty pap. Not really sure how they work either, on the website it shows the footwell lit up but I guess that the footwell only lights when the door is open, but the armrest area on the door is lit all the time when the lights are on?

[hartry]

*pics not pice!

[rmccardal]

Footwell lights are on when headlights are on. Thy stay one while you drive Can be dimmed via settings menu.

Door trim lights are strips of led that downlight onto arm rest area, they are adjusted via dial on the dash that also controls dial brightness. Not as effective as on my A6, but look pretty cool.

There are also two red led downlights in roof panel above centre console. Not sure if these are standard or part of ambient pack.


Thanks, it is one of the few options i have specified but the pice on the vw websites are pretty pap. Not really sure how they work either, on the website it shows the footwell lit up but I guess that the footwell only lights when the door is open, but the armrest area on the door is lit all the time when the lights are on?

[hartry]

Footwell lights are on when headlights are on. Thy stay one while you drive Can be dimmed via settings menu.

Door trim lights are strips of led that downlight onto arm rest area, they are adjusted via dial on the dash that also controls dial brightness. Not as effective as on my A6, but look pretty cool.

There are also two red led downlights in roof panel above centre console. Not sure if these are standard or part of ambient pack.


Thanks for that, sounds better than I was expecting, looking forward to the pics. I'm pretty sure the two red LEDs are standard, I had them on my old B6 and on the Golf mk6 I have been driving since the B6 went back.

[Scooby-Doo]

Ah well,it would appear that VWCS can't push orders along.My week 7 provisional is now week 8 provisional :aargh4:
They have managed to change my Fox to a new Golf Tdi match,very nice car extremely comfortable & quiet and I've never before seen my fuel readout show 56.9 mpg over 100+ miles, so used to seeing 28-30 mpg.:approve:

[rmccardal]

Oh but they can!! They just don't want to!! Ask to speak to Kelly Whittam, she HAS the power.

Glad you got a better car in the meantime though.

[Scooby-Doo]

speak to Kelly Whittam

I might give it a try tomorrow.


a better car

Better but oh so bloody "drab", probably £21,000 of very good,very well engineered car but doesn't do anything for me.Might sound somewhat ungrateful but that "spark" isn't there.

How's that beautifull car you've got, going - there's a bolt of lightning between me and a nice Black CC with cornsilk interior.

[markvrs]

Hi all, been following this thread for a while as I see the Passat CC fiasco unroll as I wait for mine.

Ordered 21st Sep and told 12 weeks, would have it by Christmas.

Informed in November it would be late but would get a support car from mid Jan at no cost so decided not to cancel. (my error)

Received support "car" today. A VW Sharan people mover. Was told it would be a Passat or equivalent by Europcar this morning but this is what they brought. When I complained I was told they had to give me a VW product and that was all they had. They also told me it was classed as a car. Told to take it or leave it.

Wife will not drive it, and why on earth a big van with windows is the same as a 4 door coupé beats me.

Still no firm date for my CC. Have bought new Audi and Skoda in the last few years, this will be my last VAG product as I object to be taken as a mug.

Lovely product, terrible way of business. :(

[cullinp]

Hi all, been following this thread for a while as I see the Passat CC fiasco unroll as I wait for mine.

Ordered 21st Sep and told 12 weeks, would have it by Christmas.

Informed in November it would be late but would get a support car from mid Jan at no cost so decided not to cancel. (my error)

Received support "car" today. A VW Sharan people mover. Was told it would be a Passat or equivalent by Europcar this morning but this is what they brought. When I complained I was told they had to give me a VW product and that was all they had. They also told me it was classed as a car. Told to take it or leave it.

Wife will not drive it, and why on earth a big van with windows is the same as a 4 door coupé beats me.

Still no firm date for my CC. Have bought new Audi and Skoda in the last few years, this will be my last VAG product as I object to be taken as a mug.

Lovely product, terrible way of business. :(

They're lying, I've got a brand new Vauxhall Insignia SRI from them as my relief car.

Could be worse though, lad at work has been given a Peugeot 3008!!

[Gregmeister]

given a Peugeot 3008!!

Oh my life ... I think I'd rather walk ... lol

[rmccardal]

Have any of you guys been offered a Regular Passat instead of the CC yet?

Heard a few things about orders that won't be built etc. They took the whole 2011 allocation for CC's in 2010 apparently.

[jonnymatrix]

Just had a response from dealer on my car. The second paragraph will make you laugh! I enquired about the coutesy car and Im told I am able to have a courtesy car 2 weeks after I get my CC. I questioned this with them and they said it was correct incase my order slips! So it looks like VW have changed the goal posts again on Courtesy cars as my 16weeks was up on 29th January.

There’s no change from last time we spoke, unfortunately. The estimated build week is still 11 (which is week commencing Monday 14th March) for a mid April delivery.

With regards to courtesy cars, it gets a bit messy but long story short, due to the massive demand for this model, Volkswagen have opened up a lot more build slots and are building them quicker, but as a result they are taking another look at when customers are due courtesy cars, if at all. At this stage we are still awaiting confirmation from Volkswagen as to the exact date of your courtesy car eligibility date. As it stands, you are looking at 26th April 2011, but this could change.

[Gregmeister]

well, my 16 week deadline passed on 5 Jan ... still no word on a relief car. Also, I have similar build date/delivery date estimates even though my order was accepted 4 weeks before yours .... :(

[jonnymatrix]

well, my 16 week deadline passed on 5 Jan ... still no word on a relief car. Also, I have similar build date/delivery date estimates even though my order was accepted 4 weeks before yours .... :(

I can only assume thats because they have picked up the pace a bit?

[Gregmeister]

I can only assume thats because they have picked up the pace a bit?

I certainly hope that is the case. I've not had an updated delivery date since 5 Jan so it probably has changed. I should know more when VWCS get round to calling me in the next day or so. :banghead::banghead:

[Scooby-Doo]

I can only assume thats because they have picked up the pace a bit?

That's what I was hoping,but my week 7 went to week 8 yesterday so they must have had a slow week last week :biglaugh:

[Gregmeister]

Update: well the dealers have just asked (via an email through the lease company) for my drivers licence information, delivery address, DOB and contact number so something is moving, I'm just not sure whether its the CC is due sooner than expected, or more likely, they are sorting a hire/relief vehicle. I will update the thread when I know which!

[hartry]

Got a phonecall yesterday from the lease company to say that mine will be here a week Friday, I placed the order with the lease company on 13th October and they ordered it through VW Stockport, 140GT moonlight blue, truffle, daytona wheels, ambient lighting. Don't really understand why mine is here quicker than those that ordered before me, the lease company told me it was pre-ordered and they would fill in my colour and options to the already existing order but I never really believed them, now I wonder if this really was the case all along?

[hartry]

Got a phonecall yesterday from the lease company to say that mine will be here a week Friday, I placed the order with the lease company on 13th October and they ordered it through VW Stockport, 140GT moonlight blue, truffle, daytona wheels, ambient lighting. Don't really understand why mine is here quicker than those that ordered before me, the lease company told me it was pre-ordered and they would fill in my colour and options to the already existing order but I never really believed them, now I wonder if this really was the case all along?

To be clear when I say 'will be here next Friday' I mean delivered into my possession. :approve:

[Gregmeister]

Got a phonecall yesterday from the lease company to say that mine will be here a week Friday, I placed the order with the lease company on 13th October and they ordered it through VW Stockport, 140GT moonlight blue, truffle, daytona wheels, ambient lighting. Don't really understand why mine is here quicker than those that ordered before me, the lease company told me it was pre-ordered and they would fill in my colour and options to the already existing order but I never really believed them, now I wonder if this really was the case all along?

which lease company is it? I can only assume they were telling the truth about pre-ordering it

[fordgt40]

Pick the car up tomorow, 170 DSG, really looking forward to it , it's been a long wait, lets hope it was worth it.

[Gregmeister]

ok, well ... so much for VW customer service ... my car is expected to be built in Week 12 but even that could change. But on the bright side, I should be receiving a releif vehicle in the next few days (now on Week 18)

[ednaroad]

Here's some recent news you may not be aware of...http://www.whatcar.com/car-news/buyers-face-long-wait-for-passat-cc/254968

[Gregmeister]

Here's some recent news you may not be aware of...http://www.whatcar.com/car-news/buyers-face-long-wait-for-passat-cc/254968

Talk about closing the stable door after the horse has bolted .....lol

Still, I suppose it might help others who are considering ordering one and have not yet taken the plunge.

[Gregmeister]

Ok, I just had a call from Eurocar hire, they will be delivering me a releif vehicle to use until my CC arrives. That's Week 18 from the date the order was placed but I only asked for a releif car last week. I have no idea when the order was accepted by VW Germany.

I've been assured I will be given a 2.0 diesel passat (not a CC as they have none on fleet apparently) but I'll have to wait and see what turns up. Will post up at lunchtime when it arrives.

[41john]

Just joined the forum and saw this thread, I ordered my CC on 30th Sept. Received it on Thursday. So happy with it, hope everyone else receives theres soon though! I had a standard spec GT model in Candy White.

[Drifty]

Just joined the forum and saw this thread, I ordered my CC on 30th Sept. Received it on Thursday. So happy with it, hope everyone else receives theres soon though! I had a standard spec GT model in Candy White.

Welcome along mate. I've also gone for White but alas mine is still a way off delivery.

Can you post some pics when you can pls. Many thx

[vwparly]

41john, lucky person - cant understand that delivery, but well done!

i ordered mine start of september, just found out it didnt go through factory till end of October. End of October for Factory seems a common date amongst folk for some reason, no matter when they put the order in.

still waiting for a build week mind - been told i will get a free hire car whne the build week is confirmed. seems so different from what other have been told, think i will try and get my vw order and see what 'customer care' have to say for themselves - i cant take going through the lease co. any more - they aremt being told anything (seemingly):aargh4::zx11:

[Gregmeister]

41john, lucky person - cant understand that delivery, but well done!

i ordered mine start of september, just found out it didnt go through factory till end of October. End of October for Factory seems a common date amongst folk for some reason, no matter when they put the order in.

still waiting for a build week mind - been told i will get a free hire car whne the build week is confirmed. seems so different from what other have been told, think i will try and get my vw order and see what 'customer care' have to say for themselves - i cant take going through the lease co. any more - they aremt being told anything (seemingly):aargh4::zx11:
My order was made on 16th September, build week estimated at week 13 and I received the hire car on Friday just gone.

[41john]

My order was made on 16th September, build week estimated at week 13 and I received the hire car on Friday just gone.

Seems like I was very lucky, though I suppose my order was a completely standard 140CR GT in White so that may have made things much easier for it to be processed quickly.

[Drifty]

Also, as it may have come from factory stock too, "off the shelf" as it were. I hope your enjoying it.

[Gregmeister]

I've just seen where my car is!!!!!!!!!

I was watching Ninja Assassins (I know, it sounds like a really classy movie doesnt it) and there is a black CC featured in the car chase!

http://imcdb.org/vehicle_343885-Volkswagen-Passat-CC-Typ-3C.html

[Drifty]

I've just seen where my car is!!!!!!!!!

I was watching Ninja Assassins (I know, it sounds like a really classy movie doesnt it) and there is a black CC featured in the car chase!

http://imcdb.org/vehicle_343885-Volkswagen-Passat-CC-Typ-3C.html


Maybe that's just footage of the VW guys parking them up after they roll off the assembly line... would explain the delays :p

[Scooby-Doo]

You realise that things aren't right when a VW person excitedly tells you that "you now have a confirmed week 8 build " and you still feel as ****** off as you did about 8 weeks ago.:(

[vwparly]

awww, c.mon scooby - you gotta believe!! :D

out of interest when did you order. i was 3rd September, though the factory didnt confirm till 30th October and i still dont have a build week. :aargh4:

We should get a table going so we can see 'progress' LOL

[Gregmeister]

Scooby, you are correct .. but at least it's confirmed! And I bet your not as ****** off as me, having being told last week that your provisional build week of 13 has been changed to week 9 (I kid you not), only to call again today to find out it is back at week 13 again :zx11: Then spend 30 minutes on the phone to VWCS, only to be put through to the wrong department ... I was bloody fuming.

Still, at least I get to take it out on a hire car :D

[Scooby-Doo]

It's a long story - but- ordered on 8th July,4 weeks later given build week 44,then changed to week 45 ( great-get the updates) then went to week 48 and unfortunately original VW salesman moves on and new salesman tries to add folding mirrors,he thinks they've been left off the order.Factory rejects the order and hey presto I'm now provisional week 7.Now as from today confirmed week 8.
Whether the above is true or not I don't know,what is true is that I will have waited about 36 weeks for my CC.(Private purchase,not lease)

vwparly
i still dont have a build week. That's a bit worrying after such a long time.

[Gregmeister]

Scooby, I dont have a confirmed build week, only speculation as to when it might be built.

VWParly, I'd be having a proper go at VW CS to see if there is anything they can do for you.

[vwparly]

Greig,

I finally gave up on the lease co a week or so ago and did talk to vwcs. Lady i talked to was extremely pleasant and a joy to talk to (and you know its coming)....BUT

basically conformed that the order had been accepted at factory and that she couldnt say when it may actually get a build date. could be tomorow, could be in a month. :zx11:

didnt seem to be anything else CS could do for me, if you guys know of any escalation paths that i could take the next time i call them - let me know!

Have to say I have driven nothing but BMW's for the past 10 years and had nothing but perfect service from them, but decided to go with the CC due to the deal and the fact i was trying to economise a bit. I geuss this is the price of that economising, but i will think very long and hard about ever ordering anything VW again.

[Scooby-Doo]

Have to say I have driven nothing but BMW's for the past 10 years and had nothing but perfect service from them, but decided to go with the CC due to the deal and the fact i was trying to economise a bit. I geuss this is the price of that economising, but i will think very long and hard about ever ordering anything VW again


Since 1990 my cars have been VW-VW-BMW-BMW-Merc-Merc-Audi-Audi the two VWs were off the shelf both BMW were 3 months + delivery, the Mercs were off the shelf and the last Audi TT was 6 months delivery.Whilst I've been waiting ages for my CC I've trawled the net recently for even a second hand BMW Audi or Merc for CC money but nothing comes close.The more I look at the the others the more I realise how different in every way the CC is and how much more I actually like everything about it.(Damn, I must be in love)
I only hope that the CC is as trouble free as all my previous cars have been,ie more service visits than warranty visits.I know that when I leave the dealership with my CC it'll be the first time for ages that I won't feel as if I've been mugged by a car dealer.:D

[vwparly]

Know what u mean scooby.

When i decided to buy the CC my alternative for the monthly payments was going to be something like a 2 year old low mileage 318i bmw!!!

for less cash the plan is to get a CC with maintenance on a lease deal.

Looks like a lot of us made the same judgement call, lets just hope we get the cars!!

[Drifty]

Just received an email from the dealer (out of the blue which was nice). My car has been allocated to a week 10 build.... obviously I don't believe this for a moment and fully expcect this to change, but it's nice to have a number :D

[Scooby-Doo]

My car has been allocated to a week 10 build

Did they 2011 or 2012 though ?:D
That's really good news if you only ordered end of November.

[Drifty]

Lol. I did say that same thing when it came through.

I think week 10 would be w/c 7th Mar. So did we ever work out how long it take from the build week. I'm guessing 4wks?

[IanRG]

Movement.....At last!

After 2 days of tearing holes in absolutely everything VW have told me over the past 4 months, I have a build date :beerchug: only problem is, it's week 13 so I think it is doomed from the start. I will check Nostradamus' prophecies for the impending doom!

I placed my order on the 3rd of Sept 2010, Lease company placed the order with the dealership on the 6th September 2010 and believe it or not the order was accepted by the factory last week:zx11:! naturally when I was informed of VW's ever so slight oversight I kindly and politely (ish) asked them to confirm a build week, hey presto I return home from work and find an email stating my build week.

[vwparly]

IanRG,

can i ask, are you buying from a lease company or through VW directly? anytime i have gotten on to VW directly they keep referring me to the lease co - feel like i am going round in circles. :aargh4:

[Scooby-Doo]

I think the different problems with build dates is all down to dealer allocation.VW have a fixed quota of CC's into the UK.Each dealer gets a share of that supply depending on it's size etc.So if a dealer has a monthly allocation of say 20 then if they take 30 orders in a September then 10 of those automatically get put forward to October's allocation which means they now only have 10 slots available for October and so you get the long waiting lists.The dealer can't put an order in to VW if he's used all his slots and so no build date can be given.I assume that lease companies use a number of dealers and probably shop around to see who has any slots left.The worst of it is if lease companies and dealers take too many orders with only a fixed number of units available you end up with the current fiasco and wide variations in order acceptance and build dates.

[IanRG]

IanRG,

can i ask, are you buying from a lease company or through VW directly? anytime i have gotten on to VW directly they keep referring me to the lease co - feel like i am going round in circles. :aargh4:

Im having mine through a lease company. I phoned VW direct and gave them a "constructive gob full":zx11:.

[Scooby-Doo]

No consolation to CC buyers but,a friend of mine ordered a CC for himself, and his son ordered a Scirocco back at the end of August 2010.The CC was delivered on the 24th January but the Scirocco is yet to be allocated a build week.So Scirocco buyers are having similar problems.

[Gregmeister]

I just joined the VW Facebook page http://www.facebook.com/VolkswagenUK?v=app_6009294086

which includes the following regarding delivery delays ...

"Once your order is placed in the system, you have an order number, your order is price protected. This means that you will pay the price agreed with your retailer at the time of placing the order. Cars placed on the wait list are not price protected. This is when a retailer has no allocation of cars within the next three months, and the order remains on the 'wait list' until allocation becomes available."

That may explain why some are price protected and others apparenly arent.

[vwparly]

I got a phone call, but with Good news!:aargh4:

Build Week 15 confirmed (mid April i believe) with a delivery around start of May:beerchug:

9 Months from initial order if that actually happens, but they are going to give me a free hire car as soon as i send on my details.

Lease Co told me they got loads of build weeks through, so hopefully some of you guys will be getting good news soon.

[IanRG]

I got a phone call, but with Good news!:aargh4:

Build Week 15 confirmed (mid April i believe) with a delivery around start of May:beerchug:

9 Months from initial order if that actually happens, but they are going to give me a free hire car as soon as i send on my details.

Lease Co told me they got loads of build weeks through, so hopefully some of you guys will be getting good news soon.

Who is giving you the hire car? lease company, VW UK or the dealer?

[vwparly]

The lease co have said they need to send my details to VW - i think its the dealer though, as when i talked to VW CS they told me that the hire cars are a matter for the dealer to sort out.

[IanRG]

Yeah thats what VW CS told me. Although the dealers are being total W@nker$!
I tried to phone them yesterday, they wouldn't speak to me as the lease company placed the order, not me!
The Dealership is Dane Motor company of Chester. So if anyone has any contacts in the fleet dept or any incriminating photos of the dealer principle in an awkward position it would be much appreciated!

[vwparly]

This lot are really starting to **** me off. :zx11::zx11::zx11:

Desite being told several times (including in conversation with VW CS) that my order was accepted in October, when the build week was generated it 'mysteriously' changed to 4th february on theor system.

VW are now refusing to give a lease car as this is what the system is telling them, despite the fact that they told my lease compaby about the lease car before the 4th feb!!!

NEVER NEVER NEVER AGAIN I TELL YOU - and i will be telling anyone i know about this experience with VWAG. :aargh4::aargh4::aargh4::aargh4:

[cullinp]

I've had my lease car (Insignia SRI) since the first week of the year, got an email yesterday with a delivery date of the 4/4.

[ahennessy1]

I would take a large dose of salt with that. I was told today that my car will be built in March .... and I ordered my one on 16 September :(
Ordered 2nd week of October and had a call from dealers today to say car is at Grimsby docks awaiting to be brought to the dealership.
It needs to get to dealership then will be registered first week march for collection.

Ordered 2nd week of October so god knows how it's gone so quick :beerchug:

[Gregmeister]

Ordered 2nd week of October and had a call from dealers today to say car is at Grimsby docks awaiting to be brought to the dealership.
It needs to get to dealership then will be registered first week march for collection.

Ordered 2nd week of October so god knows how it's gone so quick :beerchug:

Your one lucky person .... I'm still awaiting confirmation on build date but it's 'ESTIMATED' as being end of March. I still dont believe it will actually be built then tho ...

[jonnymatrix]

It would appear that VW are being well crafty these days. Its looks like you only get a Support car once you have a "Confirmed" build week. It looks like most cars are actually now being built without the so called confirmed week but are being built by the estimated week. This way they dont have to give any cars out.

Just one more reason to add to the long list of reasons never to buy from VAG again.

[Gregmeister]

Johnny, I still don't have a build week but have been given a lease car to use until my car arrives. I would point out that I did escalate my complaint to the head of vw UK, which seemed to speed the responses to my complaints, but haven't helped with getting my car built any quicker.

[jonnymatrix]

Just been given a confirmed build week of 11.

[Gregmeister]

Congrats Johhny.

I'm still waiting on a call for confirmation of build Week 12. I said to VWCS in no uncertain terms that if no confirmed build week is issued by the end of this week then I will cancel the order & go elswhere.

I just remembered that you ordered a pearl black one, same as me. I think we may have twins :D

[jonnymatrix]

Yeah we could well do! Im half expecting a call though to inform that after they gave so many customers pearl paint FOC they have run out and would I be happy with brown

[Gregmeister]

would I be happy with brown


hahahaha .... yeah, with optional pipe & slippers thrown in :D

TBH, nothing would supprise me with this shower of ***** ;)

[Drifty]

Dealer emailed to say my estimated build week 10 is now confirmed.... :beerchug:

[Scooby-Doo]

build week 10 is now confirmed

Nothing like a confirmed build week,apart from a confirmed delivery date.

[Drifty]

Nothing like a confirmed build week,apart from a confirmed delivery date.

So far I've promised myself not to get too excited with all the delays and problems, but today I was grinning when the dealer's email arrived. ;)

[vwparly]

well, i have a build week of 15 (mid april) and been told i should get it about start of May (i have been told).

My wife doesnt actually believe i will ever get it! :biglaugh:

they stitched me up on the loan car tho - looks like thats not going to happen even though it was ordred in September

[Scooby-Doo]

Built & in transit,:D:D Please don't drop it.

[Drifty]

Built & in transit,:D:D Please don't drop it.

:beerchug::beerchug::beerchug::beerchug::beerchug: :beerchug::beerchug::beerchug:

[Scooby-Doo]

Was quite excited for the first 30 mins but I decided to calm down and wait until I've actually got it on my drive.Now where's that fast ferry when you want it. :D

[IanRG]

I had a phone call from my leasing company late last week following a nuclear explosion to the dealer and VWCS. I could either have a silver one currently being built or a white one next week! Total bonus, it's the first bit of good news since ...... errrrm, well it's good news! For info I ordered a white one in the first place.

[Drifty]

I had a phone call from my leasing company late last week following a nuclear explosion to the dealer and VWCS. I could either have a silver one currently being built or a white one next week! Total bonus, it's the first bit of good news since ...... errrrm, well it's good news! For info I ordered a white one in the first place.

So I assume you took the White one? Hope so, I'm feeling outnumbered on the colour front :D

[IanRG]

Yeah, had the white one. VW offered the metallic silver at no extra cost but much prefer the white, I think it suites the car best, only my opinion though.

[Scooby-Doo]

Called in to my local VW garage today thinking that I'd have a look at the new dashboard in the flesh,and to remind myself what the CC was actually like.Went to their new car compound where all the 11 plate March 1st cars were all parked and there wasn't a CC in sight.Plenty of Golfs,Polos,Beetle and quite a few new style Passats but no CCs.Then had a look in the showroom and taking pride of place a Grey 140GT Dsg - fully loaded with Dynaudio,Pano Roof,xenons and Air con seats and 19" Lagunas stickered up at £32500,bit over the top, but if you want all the options.
Had a good look round, sat in the front,back and passengers seat,opened the boot etc and realised it was an even better car than I remembered.Only the view out of the rear window really bothered me,can't see very much and the tinted glass made it a bit dark in the back,hopefully the cornsilk will brighten it up a little.Only problem now is that I'm even more frustrated having to wait for my car to be delivered.
Spoke to one of the salesmen and he reckons he could sell every CC he can get his hands on,which unfortunately are few and far between.

[paulthefox]

so what markets are vw selling to if uk is in such short supply of cc sounds as if they are prepared to sell to europe first and formost where most profits seem to be

paul:beerchug:

[Gregmeister]

Had a call from VWCS yesterday to say my car will be built at some point during Week 12, which is w/c 21 March 2011. That means it should be delivered in 6 to 9 weeks time.

[jonnymatrix]

Had a call from VWCS yesterday to say my car will be built at some point during Week 12, which is w/c 21 March 2011. That means it should be delivered in 6 to 9 weeks time.

Should I be worried that I havent had a call from VWCS? although I have never spoken to them.

[Gregmeister]

Johhny, it wasnt a spontanious call as it was prompted by a number of emails. did you have your enquirey escalatted to the VW exec team, i.e. did you write to the big-wigs to complain? If so, I have a name and number of the person you need to pester.

[jonnymatrix]

Johhny, it wasnt a spontanious call as it was prompted by a number of emails. did you have your enquirey escalatted to the VW exec team, i.e. did you write to the big-wigs to complain? If so, I have a name and number of the person you need to pester.

I didnt pester anyone up top just the VW dealer who has been remarkebly helpful throughout the whole saga!

[vwparly]

My car is allegedly being build week 15, (mid April) but i am now thinking my lease company was being a tad optimistic that the car would be with me 2 weeks after that.

From what you guys have said i will probably be lucky to see it at the end of May. Nothing would suprise me with this mob. :aargh4:


Greig, do you have the names of the VW bigwigs you complained to? I think a pre-emptive strike will be worthwhile, and i am still raging at them backtracking on the lease car.:zx11:

[Scooby-Doo]

Latest:- On board ship ETA Grimsby PM today.:D:D:D:D:D

[Drifty]

Latest:- On board ship ETA Grimsby PM today.:D:D:D:D:D

I thought I heard on the news that a boat capsized in North Sea? :confused:


































JK:biglaugh: - nice one, it's almost here!!! :beerchug:

[Scooby-Doo]

Made that comment to someone on the Scirocco forum a while ago and he got quite upset.
Marinetraffic.com shows the Schelde Highway has actually docked at 14.45.
Just hope it's on board.Dealer tells me 2-3 days from Grimsby to Swansea then PDI a couple of days.
So the answer to the original post of "How long............." it can be as short as two weeks.

[Gregmeister]

Made that comment to someone on the Scirocco forum a while ago and he got quite upset.
Marinetraffic.com shows the Schelde Highway has actually docked at 14.45.
Just hope it's on board.Dealer tells me 2-3 days from Grimsby to Swansea then PDI a couple of days.
So the answer to the original post of "How long............." it can be as short as two weeks.

thats good news ... if it is that short, I could be collecting my one as soon as I return from a weeks skiing in the Alps!! How nice would that be!

[benway]

New update!

Finally told VW where to shove their Passat CC.

Never again will I deal with this company.

Now what to get instead............

[Scooby-Doo]

Now what to get instead............


Been there,nothing to touch it ,even used.New "C" class out in a few months might get a good deal on the old shape?

[richardk2]

Now what to get instead............


Don't blame you. Try looking at used Jaguar XF's
Car of the year for the 4th time running!

[hartry]

Been there,nothing to touch it ,even used.New "C" class out in a few months might get a good deal on the old shape?

It's true what they say about the years going quicker as you get older isn't it? I still consider the current C class to be a new shape in itself! :o

[Gregmeister]

Don't blame you. Try looking at used Jaguar XF's
Car of the year for the 4th time running!

Richard, if I recall correctly, Benway is going through a lease company the same as I am so Used cars may not be an option.

I'm sure the XF is a fantastic car but for those of us with restrictions (mainly budget) defined by their employer/lease companys, it doesnt even feature on the shortlist. If I'd have been given more funds to play with, the Jag XF and the Merc C250 sport would definately have been on my short list. I would love a fast RWD car!

[richardk2]

Greg,

I believe it was Scooby that mentioned Used cars, therefore, I merely suggested the XF if that was the market that anyone was interested in.
A quick look on the Jag & VW websites suggest a £2k difference, and there's always deals to be had.

[Scooby-Doo]

I'm sure the XF is a fantastic car but for those of us with restrictions (mainly budget) defined by their employer/lease companys


Sorry folks,I keep forgetting a lot of you get company cars,I have to fork out my own money.I did consider the XF,and be able to stump up for it,as well as a C" class a BMW 3 or an Audi A4 but I must be getting older or wiser or both because none of them are worth £8 - £15k more than a CC and the CC looks £8 - £15k better than any of them.OK I've always been a bit of a badge snob but I don't have a problem with it saying VW on the back.

[Gregmeister]

Greg,

I believe it was Scooby that mentioned Used cars, therefore, I merely suggested the XF if that was the market that anyone was interested in.
A quick look on the Jag & VW websites suggest a £2k difference, and there's always deals to be had.

Sorry, I was not having a go at you (Or Scooby for that matter), I was just saying that some of us dont have the option to look at the used market. Believe me, it would work out better for me on tax, less salary sacrifice and I could choose a petrol vehicle if I could use my own car rather than a company lease vehicle. But it is what it is.

There is also the fact that I'm too tight fisted to buy a new car myself :Blush2: :D

[cc170gt]

Latest:- On board ship ETA Grimsby PM today.:D:D:D:D:D
Hi Scooby , Glad to hear you will be getting car soon . Mine has exceeded expectations , heated seats were very welcome during cold January. Car back to local dealer tomorrow for replacement front cup holders . Atb for the future in you're new CC & look forward to the pics.

[Scooby-Doo]

:beerchug:


Mine has exceeded expectations

What sort of mpg are you getting? How quiet is the 170 diesel and what's it like to drive.Anything you don't like,apart from the cupholders.

[jjm8]

New update!

Finally told VW where to shove their Passat CC.

Never again will I deal with this company.

Now what to get instead............

Hi benway,

I'm a journalist for Auto Express magazine and we're looking to do a story on insanely long delivery delays. Would you be interested in speaking to me for it? If so my email is jon_morgan@dennis.co.uk

Regards

Jon

[thax1]

Hi benway,

I'm a journalist for Auto Express magazine and we're looking to do a story on insanely long delivery delays. Would you be interested in speaking to me for it? If so my email is jon_morgan@dennis.co.uk

Regards

Jon


Then you'd probably also enjoy all 35 pages of this thread...for those of us that have waited for TWO VWs!

http://www.mytiguan.com/index.php?/topic/1568-delivery-date-shock/page__st__680

[stephenl]

just got email to say build week 12 with delivery 4 wks later. car ordered mid sept2010. dealer loan car from 6th jan2011. a black pearl 140 GT DSG with folding door mirrors, rns510 and badge deletion. i am a buying the car myself.
thanks to this thread - would not have known to check with dealer re delayed delivery and for them to offer to trade in my car in jan and give me free loan car til my CC arrives.

[Drifty]

just got email to say build week 12 with delivery 4 wks later. car ordered mid sept2010. dealer loan car from 6th jan2011. a black pearl 140 GT DSG with folding door mirrors, rns510 and badge deletion. i am a buying the car myself.
thanks to this thread - would not have known to check with dealer re delayed delivery and for them to offer to trade in my car in jan and give me free loan car til my CC arrives.

Welcome aboard Stephen :beerchug:- welcome to the madhouse :1zhelp:

[jonnymatrix]

Just spoke to my lease company and I have a definate confirmed build week of 11 so it should get built next week!!!!

[Scooby-Doo]

That's good news,not long now then.
E-mail from dealer today that mine will be with them "TOMORROWWWWWWWWWWWWWWWWW"

[Gregmeister]

That's good news,not long now then.
E-mail from dealer today that mine will be with them "TOMORROWWWWWWWWWWWWWWWWW"

Scooby, how long did they say it would take to prep it before you could collect it?

[Scooby-Doo]

Scooby, how long did they say it would take to prep it before you could collect it?

Was told last week it would take a day or two,and dealer said today that it was looking good for the end of the week.To avoid any delays,if it's a private purchase,I normally pay using a debit card,no cheques to clear,and take out the VW 7 day free insurance so there's also no waiting for a cover note for the dealer to tax the car.If you've got a private plate on your old car it's best to put it on retention a month before your new car's due and just get the new one with the up to date plate,you can transfer the private plate over when you want then.Aviods any delay with the DVLA in swopping plates.

[HasselHoff]

Hi All,

Happy Days to all those who have received or will be receiving their cars soon
I'm still waiting for a build date, (being dealt with by the fleet manager so out of my hands)

But I found this post which gives some explanation to why the delay has hit the UK

http://www.fleetnews.co.uk/news/2011/2/4/frustration-grows-over-vehicle-delays/38800/ (http://www.fleetnews.co.uk/news/2011/2/4/frustration-grows-over-vehicle-delays/38800/)

Date of Order end of Sept :1zhelp:

[Gregmeister]

Hi All,

Happy Days to all those who have received or will be receiving their cars soon
I'm still waiting for a build date, (being dealt with by the fleet manager so out of my hands)

But I found this post which gives some explanation to why the delay has hit the UK

http://www.fleetnews.co.uk/news/2011/2/4/frustration-grows-over-vehicle-delays/38800/ (http://www.fleetnews.co.uk/news/2011/2/4/frustration-grows-over-vehicle-delays/38800/)

Date of Order end of Sept :1zhelp:

It's an interesting article. I believe there will be more to come on the saga of the excessive delivery delays from the likes of VW. Just so you know, I placed my order on 16 September and it's been confirmed for build in 2 weeks time

[Drifty]

Hi all - a little off topic....

I'm in Berlin this week on Business and in the days I've been here I've not seen one CC.. plenty of VW (Golf and Passats everywhere), BMW, Merc, Audi, etc etc ... but not one CC.

One reason I chose the CC was because there were not many on the road, so for me, it's a company car that isn't everywhere.. but I did expect to see a few here.

I'll keep my eyes peeled... in between the bars tonight :beerchug:

[Scooby-Doo]

I've not seen one CC

I've just sat in a nice Black CC,cornsilk/black leather,electric heated seats and Daytona alloys,:D
Picking her up on Friday.:D:D:D:D:D:D:D:D:D:D

[Drifty]

I've not seen one CC

I've just sat in a nice Black CC,cornsilk/black leather,electric heated seats and Daytona alloys,:D
Picking her up on Friday.:D:D:D:D:D:D:D:D:D:D

BAAAAAAAAADA BING! - nice:fing02:! I bet you are grinning from ear to ear.

How does it look? pics? are you going to sleep in it until Friday?... or break in and steal it:drive:?

[Scooby-Doo]

How does it look


Like a Taxi - it still had the white transit polythene over the roof and boot.
Took a photo but no lead for my camera in work.
I did ask them to wrap it up for me so I could take it home, but they refused. Ah well only 3 more sleeps.

[paulthefox]

congrats cant wait till you post the pics:You_Rock_

paul:beerchug:

[davej_523]

My build week is 13...... does anyone else have the same week, and if so, any idea on delivery ?

I've only spoken to VWCS once and the lady was very grumpy, asking me why I didn't contact the dealer first. There's far more info on here !!

[Gregmeister]

My build week is 13...... does anyone else have the same week, and if so, any idea on delivery ?

I've only spoken to VWCS once and the lady was very grumpy, asking me why I didn't contact the dealer first. There's far more info on here !!

I've got Build week 12 and the estimated delivery date is mid April 4 weeks later However, it could be as little as 2 weeks (which I hope will be the case!).

[jonnymatrix]

Just spoke with the dealer. My car has now finally been built and sat at the port awaiting a boat! Should have it within 3 weeks!!!!!! WooHoo! :beerchug::beerchug::beerchug::beerchug:

[jonnymatrix]

Does anyone know the name of the boats used to ship the cars to the UK?

[Drifty]

Update from dealer today - showing as "on boat" and due to arrive in Grimsby tomorrow --- so it looks like it's been waiting at Emden for the last week :(

Same info as everyone else on the next steps.. from Grimsby to deal will be circa 3-5 days so it's been estimated as a w/c 04/04 for my pickup... the week I'm due to be be back in Germany ... double :(


So the two ships I knew about were the Main Highway and Isar Highway (Both are in/or en route to Malmo so it's not them). I found another ship, the Schelde Highway which also runs the Emden / Grimsby route ... and it's in Emden today... so maybe this is the bad boy (or bad girl..aren't all ships feminine?:biglaugh:)

[Drifty]

Does anyone know the name of the boats used to ship the cars to the UK?

Sorry Jonny I didn't see your post:

re: my last post - I know of:

Main Highway
Isar Highway
Schelde Highway


... and I'm assuming there are a few more, but these are the knowns

[Gregmeister]

Two more boats are

Neckar Highway and Weser Highway. These two and the others listed ate the five I know of.

[jonnymatrix]

Weser Highway is currently in Grimsby
Neckar Highway is currently on way to Emden
Schelde Highway is currently on Way to Grimsby after leaving emden today

Maybe mine managed to get on the Schelde :D

[hartry]

passat cc forum becomes boatspotter forum

[Drifty]

you really need to worry if we start discussing the styling and optional accessories of the ships... :o


EDIT :Hmmm I'm sure it would look better in Island Gray - the red and white is a little harsh. http://www.marinetraffic.com/ais/shipdetails.aspx?MMSI=355444000

[Gregmeister]

Well, amazing ... my car was built last week and I just had an email from vwcs to say its landed in grimsby!

[Drifty]

Well, amazing ... my car was built last week and I just had an email from vwcs to say its landed in grimsby!

Nice one - not long now!

[Drifty]

for the record - the wait for it to be delivered from Grimsby (last Friday) to the dealer is killing me :(

[Scooby-Doo]

the wait for it to be delivered from Grimsby (last Friday) to the dealer is killing me


I waited patiently until it arrived at Grimsby,8 months,up until then I'd been quite calm about it all, but got really annoyed with all concerned about even the smallest detail :Blush2:until it finally arrived at the dealer.The last week is the worst.

[Gregmeister]

I've still had no word on when I can collect the car but I'm out of the country until Sunday anyway. I've got Monday off so may try to collect it then.

[Drifty]

I've still had no word on when I can collect the car but I'm out of the country until Sunday anyway. I've got Monday off so may try to collect it then.

Due to delays in travel approvals my German trip is off - so I'm ready, able and waiting... and waiting..... and waiting ;)

Hopefully we'll know more soon :drive:

[Gregmeister]

Got an email to say my car is at the dealership and I can collect it Monday! They offered to deliver it but i think the French ski resort was a little further than they had in mind!

[Drifty]

Got an email to say my car is at the dealership and I can collect it Monday! They offered to deliver it but i think the French ski resort was a little further than they had in mind!

Cor, you can really go off some people So yours was built a week after mine, but reached your dealer first... ;)

Just kidding mate, excellent news. ;))

[HasselHoff]

Just had a call from our companies fleet manager, advised that the car will be delivered to my office on Mon from the dealer.

In a little shock as no news had been given on build date ect ect.

Role on Monday!:fing02:

[Drifty]

Just had a call from our companies fleet manager, advised that the car will be delivered to my office on Mon from the dealer.

In a little shock as no news had been given on build date ect ect.

Role on Monday!:fing02:

Wow, that's really good :beerchug:- when did you order?

[jonnymatrix]

Mine is confirmed as being in the UK and on way to dealer. They wrekon 1-2 weeks for delivery!

[Gregmeister]

Cor, you can really go off some people So yours was built a week after mine, but reached your dealer first... ;)

Just kidding mate, excellent news. ;))

I was as surprised as anyone! Can't say I minded tho! :D

[Gregmeister]

Mine is confirmed as being in the UK and on way to dealer. They wrekon 1-2 weeks for delivery!

1-2 weeks? It takes 3 day max to pdi and register a new car. I think a call to your dealer is in order!

[jonnymatrix]

Im not overly bothered at the moment I am driving around in my Sisters Mini Cooper S which is costing me nothing and at the same time I am getting a car allowance from work so its going towards my up front payment :D

[Drifty]

Whoop whooop - it arrived at the dealer yesterday and they have agreed to deliver it to me on Wed 6th ;) :beerchug:

[cullinp]

Whoop whooop - it arrived at the dealer yesterday and they have agreed to deliver it to me on Wed 6th ;) :beerchug:

Freaky......delivery booked for Wednesday 6th too!! Candy White CC GT........photos to follow......on Wed! :beerchug:

[Drifty]

Freaky......delivery booked for Wednesday 6th too!! Candy White CC GT........photos to follow......on Wed! :beerchug:

Mad!!! - twins all the way ;)

[Gregmeister]

Collecting my car in a few hours, I will post up pics and first impressions when I've finished playing with it!

[Drifty]

Excellent, I was just about to post to ask if it was still on for today. Looking forward to the pics.

[Gregmeister]

I'm a very happy bunny!!

hmmmm shiney
http://i55.tinypic.com/9bmckl.jpg

Under the bonnet
http://i56.tinypic.com/rwi51g.jpg

General interior shot
http://i54.tinypic.com/24n1ufa.jpg

Another interior shot
http://i56.tinypic.com/qsw7r8.jpg

The keyless start button
http://i54.tinypic.com/fwt17d.jpg

The drop-down compartment for the MDI above the glove box
http://i52.tinypic.com/111ouwl.jpg

The aircon-seats controls
http://i52.tinypic.com/2n0onjc.jpg

As for my first impressions ...... simply superb to drive .... lovely & smooth. The start/stop and auto-hold work well and I'm already hitting economy figures of 50mpg despite no motorway journeys so far (still less tham 100 miles on it!!)

[Drifty]

Looks great and glad you are chuffed. The economy figures sound good. I'm looking forward to not having to subsidise my mileage expenses when I move from the GTi to the CC :beerchug:

I'm sure this is on some of the other threads but I'll ask as you posted a picture... the MDI with your iphone (I'm assuming it's a 3G/3GS) - does it charge it too?


Thx /D

[Drifty]

PS: I see you managed to squeeze a cameo appearance in on pic 4 :D

[Gregmeister]

Looks great and glad you are chuffed. The economy figures sound good. I'm looking forward to not having to subsidise my mileage expenses when I move from the GTi to the CC :beerchug:

I'm sure this is on some of the other threads but I'll ask as you posted a picture... the MDI with your iphone (I'm assuming it's a 3G/3GS) - does it charge it too?


Thx /D

Sorry, thats my ipod touch ... I'll try with my wifes 3gs & post the result :)


PS: I see you managed to squeeze a cameo appearance in on pic 4 :D

Indeed, .... glad I was wearing clothes when I took THAT one :biglaugh:

[Drifty]

Sorry, thats my ipod touch ... I'll try with my wifes 3gs & post the result :)



Indeed, .... glad I was wearing clothes when I took THAT one :biglaugh:

Cool many thx.... For checking the 3GS .... and wearing clothes in the pic. Lol

[Gregmeister]

Cool many thx.... For checking the 3GS .... and wearing clothes in the pic. Lol

haha ... ;)

Just tried it and it does indeed charge the phone (a 3GS) However, the phone displayed a message saying something along the lines of "this 'accessory is not optimised for use with the iphone and them may be some call interference" .... something along those lines anyway.

[Drifty]

haha ... ;)

Just tried it and it does indeed charge the phone (a 3GS) However, the phone displayed a message saying something along the lines of "this 'accessory is not optimised for use with the iphone and them may be some call interference" .... something along those lines anyway.

Many thx for checking. Hopefully any interference will be minimal. In 48 hours I'll be running some tests ;)

[hartry]

So u finally got it. Well done for holding out like others have said that last week is the toughest! Looks great and I'll see you soon when you get over the excitement and decide you need the nasa tool ;)

[Gregmeister]

So u finally got it. Well done for holding out like others have said that last week is the toughest! Looks great and I'll see you soon when you get over the excitement and decide you need the nasa tool ;)

Hartry, I'll definitely be over at some point for a little re-programming with the 'nasa tool'. Do you know much about the interface between the MFD and the RNS315? The reason I ask is that the test car I had was fitted with an RNS310 and when I sunced my phone to it, the phone book could be displayed in the MFD and you could select numbers etc and make calls using the buttons on the steering wheel. I cant seem to do that on my new car and I wonder if it's simply not been programmed correctly.

[Scooby-Doo]

Got the car at last then,Greg.How long did it take to get the grin off your face after picking it up ?? Be honest and tell us how long did you spend sitting in it after you got it into your garage.If you just parked it on the drive did the neighbours call the police to tell them them somebody was trapped in the car.:D

[Gregmeister]

Scooby, I'm still grinning now!

Infact, I'm sat at my desk trying to find jobs to do that require a long distance drive!

As for when I got home, the car lives on the drive as my garage is just too full of junk. Even if it wasnt, my wife seems to think her Focus ST should live in there rather than my car. :1zhelp:

I think my neighbours thought I'd lost the plot last night as I spent ages trying to work out how the keyless system functions (does it auto-lock or not, how close do the keys need to be etc etc ...). I still need to test whether it's possible to lock your keys in the car or not. And another thing, the owners manual is huge and yet rather un-informative. I mean, theres a section call seatbelts and the laws of physics? Some of the illustrations for that section are quite funny, but even so is there really any need?

[hartry]

Hartry, I'll definitely be over at some point for a little re-programming with the 'nasa tool'. Do you know much about the interface between the MFD and the RNS315? The reason I ask is that the test car I had was fitted with an RNS310 and when I sunced my phone to it, the phone book could be displayed in the MFD and you could select numbers etc and make calls using the buttons on the steering wheel. I cant seem to do that on my new car and I wonder if it's simply not been programmed correctly.

It's because the 315 has a built in Bluetooth module rather than the separate module under the passenger seat, and it doesn't work via the MFD any more. Pants, isn't it? I still have one of the 'proper' Bluetooth modules I bought off ebay for when I had a Golf for 6 months, but I know if I take the dash apart to install it, once I put it back together it will rattle and never be the same again, so in two minds as to whether to install it or not. If I do I can just disable the internal Bluetooth on the 315 with VCDS - I already tested that and it works.

[Gregmeister]

It's because the 315 has a built in Bluetooth module rather than the separate module under the passenger seat, and it doesn't work via the MFD any more. Pants, isn't it? I still have one of the 'proper' Bluetooth modules I bought off ebay for when I had a Golf for 6 months, but I know if I take the dash apart to install it, once I put it back together it will rattle and never be the same again, so in two minds as to whether to install it or not. If I do I can just disable the internal Bluetooth on the 315 with VCDS - I already tested that and it works.

So is that why the phone button on the wheel doesnt seem to do anything either? If so then that really is pants. It looks like I may have to search for a bluetooth module myself before tinkering with the VCDS :)

[Scooby-Doo]

the owners manual is huge and yet rather un-informative.

It's like "War & Peace".There are so many different options etc etc,
The 12 way electric seat option allows you to program the exterior mirror position in conjunction with the memory seats,soon gave up on trying to sort that out.:confused:

[hartry]

So is that why the phone button on the wheel doesnt seem to do anything either? If so then that really is pants. It looks like I may have to search for a bluetooth module myself before tinkering with the VCDS :)

That's right, it does allow you to answer an incoming call or end a call though.

[Drifty]

[QUOTE=Gregmeister;632878] theres a section call seatbelts and the laws of physics? QUOTE]

Like this? ;) - I think this is saying don't put a big cat or hammer in the car otherwise you'll have a rubix cube in a circular maze sometime last century covered in coloured balloons.... which I guess means, put your seatbelt on everytime otherwise you will bump your head :confused: cor these Germans are clever.

http://www.relativitycalculator.com/articles/max_tegmark/max_tegmark.jpg

[jonnymatrix]

Spoke to my lease company earlier who informed me that they were not entirely sure where my car was! Awesom

[Drifty]

Spoke to my lease company earlier who informed me that they were not entirely sure where my car was! Awesom


Hmm, maybe one of the cargo ship crew is cruising around Grimsby in it :aargh4: (Ferris Bueller's day off stylee)

[cullinp]

Mine is coming tomorrow @ Midday I'm told........Cheltenham VW to Delph......hopefully the M6 behaves itself in the morning.

Lots of photos & some video to come.....

[Drifty]

Wed PM delivery for me - my GTI is emptied and ready to go. :(

Going to be sad to see my Golf go - I absolutely love it, but I'm looking forward to a CC adventure for the next 4 years :o

[Gregmeister]

Wed PM delivery for me - my GTI is emptied and ready to go. :(

Going to be sad to see my Golf go - I absolutely love it, but I'm looking forward to a CC adventure for the next 4 years :o

I'm sure your gonna love it!

[CC Rline]

Hi everybody!:D

I`m new to this site, and want to tell that 2 weeks ago i orded me a new beautifull car, Passat CC R-Line, 2.0 TDI 170hp DSG 4MOTION BMT.

Was told the build week "should" be 24, and that i should get the car in june.
Realy looking forward to get this car to drive, and get amused by people turning their head when passing them.:biglaugh:

The car is deep black pearl metallic, with the interior in Cornsilk beige/black.
Here are some of the equipment I ordered with it:

- Tinted windows
- Alarm
- Parking assistance rear view camera
- Lane Assist
- Adaptive cruise control
- El. towbar
- Sunroof
- Parking heater
- Keyless access
- RNS 510 Dynaudio 600W
- Bi-Exenon adaptive light
- 12-way adj. seat
- + + +

[jonnymatrix]

Mine is being delivered on Wednesday :)