Seal useable or not useable

[joshua-tracey1]

Just got a delivery which included my transmission oil service pack. Noticed that a corner of the seal has a snip on it from the way it's been boxed. Already contacted seller and hope to get it resolved. But wondering would this definitely leak? out of curiosity

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[Whippy53]

Not worth the risk, bin it.

[B5NUT]

With the cost of gearbox oil I would not use it.

[joshua-tracey1]

Not worth the risk, bin it.

The company got back to me and said. 'For the damage that is done we will refund you 10 GBP as its fixable and usuable. Is this ok ?' I guess not then

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[Elansear]

Did you get it from within the UK ? If so then I would reject the whole kit and demand a refund and return it to them. You had a contract with them to supply you the kit, they may say it was damaged in transit, but that is for them to resolve, they had a contract with the shipper not you, yours was with the supplier. Ask for there returns procedures, and follow them, you can return within 14 days of purchase. If they do not want to play ball then give them some bad press...

[joshua-tracey1]

Did you get it from within the UK ? If so then I would reject the whole kit and demand a refund and return it to them. You had a contract with them to supply you the kit, they may say it was damaged in transit, but that is for them to resolve, they had a contract with the shipper not you, yours was with the supplier. Ask for there returns procedures, and follow them, you can return within 14 days of purchase. If they do not want to play ball then give them some bad press...

I actually ordered from Germany but paid extra for "safe order" as if that worked ! But I've just replied to them and told them I'm not happy with it so we will see what they come back with.. I'm sure it wouldn't take much for them to send another

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