mk4 1.6 ignition coils failure - VW out of stock

[john.bevan@virg]

My daughter has a 5 year old Golf 1.6 mk4, which is out of action with a failed ignition coil, which cannot be replaced as VW are out of stock nationally - have been for weeks, and are giving April 23 as when new stock MAY arrive. I understand that VW were replacing all 4 coils, on demand, free of charge, on cars under 5 years old, but my daughter's is now just a month or two older. (I saw a website post saying that there was a general recall to replace VW ignition coils in the US) A local VW agent won't book the car in without the needed parts available, and say they have many cars waiting for parts. An independent parts supplier sent ignition coils to a local VW specialist (not authorised) garage, he fitted these non-VW parts to my daughter's car, and they failed to work! Honorably, he made no charge for this. I was told that an improved design coil is what VW are waiting for.

I have much the same car, and paid over £200 for first one coil and then the other three to be replaced by an independent garage. The local VW agent says VW won't re-imburse me as my car is now well over 5 years old and the work was not done by a VW appointed garage.

Apart from feeling that my daughter is just going to have to wait very patiently, that VW service is poor, and that we'd never buy a VW again, I am not sure if there is anything we can do. Any suggestions?

[john.bevan@virg]

Monday last week my daughter's car was fixed at last by Sheppards in Bishops Stortford, at half price. This was done a week earlier than the parts were expected to be delivered, thanks to our contacting VW Customer Service in Milton Keynes and their chasing actions. We have mixed feelings: car out of use for many weeks waiting for a part, paying half price for what sounds to have been done as part of a free recall in the USA, but car now usable.

[MalcQV]

You are or were not alone see https://www.vwaudiforum.co.uk/forum/s...ead.php?t=7517

Glad you are sorted