VAG-COM - Ross-Tech is CONFUSING!!

[Conor]

Hey guys,

I wouldn't mind getting the diagnostic equipment but don't know where to start. Their website is awful TBH! There is very little explaination for home users.

Can someone help me please if you don't mind!

I am a home user, have a new laptop with vista and drive an 02 Bora TDI. I would like to be able to do the testing myself! What all do I need, can I get it on e.g. ebay, software etc! Like on Ross-Tech they say it costs so much but then it says to download. Is it a trial version they have for download because it doesn't say.

Sorry to be a nuisence!

Regards,

Conor Rooney

[shark_90]

Yes they have trial software.

This version: http://www.ross-tech.com/vag-com/download/archives.html works with ebay/3rd party cables but they are nowhere near as functional, reliable or useful as the most current version.

If you need VCDS, the best thing to buy is the HEX+CAN interface, that way you are relatively futureproof and you can work on anything VAG from the 1990s to the present day.

[bearthebruce]

...... Their website is awful TBH! There is very little explaination for home users. ......... I am a home user, have a new laptop with vista and drive an 02 Bora TDI. I would like to be able to do the testing myself! What all do I need, can I get it on e.g. ebay, software etc!

Like on Ross-Tech they say it costs so much but then it says to download. Is it a trial version they have for download because it doesn't say.

Sorry that you find our website to be so confusing. Exactly what is you want to do? You just want to read codes? Then running the 5 year old shareware versions on a wire you pick up from eBay is probably best for you.

If after you get your eBay wire working, you find that the shareware does not meet your need and you want full diagnostic support, you can buy a full license for the 5 year old software by going to this page: http://www.ross-tech.com/Merchant2/m...ry_Code=VAGCOM

If 5 year old software is not what you want and you want the current products, then you can look up the interfaces that are compatible with your car on this chart: http://download.ross-tech.com/VCDS/d...lityCharts.pdf

To summarize, our KEY/KII and MicroCAN products are intended for enthusiasts covering a portion of all diagnostic capable VW/Audi/Seat/Skoda models. Our HEX series interfaces are intended for advance users who want coverage over all VW based cars from 1990 forward.

All current generation software requires a genuine Ross-Tech interface. No aftermarket interface will run with the current software.

Let's address your other point on price: VCDS (VAG-COM Diagnostic Tool) is a factory level diagnostic tool. I dare you to go find an equivalent tool priced lower than VCDS. Also, show me another vendor for aftermarket scan tools that spends the kind of resources we spend helping Vdub owners around the world. I promise you - you will find few if any. But then you likely will never need that support. So, it has no value for you.

Enjoy the eBay wire and the free version of our software. Oh - yeah that's right, there are many who offer free versions of their products out there - aren't there?

[2.7 S-line]

if you do decide to buy the hex-can it does come with a very easy to understand set up guide and once up and running you can work out how to use it pretty quickly

'spose vcds isn't as user friendly as it could be and the user interface is a bit 1990's looking i would imagine thats probably true of most diagnostic software

i was very impressed with the service from ross-tech , got my cable delivered to my door in the uk 2 days after ordering (i was very impressed as previous US on-line purchases have taken ages to get to me ) - no customs charges etc

[bearthebruce]

if you do decide to buy the hex-can it does come with a very easy to understand set up guide and once up and running you can work out how to use it pretty quickly

'spose vcds isn't as user friendly as it could be and the user interface is a bit 1990's looking. i would imagine thats probably true of most diagnostic software

It's 90's looking to keep the computer resources required to a minimum such that it is not a memory/disk pig like so many other Vista and Windows bloat hogs. Our rule is, "Keep It Simple and Fast". Other tools, including the factory tools, are older looking and are much slower.

i was very impressed with the service from ross-tech , got my cable delivered to my door in the uk 2 days after ordering (i was very impressed as previous US on-line purchases have taken ages to get to me ) - no customs charges etc

Thanks for the kind words. We do try. But, you will get your duties billed to you by FedEx. Expect the bill within 2 weeks or so. I'm told the amount is now 15%.

[paul b]

Whenever I've dealt with Ross-Tech the service has been perfect.

I can only think of one other manufacturer specific diagnostic program and that is Opel Tech for Opel/Vauxhall.

The VAG-COM/VCDS program is worth it's weight in gold.

[GRaymond]

[QUOTE Enjoy the eBay wire and the free version of our software. Oh - yeah that's right, there are many who offer free versions of their products out there - aren't there?[/QUOTE]

What does this mean? Is it sarcasm?

[shark_90]

Enjoy the eBay wire and the free version of our software. Oh - yeah that's right, there are many who offer free versions of their products out there - aren't there?

What does this mean? Is it sarcasm?

Yes, that was sarcasm.

[GRaymond]

Now you tell me I thought the guy was recommending them iv'e just bought one

[shark_90]

I think you've missed the point. bearthebruce (Bruce) works for Ross-Tech.

The sarcasm was based around the fact that no-one else offers diagnostic software for you to use for free with a generic OBD lead. And even when Ross-Tech do offer it, for free, they are told that it's not good enough!