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Thread: A6 MMI 3G radio/TP/TMC problem

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  1. Re: A6 MMI 3G radio/TP/TMC problem 
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    I'll let you know as soon as I have any news, Steve.

    Regards,

    MF.
    Gone: 2016 A6 Saloon BE Ultra S tronic - Floret Silver, Tech Pack Advanced, Parking Pack Advanced, Heated F+R Seats & Wheel, Electric Seats, Matrix LED, Ambient Lighting, Speed Limit Display, Twin Spoke 20", Folding Memory Mirrors
    Now: E 53 AMG 4MATIC
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  2. Re: A6 MMI 3G radio/TP/TMC problem 
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    Quote Originally Posted by a8 tech View Post
    Thanks, for your kindness I will tell you the latest release update fro mmi 3G index J updates sw version k0022 it appears to revise the nav and radio so it should resolve the TMC as I have used it today to resolve a dab issue.
    When you check the version in set up the sw version still remains k0022.
    Thanks A8. I posted this quote in here to keep the thread up to date. Although the Train version will still be reported as K0022, will anything else in the software version screen reflect the update or will it appear exactly the same?
    Gone: 2016 A6 Saloon BE Ultra S tronic - Floret Silver, Tech Pack Advanced, Parking Pack Advanced, Heated F+R Seats & Wheel, Electric Seats, Matrix LED, Ambient Lighting, Speed Limit Display, Twin Spoke 20", Folding Memory Mirrors
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  3. Re: A6 MMI 3G radio/TP/TMC problem 
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    I will check
    vag diagnostics, retrofits and general repairs
     
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  4. Re: A6 MMI 3G radio/TP/TMC problem 
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    My car had the Revision J 3G software update applied today.

    My reported version numbers are as follows:

    From Setup -> Settings -> Version Information:

    Software version: HNav_EU_K0022_2_D1
    Nav. database version: 8R0060884C_ECE 5.6.8

    From the Engineering menu:

    Train Version: K0022
    MU Software: 0047

    Previously, the Software version was showing as HNav_EU_K0022_1_D1.

    Over the next few days, I will be watching the TMC and radio tuning carefully to see if the problem is fixed.

    Regards,

    MF.
    Gone: 2016 A6 Saloon BE Ultra S tronic - Floret Silver, Tech Pack Advanced, Parking Pack Advanced, Heated F+R Seats & Wheel, Electric Seats, Matrix LED, Ambient Lighting, Speed Limit Display, Twin Spoke 20", Folding Memory Mirrors
    Now: E 53 AMG 4MATIC
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  5. Re: A6 MMI 3G radio/TP/TMC problem 
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    Yes thats correct, its the same update I have carried out
    vag diagnostics, retrofits and general repairs
     
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  6. Re: A6 MMI 3G radio/TP/TMC problem 
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    Thanks A8. The service manager seemed pretty confident this will fix my issues. Here's hoping for a good result!

    MF.
    Gone: 2016 A6 Saloon BE Ultra S tronic - Floret Silver, Tech Pack Advanced, Parking Pack Advanced, Heated F+R Seats & Wheel, Electric Seats, Matrix LED, Ambient Lighting, Speed Limit Display, Twin Spoke 20", Folding Memory Mirrors
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  7. Re: A6 MMI 3G radio/TP/TMC problem 
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    Sounds promising, at last. Oddly, I had an e-mail from Nottingham Audi Service Manager a couple of days ago, saying:

    "Since we spoke just over a month ago, we have been unable to trace any reported problems via Audi UK with regional radio receptions and signal failure."

    What?? I think they are saying they have no record of the other cases reported in this thread! Not impressed with their lines of communication....

    I'm hoping to hear that the latest software update will correct the problem, so I can book my car in for that.

    Steve

     
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  8. Re: A6 MMI 3G radio/TP/TMC problem 
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    Fingers crossed for you MF.
    A4 2.5 tdi QS (mapped)


     
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  9. Re: A6 MMI 3G radio/TP/TMC problem 
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    Thanks for the kind thoughts, fellas.

    Steve, really sorry to say the new software doesn't fix the problem. On my trip in to the office in Sale this morning, I got no TP bulletins, TMC disabled when I hit the A56 at Altrincham, and the radio channels had not updated from when I set out (still showing BBC WM, for instance, and no view of BBC Manc etc).

    Previously, if I went to MW and did an "Update Station List" at this point then switched back to FM, the FM radio stations would disappear from the list (apart from the one I was currently tuned to) but this no longer happens - the original stations now remain in the list. If I scroll through and select a station out of area (eg BBC WM), I just get static.

    I tried rebooting the MMI en route while waiting at the lights(Settings/Clickwheel/top right softkey) but this had no impact on the TMC or the radio stations displayed.

    I then went to manual tuning and used the "up" function to manually search for stations throughout the entire FM frequency range. It found all the expected local and national stations for the Sale area, and when I returned to the list of channels, the stations were listed correctly, with no out-of-area stations remaining. TMC also re-enabled too.

    So... The problem still remains, but the behaviour has subtly changed following the software update.

    The next step is to report this to my dealer. I have a feeling they may start weeping at this point!

    MF.
    Gone: 2016 A6 Saloon BE Ultra S tronic - Floret Silver, Tech Pack Advanced, Parking Pack Advanced, Heated F+R Seats & Wheel, Electric Seats, Matrix LED, Ambient Lighting, Speed Limit Display, Twin Spoke 20", Folding Memory Mirrors
    Now: E 53 AMG 4MATIC
    / Q5 2.0TFSi Prestige
     
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  10. Re: A6 MMI 3G radio/TP/TMC problem 
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    I think it may be wise to contact Traffic master about there transmissions and there providers, if TMC is disabled then they could confirm if its at there end to eliminate the actual source as so far all the repairs are pointing towards the vehicle were in fact the issue may well be a transmission issue.
    http://maps.google.co.uk/maps?q=tmc%...N&hl=en&tab=wl
    http://www.trafficmaster.co.uk/__assets/asset46.pdf
    also check this tmc map and compare http://www.trafficmaster.co.uk/home.php
    I base my theory on some recent 3G issue's I have resolved for radio complaints and having dealt with TMC for 2g it either works or it doesn't.

    contact georgina.osborn@trafficmaster.co.uk for any information regarding signals or if possible she may be able to forward your concern to there technical department

    I dealt with a LW issue some years ago and the end result was very interesting as the bbc turned the signal down at certain times which matched the complaint

    ftp://ftp.rds.org.uk/pub/acrobat/tti...ring99_e-2.pdf
    Last edited by a8 tech; 14-11-2009 at 12:29 PM.
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