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  1. Referring to a "Dealer" as someone who steals 
    #1
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    I have said it before but I will say it again, please can we refrain from calling VAG main dealers “********”. Not only is it wrong (for too many reasons to go into here) but it is also slanderous which in any other walk of life could easily be dealt with by a court of law should VAG UK feel inclined to do so, those using “tinterweb” feel that they are immune from such action and to a certain extent they are, at the moment-it is not a state of affairs that will continue indefinitely.

    I am an independent VAG Specialist of 25 years and not connected with the dealer network in any way, in fact I often find them exasperating and incompetent when I do have to deal with them but I find it maddening when I see people use this insulting term and if I was in charge at VAG UK I would come down on people using this insult like a ton of bricks.

    I would ask the moderators to consider action against forum members who use this insult in future if they have any respect for VAG UK. On another forum I go on that is mainly aimed at the trade, anyone who uses the term “********” has their post deleted.

    From this point onwards I will not reply to ANY post by someone who insists on using this insult.
    Dark was that day when Diesel conceived his grim engine that begot you, vile invention, more vicious, more criminal than the camera even, metallic monstrosity, bale and bane of our culture, chief woe of our Commonweal. How dare the Law prohibit hashish and heroin yet license your use, who inflate all weak inferior egos? Their addicts only do harm to their own lives: you poison the lungs of the innocent, your din dithers the peaceful, and on choked roads hundreds must daily die by chance-medley. Nimble technicians, surely you should hang your heads in shame. Your wit works mighty wonders, has landed men on the Moon, replaced brains by computers, and can smithy a "smart" bomb. It is a crying scandal that you cannot take the time or be bothered to build us, what sanity knows we need, an odorless and noiseless staid little electric brougham.

    W.H. Auden (1907-1973), A Curse:


    www.helpforheroes.org.uk

    Keep XH558 in the air
    www.vulcantothesky.org

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  2. Re: "********" 
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    Well said!
    Stuart l VWAudi Forum
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  3. Re: "********" 
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    From this point onwards I will not reply to ANY post by someone who insists on using this insult.
    This goes for me too, for what it is worth
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  4. Re: "********" 
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    Correct me if I am wrong, I am sure Crasher will know, it has been a long time since I worked for a VAG dealer, but, one of the main reasons dealers charge more than independants is there overheads.

    For instance, an independant, to some extent can chose which equipment the want to purchase and use, and were they purchase it from. On the other hand, official dealers have no real choice in this matter, if VAG decide that the dealer network is going to get £20000 worth of tools for the latest car they bring out, they get them..... full stop..

    These have to be paid for.... this is done through there labour rates...

    Lets show a little respect for the main dealers, we have the choice who we use.....
    Stuart l VWAudi Forum
    VW Audi Forum - Founder
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  5. Re: "********" 
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    Agreed.

    However if a Dealer gives rotten service and exploits their customers through shoddy workmanship, overcharging or, even dare I say it, charging for uneccessary work then any forum members who have had these negative experiences must voice them.

    If we collectively do not protest against these organisations, they will not improve and someone else may suffer the same treatment.

    Please also consider the fact that the ocassional horror storey is exactly that, ocassional. It seems that 99/100 times there are no complaints and the customer (us lot) are satisfied, save for the wallet damage or the battering the credit card gets.

    For that 1/100 negative experience, lets hear about it, let us all raise our collective awareness so that it does not happen to anyone else (one of us).

    I would very much hope Dealers read what is said on this forum (by their customers) and more importantly take notice of what is being said. I know my local VW dealer is on here, Windrush (Maidenhead / Slough) and very good they are to.
    Last edited by Col; 20-09-2008 at 08:49 PM. Reason: The odd comma and plenty of spelling mistakes
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  6. Re: "********" 
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    I don't thisnk Crashers original post is to stop members posting about bad dealings with dealers... just the use of the word "*******"
    Stuart l VWAudi Forum
    VW Audi Forum - Founder
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  7. Re: "********" 
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    Quote Originally Posted by stuart View Post
    I don't thisnk Crashers original post is to stop members posting about bad dealings with dealers... just the use of the word "*******"
    Thank you Stuart.

    The reasoning behind my post was to make sure people continue to report bad service. Probably not neccessary as people are already quite vocal about it on here.

    It is however nice to have the official line on this.
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  8. Re: "********" 
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    Yes the dealer overheads are simply mind boggling, I have seen some of the costs they incur from buildings, payments to VAG UK and to local government and they are wilting, even at £100 an hour for labour I do not know how the figures stack up to make the business work.

    Yes people must voice their experiences at the main dealer, that way the overall quality will improve but even shear incompetence, stupidly, ignorance and arrogance (of which they are often guilty in my experience) does not add up to theft in the eyes of the law and that is my concern, calling them thieves.

    As this forum is undoubtedly the most prominent of all dedicated VAG related sites it would be helpful as Col says to have some official feedback from VAG UK on those concerns raised by owners. From the one new car purchase I made with them, I would never buy another car from VAG UK again-the experience was simply unbelievable but that is another story.
    Dark was that day when Diesel conceived his grim engine that begot you, vile invention, more vicious, more criminal than the camera even, metallic monstrosity, bale and bane of our culture, chief woe of our Commonweal. How dare the Law prohibit hashish and heroin yet license your use, who inflate all weak inferior egos? Their addicts only do harm to their own lives: you poison the lungs of the innocent, your din dithers the peaceful, and on choked roads hundreds must daily die by chance-medley. Nimble technicians, surely you should hang your heads in shame. Your wit works mighty wonders, has landed men on the Moon, replaced brains by computers, and can smithy a "smart" bomb. It is a crying scandal that you cannot take the time or be bothered to build us, what sanity knows we need, an odorless and noiseless staid little electric brougham.

    W.H. Auden (1907-1973), A Curse:


    www.helpforheroes.org.uk

    Keep XH558 in the air
    www.vulcantothesky.org

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  9. Re: "********" 
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    Quote Originally Posted by Crasher View Post

    As this forum is undoubtedly the most prominent of all dedicated VAG related sites it would be helpful as Col says to have some official feedback from VAG UK on those concerns raised by owners. From the one new car purchase I made with them, I would never buy another car from VAG UK again-the experience was simply unbelievable but that is another story.
    That is a fantastic idea.

    Imagine that, input from VAG UK.

    It would be a very good PR excerise for them and would build confidence in them more than they probably realise.

    Saying that, as large as this forum now is, the members on here only represent a tiny percentage of VAG drivers, so there is little incentive to get involved.

    But as they say, word spreads.
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  10. Re: "********" 
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    My place of employment,had both VW and Audi dealership up to Jan this year,when we had to surrender the Audi dealership.The cost of overheads for Audi is horrifying.The factory says jump and you got to jump,they take no consideration,for the size of the workshop,or the means for retaining the overheads.From what i understand we are not the only ones in the same situation.
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