Referring to a "Dealer" as someone who steals

[Crasher]

I have said it before but I will say it again, please can we refrain from calling VAG main dealers “********”. Not only is it wrong (for too many reasons to go into here) but it is also slanderous which in any other walk of life could easily be dealt with by a court of law should VAG UK feel inclined to do so, those using “tinterweb” feel that they are immune from such action and to a certain extent they are, at the moment-it is not a state of affairs that will continue indefinitely.

I am an independent VAG Specialist of 25 years and not connected with the dealer network in any way, in fact I often find them exasperating and incompetent when I do have to deal with them but I find it maddening when I see people use this insulting term and if I was in charge at VAG UK I would come down on people using this insult like a ton of bricks.

I would ask the moderators to consider action against forum members who use this insult in future if they have any respect for VAG UK. On another forum I go on that is mainly aimed at the trade, anyone who uses the term “********” has their post deleted.

From this point onwards I will not reply to ANY post by someone who insists on using this insult.

[stuart]

Well said!

[kenney]

From this point onwards I will not reply to ANY post by someone who insists on using this insult.
This goes for me too, for what it is worth

[stuart]

Correct me if I am wrong, I am sure Crasher will know, it has been a long time since I worked for a VAG dealer, but, one of the main reasons dealers charge more than independants is there overheads.

For instance, an independant, to some extent can chose which equipment the want to purchase and use, and were they purchase it from. On the other hand, official dealers have no real choice in this matter, if VAG decide that the dealer network is going to get £20000 worth of tools for the latest car they bring out, they get them..... full stop..

These have to be paid for.... this is done through there labour rates...

Lets show a little respect for the main dealers, we have the choice who we use.....

[Col]

Agreed.

However if a Dealer gives rotten service and exploits their customers through shoddy workmanship, overcharging or, even dare I say it, charging for uneccessary work then any forum members who have had these negative experiences must voice them.

If we collectively do not protest against these organisations, they will not improve and someone else may suffer the same treatment.

Please also consider the fact that the ocassional horror storey is exactly that, ocassional. It seems that 99/100 times there are no complaints and the customer (us lot) are satisfied, save for the wallet damage or the battering the credit card gets.

For that 1/100 negative experience, lets hear about it, let us all raise our collective awareness so that it does not happen to anyone else (one of us).

I would very much hope Dealers read what is said on this forum (by their customers) and more importantly take notice of what is being said. I know my local VW dealer is on here, Windrush (Maidenhead / Slough) and very good they are to.

[stuart]

I don't thisnk Crashers original post is to stop members posting about bad dealings with dealers... just the use of the word "*******"

[Noswal]

I have said it before but I will say it again, please can we refrain from calling VAG main dealers “********”. Not only is it wrong (for too many reasons to go into here) but it is also slanderous which in any other walk of life could easily be dealt with by a court of law should VAG UK feel inclined to do so, those using “tinterweb” feel that they are immune from such action and to a certain extent they are, at the moment-it is not a state of affairs that will continue indefinitely.

I am an independent VAG Specialist of 25 years and not connected with the dealer network in any way, in fact I often find them exasperating and incompetent when I do have to deal with them but I find it maddening when I see people use this insulting term and if I was in charge at VAG UK I would come down on people using this insult like a ton of bricks.

I would ask the moderators to consider action against forum members who use this insult in future if they have any respect for VAG UK. On another forum I go on that is mainly aimed at the trade, anyone who uses the term “********” has their post deleted.

From this point onwards I will not reply to ANY post by someone who insists on using this insult.

Whıle I do apologıse for usıng the S******* word on thıs forum, ıt ıs wıdely used on other forums not neccesarıly VW forums. I dıd not apprecıate members on thıs sıte do not approve of ıt, I wıll refraın from usıng ıt on thıs forum ın future.

My reply was to the thread: (Anybody used thıs guy ın Nottıngham?), and my reply was that the one ındependant dealer that I was dırected to from that orıgınal thread was to convey the fact that I was quoted equaly hıgh prıces by that ındependant dealer ın Nottıngham by that qouted to me by a very respected franchısed VW dealer ın Nottınghamshıre.
Indeed, one prıce by the ındependant exceded that of the franchısed dealer !.