I have an unregistered version and I'm using a Gendan USB cable. I managed to connect the cable to the OBD port and, successfully, read the fault code.

I've come to try again and selected Auto Scan. I've selected my vehicle code (4B) and I get the open controller screen. Top left corner shows 'Comm Status' and runs though the various modules. I get Init Addr (number) Baud (number) try 1, then try 2 etc for every module.
Its as if it can't communicate with the car but is trying. I've checked the port status and get the all clear, I've checked the OBD connection and my cable lights up and I've checked the USB connection. All to no avail.
Can anyone shed some light please.