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Thread: Audi Connect Server Unavailable November 2020

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  1. Audi Connect Server Unavailable November 2020 
    #1
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    Hi All

    Just checking if the Audi Connect phone App "MyAudi" is working for people in UK. It looks like the last time the desktop/ phone app synced with the car was 5th November.
    I am getting a message e-tron Charging Service agreements and e-tron Charging Service prices could not be updated. Unknown user Error: E.DCS.9(2011150941)

    I wonder if this is specific to the Q7 e-tron.
    But logging on Desktop & App work OK, and the Q7 is online for weather, traffic, etc. I looked at the Licence expiry page in the car and there are no expiry date issues.
    I think the last time this happened Audi had to press a magic reset button on the server.

    It's great to turn on remote heating these winter mornings.

    What thoughts?
    Thanks
    Hugh
     
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  2. Re: Audi Connect Server Unavailable November 2020 
    #2
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    Working for me today on my e-tron.
    Cheers
     
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  3. Re: Audi Connect Server Unavailable November 2020 
    #3
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    The whole "Audi Experience" with myAudi & Audi Connect has become a farce!!.. absolute mare its been .can't even login to or create new user @ https://identity.vwgroup.io/ | Audi Ecosystem. - which appears to the new global identity site

    Always get this on any BROWSER!!

    I can't even get the Destination Via Audi up in the car for months

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.
    More information about this error may be available in the server error log.

    Have Given Up
     
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