Notices
 
 

  

User Tag List

Thread: Golf Mk8 - eSIM Losing Connection to VW Servers

Page 4 of 7 FirstFirst ... 23456 ... LastLast
Results 31 to 40 of 65
  1. Re: Golf Mk8 - eSIM Losing Connection to VW Servers 
    #31
    Join Date
    Oct 2020
    Location
    Dublin
    Posts
    10
    Post Thanks / Like
    Mentioned
    2 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    2 Post(s)
    Yep - they suggested bringing it back to the garage I bought it from. However, as of this morning the globe is back illuminated again. Strange! Iím going to monitor it for another while and see.
     
    0 0 0
     

  2. Re: Golf Mk8 - eSIM Losing Connection to VW Servers 
    #32
    Join Date
    Jan 2013
    Location
    Northern Ireland
    Posts
    124
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    20 Post(s)
    Our Mk8 had another episode of lost connectivity. First noticed the greyed out globe on 19 Nov.

    Tried a soft reset but no joy. Didn't want to try a hard reset because of all the hassle of redoing user settings, radio favourites, and sat nav favourites, as well as pairing mobile phones again.

    This evening on a trip to the food store, I set the privacy settings to most restricted. Locked the car and was in the shop for about 15mins. Came out, started her up and set privacy settings to least restricted (share my position). When the globe appeared it was greyed out BUT.....

    ....within a minute it had regained connectivity and the globe was bright again.

    Now, this might have been a coincidence, or we might have found a way to force the car into connecting again.

    If anyone loses connectivity try this process and let us know.
     
    0 0 0
     

  3. Re: Golf Mk8 - eSIM Losing Connection to VW Servers 
    #33
    Join Date
    Sep 2020
    Location
    united kingdom
    Posts
    17
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    4 Post(s)
    mine has been greyed out too for a day, now back to normal again , i am trying to look at things another way, as long as i can get in car and drive , anything else is a bonus haha
     
    0 0 0
     

  4. Re: Golf Mk8 - eSIM Losing Connection to VW Servers 
    #34
    Join Date
    Oct 2020
    Location
    Dublin
    Posts
    10
    Post Thanks / Like
    Mentioned
    2 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    2 Post(s)
    Received from VW digital services a little earlier today...

    ďFrom the 15th to the 20th of November, our We Connect servers were undergoing maintenance so when we have received your email there would have been a chance that this would be the cause of no connection.Ē

    Given my experience to date with this globe icon / connection issue, my advice is to just wait-it-out - since on both occasions that this happened to me, it sorted itself out without me doing anything. This suggests itís VW doing things on their side (similar to the maintenance works referenced above).

    Iím just glad I found this forum so I know Iím not alone 🙂
     
    0 0 0
     

  5. Re: Golf Mk8 - eSIM Losing Connection to VW Servers 
    #35
    Join Date
    Jan 2013
    Location
    Northern Ireland
    Posts
    124
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    20 Post(s)
    Interesting! Thanks for sharing....
     
    0 0 0
     

  6. Re: Golf Mk8 - eSIM Losing Connection to VW Servers 
    #36
    Join Date
    Oct 2020
    Location
    Dublin
    Posts
    10
    Post Thanks / Like
    Mentioned
    2 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    2 Post(s)
    Back to greyed out again earlier this evening 🙄😒
     
    0 0 0
     

  7. Re: Golf Mk8 - eSIM Losing Connection to VW Servers 
    #37
    Join Date
    Nov 2020
    Location
    Darlington
    Posts
    5
    Post Thanks / Like
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    0 Post(s)
    I've had a couple of messages about my 'Loading settings.." issue - the dealer took less than a couple of hours to sort it out and said it needed a software update. Since then it's been fine and I've had no further issues with it (touch wood). Still can't open the boot separately though
     
    0 1 0
     

  8. Re: Golf Mk8 - eSIM Losing Connection to VW Servers 
    #38
    Join Date
    Nov 2020
    Location
    Nottingham
    Posts
    6
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    3 Post(s)
    I'm one of the emailers above RE "Loading settings" issue. My car is with the garage today and they've said that they used to be able to provide an update but have since been told by VW that they can no longer do that and instead need to replace the entire infotainment system. I have to wait until Saturday when the dealership will know how long it'll take to arrive, i assume from the factory. In the meantime i'm unable to use my radio, sat nav etc. Front assist/parking sensors and dashboard are unaffected thankfully. Shall wait and see how long it's going to take before deciding how frustrated it's going to make me. Seems ridiculous to buy a brand new car only to need a new infotainment system 3 months and 1500 miles later.
     
    0 0 0
     

  9. Re: Golf Mk8 - eSIM Losing Connection to VW Servers 
    #39
    Join Date
    Apr 2009
    Location
    Surrey
    Posts
    2,485
    Post Thanks / Like
    Mentioned
    2 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    114 Post(s)
    Quote Originally Posted by oPeanut View Post
    I'm one of the emailers above RE "Loading settings" issue. My car is with the garage today and they've said that they used to be able to provide an update but have since been told by VW that they can no longer do that and instead need to replace the entire infotainment system. I have to wait until Saturday when the dealership will know how long it'll take to arrive, i assume from the factory. In the meantime i'm unable to use my radio, sat nav etc. Front assist/parking sensors and dashboard are unaffected thankfully. Shall wait and see how long it's going to take before deciding how frustrated it's going to make me. Seems ridiculous to buy a brand new car only to need a new infotainment system 3 months and 1500 miles later.
    Wonder if what they actually mean is that they need to completley replace the software not rip out all the hardware and replace it. Updates typically only change small elements of the software not the complete thing
     
    0 0 0
     

  10. Re: Golf Mk8 - eSIM Losing Connection to VW Servers 
    #40
    Join Date
    Nov 2020
    Location
    Nottingham
    Posts
    6
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    3 Post(s)
    Quote Originally Posted by johnsimcox View Post
    Wonder if what they actually mean is that they need to completley replace the software not rip out all the hardware and replace it. Updates typically only change small elements of the software not the complete thing
    That's what i'd love to believe but the way he said it definitely suggested he was ordering a new infotainment unit. I'm collecting in an hour so i'll get some clarity(hopefully) and update afterwards. I admit it sounds ridiculous to replace hardware for a seemingly software issue, perhaps i've ironically got my wires crossed.
     
    0 0 0
     

Page 4 of 7 FirstFirst ... 23456 ... LastLast

Similar Threads

  1. Audi Connect - Losing Connection
    By Aucuba in forum Q7 - 4M Forum - 2016 -
    Replies: 8
    Last Post: 12-04-2017, 08:20 AM
  2. golf losing power
    By Davey Boy in forum Golf MK4 - 1999 - 2004
    Replies: 8
    Last Post: 01-03-2011, 12:45 PM
  3. Please Help Golf GT TDI 115, Losing power
    By b1ggz in forum Golf MK4 - 1999 - 2004
    Replies: 13
    Last Post: 22-03-2010, 07:41 PM
  4. Please Help VW Golf TDI losing power
    By MickyC8 in forum Golf MK4 - 1999 - 2004
    Replies: 2
    Last Post: 24-09-2009, 09:52 PM
  5. mk 4 golf 115 tdi losing coolant
    By key-matic in forum Golf - Jetta - Vento - Bora - Archive Topics
    Replies: 8
    Last Post: 15-11-2006, 09:23 PM
Bookmarks
Bookmarks
Posting Permissions
  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  


 



  


Disclaimer: VW Audi Forum is an "independant enthusiast website", administered in line with guidelines supplied by VAG in the UK, and is in no way related to any of the Worldwide Volkswagen,Audi,Seat,Skoda,Bentley,Bugatti,Porsche or Lamborghini group of Companies. For official up to date information on any of there vehicles, please visit the official websites. Any comments made throughout this website, are the views of the respective poster, and in no way represent the views of the VW Audi Forum Administration, or the worldwide Volkswagen & Audi Group of companies.


VW Audi Forum do not vet and are not responsible for any information which is posted in this forum. All content is viewed and used by you at your own risk and we do not warrant the accuracy or reliability of any of the information.


Copyright: Certain "words", "phrases" and "Images" used on this website by the Administration are "Copyright" of Volkswagen GB, Volkswagen AG (Germany), Audi GB, Audi AG (Germany), Volkswagen Motorsport GB, Volkswagen Motorsport AG (Germany), Audi Motorsport AG (Germany), Volkswagen Racing GB, Bentley, Bugatti, Porsche and Lamborghini. No image can be replicated by anyone WITHOUT the relevant Companies written permission.


All trademarks and copyrights remain property of their respective owners.

No part of the VW Audi Forum website or forum may be reproduced without written permission from the site administration


PLEASE NOTE - PERSONAL ABUSE, ABUSE AGAINST THIS OR ANY OTHER WEBSITE OR ANY COMPANY WILL NOT BE TOLERATED. OFFENDERS WILL BE MODERATED OR EVEN BANNED.


This website and forum are best viewed at a minimum resolution of 1024 by 768.



  



- VW AUDI Forum - The #1 Volkswagen (VW) Group Forum - Volkswagen (VW) - Audi - Seat - Skoda - Bentley - Bugatti - Lamborghini - Porsche - Scania - MAN - Ducatti - VW Audi Forum -


- www.vwaudiforum.co.uk - www.vwaudiforum.co.uk -