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Thread: Google Maps

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  1. Google Maps 
    #1
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    Just got my licence updated for my MMi.

    Update required message did not go away and after checking found that all had updated apart from Google Maps.

    Contacted Audi who sent me this reply.
    Any body out there know anything about this update?
    What does it do and will it cost me?



    """" We hope this email finds you well.

    Kindly be informed that due to the dependency of the Audi connect service Navigation with Google Earth™ from the service provider, this map view will no longer be available for some Audi models from January 01, 2021. Nevertheless, a software update was developed by our technical team for this purpose.

    You are kindly requested to contact your preferred Audi partner to follow-up on the availability of the necessary software update as this needs to take place physically in the vehicle.

    Please, bear in mind that you can always ask your dealer to contact us for more information, or details if needed. We apologize for the inconvenience.

    We appreciate your cooperation. Please, do not hesitate to contact us for any assistance you may need. We are available 24/7 and can be reached either by calling 0800-2792884, or by contacting this email.





    Kind regards, """
     
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  2. Re: Google Maps 
    #2
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    Got in touch with local dealer.

    Arranged for software update, nearest appointment is 09/11/20
    There will be no charge for the update.
    My current licence runs out in 10 days so looks like no Google Earth for a while at least.
    Wondering if this will be the end for free licence renewals!!??

    If any body else gets their update done before then , please share your findings.
     
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  3. Re: Google Maps 
    #3
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    After booking my update contacted Audi and asked if they would update my licence so I could continue using Google Earth until the garage appointment of 09/11/20

    And if not will they renew my licence after the update.

    this is the response I got.


    "We would like to inform you that we are not able to renew your license regarding the service Navigation with Google Earth™, due to its dependency from the service provider.


    After the software update, satellite maps should be available for use, however, please contact your preferred Audi partner for more information on the said update.

    We apologize for the inconvenience.

    If you have further questions, please do not hesitate to contact us. We are available 24/7 and you can reach us either by calling the phone number 0800 279 2884 or by replying to this email. We kindly ask that you indicate your case number 0000446788, for a quick follow up.

    We wish you safe journeys in your Audi. "

    This makes things as clear as mud! " after the update maps should be available" ?? what does that mean?

    Any body know exactly what the update will do?

    My dealer doesn't seem to know, and is very vague.
     
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  4. Re: Google Maps 
    #4
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    I was only aware that from 1st Jan 2021 that the Google Maps "Overlay" (e.g. Satellite view) will "apparently" stop working. Maps will still work of course but with the standard map layout/colours etc

    If there is an update to fix this, I'm not aware of it.. but if there is, then brilliant.

    Andy
    Q7 272PS | ABT Tuned to 325PS / 680Nm | Tech Pack | Dyn Pack | Matrix | Pan Roof | Trailer | Drv+Pass Mem Seats | TV | NightV | BOSE | DVD Chger | Homelink | Soft Doors | Heat+Snd Ins Glass | Priv Glass | Heat W/Screen | Heat Steer Wheel | Adv Key | Elec Boot Cover | Elec Steer Column | Side Assist | Air Susp | Ambient Light | Heat+Fold Mirrors | Park Assist Pack | Adv TPMS | Load Fix Kit | Black Turbine Alloys | Matte Black Wrap | ABT Door Leds
     
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  5. Re: Google Maps 
    #5
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    Hi Andy,

    Now i'm even more confused as I thought, if any body knew what the update was about,

    it would be you!

    Keith
     
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  6. Re: Google Maps 
    #6
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    """" We hope this email finds you well.

    Kindly be informed that due to the dependency of the Audi connect service Navigation with Google Earth™ from the service provider, this map view will no longer be available for some Audi models from January 01, 2021. Nevertheless, a software update was developed by our technical team for this purpose.

    You are kindly requested to contact your preferred Audi[IMG]https://img.srvtrck.com/v1/fetch?image=https%3A%2F%2Flogo.clearbit.com%2Fwww. *******.co.uk&width=150&height=150[/IMG] partner to follow-up on the availability of the necessary software update as this needs to take place physically in the vehicle.

    Please, bear in mind that you can always ask your dealer to contact us for more information, or details if needed. We apologize for the inconvenience.
    We appreciate your cooperation. Please, do not hesitate to contact us for any assistance you may need. We are available 24/7 and can be reached either by calling 0800-2792884, or by contacting this email.



    Well my Google map overlay finally stopped working today.

    Just get a message to contact my Audi Dealer or Audi Digital Services.

    Eagerly await the promised software update in three weeks time to see exactly what it does?

    If anyone gets it before please let us know what the result is.
     
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