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Thread: In Car Shop

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  1. In Car Shop 
    #1
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    I thiught i would share my experience with the shop feature in the infotainment system. I added Alexa, no problem,then decided to try the mood lighting for a month,again no problems. I then decided to add high beam assist for a month with a view to purchasing it full time. This was ordered on 27/5 and is stilll says awaiting activation, the we connect page on computer says order in progress. I decided to ring the VW digital team who,initially were very good and suggested i reset infotainment system to factory reset,this didn't work so back on the phone to VW. As of today, there is no resoloution to this issue and VW digital hasn't been in contact for a month now,so iam hoping if they can resolve it i might get it for free.
     
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  2. Re: In Car Shop 
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    My experience isn't any better I'm afraid!

    My shop only shows Alexa, which is still 'pending' from many weeks ago. Next step will be to factory reset infotainment system, but i wasn't sure what info is lost.

    No highbeam assist or mood lighting in mine, I assume it recognises I have both so doesn't display.

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  3. Re: In Car Shop 
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    I have alexa but when i click on it, it says fails to connect or something like that
     
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  4. Re: In Car Shop 
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    The Golf 8 has HUGE software problems that VW have been very open about but the dealers not so. I think these over the air purchases are a bad idea, how long is it going to take some geek to crack it and sell a cheat on fleaBay that lets you unlock everything? There is no such thing as totally secure software. Also I think it is unethical to fit safety related systems but make you pay to activate them, if you don’t want them they should not be fitted.
    Anthropogenic climate change, the biggest con inflicted on mankind since religion...

    Slava Ukraini
    !


     
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  5. Re: In Car Shop 
    #5
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    Just had an email off We Connect support regarding failed light assist activation. They offered me 20 euro's compensation which i have declined, but have requested the feature be activated by my local main dealer. I don't hold out any hope of getting it for free,
    but i will wait and see what they come up with.
     
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  6. Re: In Car Shop 
    #6
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    My shop is virtually empty

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